Experience

Qualcomm Cambridge

• United Kingdom
• Wireless Services
• 1 - 100 Employee

• Sr Mgr, Supply Chain Management and Sales Operations/Product Support Specialist

  • Aug 2016 - Present

  - Operationally/commercially managed product supply planning department (team of 5 product supply planners) for mainly Voice and Music BU, but also automotive, IOT and Connectivity. - Forecast and Program Planning and Business Operations planning and analytics. - Managing Product NPI (New Product Introduction) activities, including system set up, sampling, forecast planning for prototypes to production ramp up. - Life cycle management (from NPI to EOL/OBS) - Inventory mangement, safety stock, sample demand management, RMA and stock rotation. Show less



Scanfil plc

• Finland
• Appliances, Electrical, and Electronics Manufacturing
• 300 - 400 Employee

• Program Manager, Supply Chain

  • Dec 2014 - Jul 2016

  - Previously known as Partnertech. - Moved over to Program Management to strenghten this area within the company. - Commercially and operationally responsible for assigned customer programs. Full P&L responsibility, top line and consolidated post-calculation. - Price management, demand management (forecast handling, capability management) - Customer interface, KPI monitoring, quarterly business review meetings with customer - Capital risk management (BOM cost, MOQ, excess/obsolete material, inventory) - Scanfil management decide to shut down the UK site, while continued to managed customer relationships until site shut down. Tasks included finding solutions to customers, phase out/outsourcing to internal or external sites, plan of existing inventory etc. - Part of local management team. Show less



PartnerTech

• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Planning and Logistics Manager

  • Apr 2014 - Dec 2014

  - Managing the planning and purchasing department in the UK, including production planning, capacity resource planning, logistics planning and operational buying. - KPI management and reporting in supply chain, - Initiated group supported supply chain improvement projects to implement best practices and improve processes and procedures within supply chain and operational buying. - Part of local management team. - Managing the planning and purchasing department in the UK, including production planning, capacity resource planning, logistics planning and operational buying. - KPI management and reporting in supply chain, - Initiated group supported supply chain improvement projects to implement best practices and improve processes and procedures within supply chain and operational buying. - Part of local management team.



Volvo Construction Equipment

• Sweden
• Machinery Manufacturing
• 700 & Above Employee

• Director Volume Planning and Order Management - Europe

  • Jan 2011 - Sep 2011

  Overall responsibility for sales forecasting (volume planning) within Region Europe; ie. Retail (approx £1.1 Billion), shipment, stock.- Managed diverse forecasting and volume team of 6 (3 market analysts and 3 order managers).- Issued and delivered analysis and reporting of long term forecast, total market and competitor trends, as well as creation of board material for market information, ad hoc analysis and strategic material for decision-making.- Facilitated regional forecast meetings and lead/participated in monthly reoccurring meetings, such as HQ meetings, Business Intelligence meetings, Volvo dealership meetings.- Drove and continuously improved existing processes (including training, tools and systems), standardization and implementation of best practices. Show less

• Sales Operations Manager

  • Sep 2004 - Dec 2010

  Managed the order to delivery process for the UK with an annual turnover of £150 Million.- Provided leadership to the business and fully responsible for the day-to-day supply chain/purchasing and sales operations of machines sales. Team consisted of five sales coordinators and one logistics personnel.- Consolidated and took over leadership of three departments to increase efficiency and stream line internal processes. - Implemented long term sales planning and improved purchasing management which resulted in improved forecast accuracy and inventory turnover.- Developed and implemented new purchasing system in conjunction with headquarters.- Established and continuously improved processes/best practices to drive sales.- Introduced new communication tools; online stock lists, weekly order reports, status reports, machine demo fleet list, which lead to improved communication with sales force.- Part of local management team. Show less



Eaton

• Ireland
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Project Manager - European Customer Support Center

  • Dec 2002 - Jan 2004

  Managed the successful set up and launch of the new Eaton Electrial, European Customer Support Center in the Netherlands. Successfully met all key project objectives including expanding European service capabilities and achieving goals on time and within prescribed funding. Project management responsibilities included:- Project was 1 of 4 core requirements within the 2003 Euro-growth Strategic Initiative to establish US based business support capabilities within Europe.- Developed workflow analysis and shutdown/relocation process of prior Sales Office in Germany. Successfully integrated sales office responsibilities into new organization.- Participated in new Site SelectionTeam for conducting site analysis and review. Assisted with new employee staffing and interviewing.- Managed facilities set-up including floor plans and office furniture selection.- Managed IT systems installation including establishing global access to PC's/Networks, MRP/ERP systems, Outlook, Genifax and general Telecommunciation equipment.- Developed and managed overall organizational training plan, including international logisitics, supply chain order management systems usage and product technical training- Created key educational material and/or hired external instructors for export procedures and order management system.- Served as an assistant customer support manager in regards to coaching and mentoring.- Developed business processes and procedures required to support the launch of new products and sales channel with European markets.- Leveraged experiences from working and living in multiple countries to facilitate the integration of a Dutch based operations culture into an American based corporation.- Weekly commuted between Cambridge, UK and the Netherlands for the duration of the project. Show less

• ePOD/International Order Manager

  • Aug 2001 - Dec 2002

  Responsibilities included order management, logistics scheduling, export documentation, shipment management and acting as the primary liaison betwwen plants, supply chain, logistics and customers.- Successfully managed international order over $20 Million annual sales for key corporate OEM account Siemens and all distributors within Europe.- Team Leader on International Paperless Project in order to provide a more effective process to manage orders.- Participated on Eaton Business Excellence ( M Baldrige based process) project focused on Business Processes o document and imprve processes at the Avery Creeek Customer Support facility.- Function as an Electronic Systems Specialist and a liaison between IT department and eCOM international support team. Tasks include assisting the IT department in rolling out new software, trouble shooting software to training the department of how to use electronic tools. Show less



Kearfott Corporation

• United States
• Aviation and Aerospace Component Manufacturing
• 300 - 400 Employee

• Contracts Adm

  • Feb 1999 - Jul 2001

  Managed major key aerospace customer accounts for existing business and new developmental business. - Acted as the main liaison between customer and Kearfott and endeavored to always maintain good business relations with all parties concerned. (Examples of customers: Honeywell/Allied Signal, Eaton Aerospace/Vickers, Hamilton Sundstrand) - Managed and was leading everything involved from order to delivery, including negotiations and developing and planning of quotations and proposals. - Ensured that contracts and programs are being performed on schedule, within budget and per negotiated contracts commitments. - Coordinated internal activities in regards to quality, production, engineering to deliveries and contracts issues. - Major accomplishments: Improved customer relationships drastically and gained a mutual respect between the companies. Established credibility in internal forecast information. Gained an overall picture of how a company is working acrsoss departments (from sales, marketing, supply chain, planning, engineering, production, quality assurance and logistics). Show less



Merrill Lynch

• United States
• Financial Services
• 700 & Above Employee

• Internship

  • Sep 1998 - Dec 1998

  Researched and provided financial consultants with information and suggestions of how to allocate customers portfolios. Learned the computer system within the bank, including Portfolio Select and Portfolio Asset Classifier. Participated as a team member consisting of two financial consultants and two assistants. Handled duties such as answering phone calls, cost basis calculations and reasearch of mutual funds. Researched and provided financial consultants with information and suggestions of how to allocate customers portfolios. Learned the computer system within the bank, including Portfolio Select and Portfolio Asset Classifier. Participated as a team member consisting of two financial consultants and two assistants. Handled duties such as answering phone calls, cost basis calculations and reasearch of mutual funds.



SEB

• Sweden
• Banking
• 700 & Above Employee

• Customer Service

  • May 1996 - May 1997

  Handled assignments in customer service such as credit applications, foreign exchange, stock, bond and mutual fund trading. Managed mutual funds at the bank office, which included educating 15 employees and providing customers investment advice. Initiated new ways of obtaining customers attention and improve customer service, including internet banking. Handled assignments in customer service such as credit applications, foreign exchange, stock, bond and mutual fund trading. Managed mutual funds at the bank office, which included educating 15 employees and providing customers investment advice. Initiated new ways of obtaining customers attention and improve customer service, including internet banking.



Handelskammaren / Sydsvenska Industri- och Handelskammaren

• Sweden
• International Trade and Development
• 1 - 100 Employee

• Assistant Financial Manager

  • Sep 1993 - Dec 1995

  Assisted Finance Manager with daily operation tasks part time beside my university studies. Assisted Finance Manager with daily operation tasks part time beside my university studies.