Marketing Coordinator

• Nov 2017 - Present

Sales and Marketing Assistant

• Nov 2017 - Jul 2019

I manage the company's social media accounts such as Facebook, Instagram, Twitter, and LinkedIn to promote products and services. I am also in-charge of providing information to customers regarding their orders; e.g. tracking information, shipping methods and proper addresses, pricing, availability, discrepancy research, basic order changes; outbound calling to company customers and prospects to promote products and services; verifying proper/customers' paperwork; and preparing and processing literature requests.

Sales & Marketing, Customer Service, Office Supervisor

• Aug 2012 - Nov 2017

The company specializes in Japanese alkaline water ionizers and other filtration systems. It has been established since 2006. I am mainly in charge of sales, customer service and marketing. In the marketing aspect, I am in charge of our social media marketing and communicating/dealing with dealers and distributors within the same industry.

Sales/Customer Service/Marketing

• Aug 2012 - Nov 2017

• Handle sales, social media marketing and office-related activities• Communicate with customers, employees, and dealers in the same industry to answer questions, disseminate or explain information, take orders, and address complaints• Resolve customer complaints regarding sales and service in a thorough manner • Gather and organize information to plan advertising campaigns• Represent company at trade shows, trade fairs or expositions to promote products• Train and supervise new staff

Travel Consultant

• Jul 2006 - Aug 2008

Reserved passengers' flights in the computer- Answered the phone- Communicated with airline managers