Maria Judea De Leon-Tumampil

Assistant Manager Business Development at Megaworld Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH

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Credentials

  • Licensed Real Estate Broker
    PRC
    Feb, 2016
    - Oct, 2024
  • IELTS Band 7
    IELTS Official
    Mar, 2022
    - Oct, 2024

Experience

  • Megaworld Corporation
    • Real Estate
    • 700 & Above Employee
    • Assistant Manager Business Development
      • Feb 2021 - Present

      -Oversees the sale of residential and condotel assets, including in subsidiary companies nationwide- Hires broker partners/sales personnel to conduct sales activities- Coordinates with suppliers/contractors/PMO for marketing & operations activities for the team- Formulates Sales & Operations strategies to be recommended for management approval. - Prepares necessary reports for upper management discussion- Address & resolve client-related concerns; recommend non-standard cases for management approval Show less

    • Assistant Manager Corporate Sales
      • Jun 2020 - Feb 2021

      Sale of Condominium Units & Parking Slots in the following assigned areas: Metro Manila: Pasig City - Arcovia CityQuezon City - Manhattan Garden City, Golfhill Gardens, El Jardin Del Presidente 1 & 2San Juan - Greenhills HeightsManila - Noble PlaceRegional Sites: IloiloCebu-Reports preparation for upper management discussion- This role is concurrent to my experience as Asst. Manager for Unit Management & Customer Relations as this was originally an ad-hoc position, made permanent. Show less

    • Assistant Customer Relations Manager
      • Nov 2016 - Feb 2021

      Co-manages the Construction Management Management & Customer Relations Unit, under the Strategic Planning Group DepartmentHeads the Client Relations and Handover Team, with the following core functions:- Customer communications and requests handling in relation to unit handover.- Handover of units to eligible clients. Facilitates in resolving escalated concerns that needs to be decided by upper management.

  • Summit Ridge Hotel - Robinsons Land Corporation
    • Hospitality
    • 100 - 200 Employee
    • Customer Relations Officer
      • Jul 2015 - Nov 2016

      Supervises the Customer Care operations for Robinsons Homes. - Budget Requisition & Control- Office Management- CommunicationsHeads the Account Management Team, who is responsible for account related concerns and/or adjustments if required. Semi-supervises the Turnover Team, in lieu of a Turn Over Supervisor. Conducts the following training for Customer Care Counterparts in the Regions:Onboarding Training for Customer Care TransactionsRevalidation Seminars and WorkshopsDesigns Transactional Templates/FAQs for Nationwide Front line Servicing Usage Show less

    • Customer Service Assistant
      • Aug 2011 - Jul 2015

      Facilitates queries, complaints and request for clients with ongoing payments.Prepares Account Adjustment docs for transactions like Change in Payment Scheme, Transfer of Unit, Reinstatement, RefundPrepares operational memorandaIn charge of writing special corespondences for escalated concernsControls department wide office administrationIn charge of deparent wide fund requisition dor various transactionsPrepares training module, correspondence and transaction templates for Frontline servicing, to be utilized nationwide.Perform ad hoc tasks which includes site visits, home visits to buyers to accomplish special projects at given timetables.Aids in collection efficiency, cancellation management and account conservation. Show less

  • Sun Life
    • Financial Services
    • 700 & Above Employee
    • Customer Service Associate
      • Oct 2008 - Mar 2011

      Customer Service Facilitating -Face to face Policy Inquiry Handling -Disbursement Processing Collections Management -Cashiering and Safekeeping of Daily Collections -Management and Reconciliation of Cash Flow -Post Dated Check Warehousing -Issuance of Provisional Receipt in events of systems downtime especially for cash payments New Business Initial Review and Acceptance -Acceptance of new policy applications, encoding and payment posting. -Initial review, document scanning and transmittal thru Workflow Management System. Office Management - Supplies requisition, warehousing and control - Office utilities/Permits Coordination Agency Support -Administrative assistance to Sales Units enrolled in the ISO (QC ISO) -Information cascade to agents for event such as but not limited to promos, announcements, policy enhancement, performance reviews -Administers digital examinations for aspiring recruits. Show less

Education

  • Polytechnic University of the Philippines
    Bachelor in Business Administration, Marketing
    2002 - 2006

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