Maria Hernandez

Sales And Service Consultant at GVTC Communications
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Contact Information
us****@****om
(386) 825-5501
Location
San Antonio, Texas Metropolitan Area
Languages
  • Spanish Professional working proficiency
  • English Native or bilingual proficiency

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Bio

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Credentials

  • Social and Behavioral Research - Basic/Refresher
    CITI Program
    Apr, 2023
    - Nov, 2024

Experience

  • GVTC Communications
    • Telecommunications
    • 100 - 200 Employee
    • Sales And Service Consultant
      • Mar 2023 - Present

      • Persuasively present products and services to meet customer needs, address and overcome objections and close sales • Provide the highest level of service to the customer • Organize work and time to ensure delivery of results • Effectively maintain high performance levels in demanding, changing, uncertain, and/or high-pressure situations • Effectively translate customer needs with products and services • Persuasively cross sell and upgrade services and products • Actively making outbound sales calls to win back customers, offer products in overbuild areas and use all other sales avenues • Showing empathy and mitigate displeased or irate caller situations • Multi-tasking, simultaneously thinking, talking, and typing Show less

  • Angi
    • Software Development
    • 700 & Above Employee
    • Inside Sales Representative
      • Jul 2021 - Sep 2022

      • Manage and maintain a clear and organized schedule of contacts and tasks • Cold calling 200-300 people a day per day • Averaging 3-4 hours of talk time per day • CRM software skills • Selling services to contractors • Continual lead nurturing of potential clients • Overcoming objections and pushing calls forward through the closing process • Fast paced workdays • Manage and maintain a clear and organized schedule of contacts and tasks • Cold calling 200-300 people a day per day • Averaging 3-4 hours of talk time per day • CRM software skills • Selling services to contractors • Continual lead nurturing of potential clients • Overcoming objections and pushing calls forward through the closing process • Fast paced workdays

  • FOND Bone Broth
    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Brand Ambassador / Sales Manager
      • Jun 2019 - Jul 2021

      • Organize and carry out promotional events by setting up and tearing down event sites, interacting with potential customers and initiating a presale conversation • Monitor all sales activity and assess customer satisfaction with purchases by Fond Bone Broth • Create positive and rewarding client experiences through warm and friendly customer interactions • Process purchases using POS systems to complete cash and credit card transactions • Make weekly contacts to 10-30 new businesses with potential fit to house our product • Continual lead nurturing of potential clients • Product pitches to management teams of potential clients Show less

  • City of Hondo
    • United States
    • Government Administration
    • 1 - 100 Employee
    • Zumba Instructor
      • Jun 2017 - Oct 2019

      • Provide instruction and encouragement to Zumba class participants of all skill levels• Develop choreography for all classes, including upbeat music choices• Recruit new class members through social media networking and word-of-mouth referrals

    • City Employee
      • Jun 2016 - Feb 2019

      • Advertised for upcoming events to promote engagement and involvement• Organized and lead youth basketball, volleyball, football, and camp activities for groups of up to 150 children• Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical care• Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities• Maintained facilities and equipment to ensure community safety and attract attention• Promoted and sold yearly memberships for Recreational facilities and services Show less

Education

  • Southern New Hampshire University
    Bachelor of Arts - BA, Psychology focus Mental Health
    2023 -
  • Northwest Vista College
    Associate's degree, Psychology
    2019 - 2021
  • Southwest Texas Junior College
    General, General Studies
    2017 - 2019

Community

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