Maria Helena Esteves
Supply Chain Jade Groupe (LVMH) at JADE Groupe- Claim this Profile
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Português -
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Inglês -
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Francês -
Topline Score
Bio
Miguel Sabino
I work with Maria Helena on a regular basis since 2011, assisting British Airways flights at Fao Airport . Maria Helena revealed to be an excellent professional, taking care about all the details on Flight Coordination. From an Aircraft Engineer point of vue, her "take-charge attitude" and excellent Flight Coordination make our job easier and help us to provide an excellent work, together with everybody involved on an Aircraft Turnaround. The result is always a perfect commitment between Quality, Safety and Excellence. She is also fun to be around. When deadlines loom, tension can build. But Helena always knew how to add levity to the situation, cracking jokes to relieve stress. I am confident that maria Helena will exceed your expectations. Please don't hesitate to call or email me if you require further insights into her skills or character. To you Maria Helena, is always a pleasure to work with you. I wish you all the best in your professional life.
Miguel Sabino
I work with Maria Helena on a regular basis since 2011, assisting British Airways flights at Fao Airport . Maria Helena revealed to be an excellent professional, taking care about all the details on Flight Coordination. From an Aircraft Engineer point of vue, her "take-charge attitude" and excellent Flight Coordination make our job easier and help us to provide an excellent work, together with everybody involved on an Aircraft Turnaround. The result is always a perfect commitment between Quality, Safety and Excellence. She is also fun to be around. When deadlines loom, tension can build. But Helena always knew how to add levity to the situation, cracking jokes to relieve stress. I am confident that maria Helena will exceed your expectations. Please don't hesitate to call or email me if you require further insights into her skills or character. To you Maria Helena, is always a pleasure to work with you. I wish you all the best in your professional life.
Miguel Sabino
I work with Maria Helena on a regular basis since 2011, assisting British Airways flights at Fao Airport . Maria Helena revealed to be an excellent professional, taking care about all the details on Flight Coordination. From an Aircraft Engineer point of vue, her "take-charge attitude" and excellent Flight Coordination make our job easier and help us to provide an excellent work, together with everybody involved on an Aircraft Turnaround. The result is always a perfect commitment between Quality, Safety and Excellence. She is also fun to be around. When deadlines loom, tension can build. But Helena always knew how to add levity to the situation, cracking jokes to relieve stress. I am confident that maria Helena will exceed your expectations. Please don't hesitate to call or email me if you require further insights into her skills or character. To you Maria Helena, is always a pleasure to work with you. I wish you all the best in your professional life.
Miguel Sabino
I work with Maria Helena on a regular basis since 2011, assisting British Airways flights at Fao Airport . Maria Helena revealed to be an excellent professional, taking care about all the details on Flight Coordination. From an Aircraft Engineer point of vue, her "take-charge attitude" and excellent Flight Coordination make our job easier and help us to provide an excellent work, together with everybody involved on an Aircraft Turnaround. The result is always a perfect commitment between Quality, Safety and Excellence. She is also fun to be around. When deadlines loom, tension can build. But Helena always knew how to add levity to the situation, cracking jokes to relieve stress. I am confident that maria Helena will exceed your expectations. Please don't hesitate to call or email me if you require further insights into her skills or character. To you Maria Helena, is always a pleasure to work with you. I wish you all the best in your professional life.
Experience
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JADE Groupe
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Portugal
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Retail Luxury Goods and Jewelry
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100 - 200 Employee
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Supply Chain Jade Groupe (LVMH)
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Jul 2022 - Present
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Geometriktarget
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Portugal
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International Trade and Development
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1 - 100 Employee
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Gestora comercial no mercado francês
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Jan 2016 - Aug 2020
Elaborar e aplicar estratégias para concretizar os objetivos definidos pela empresa. Otimizar os recursos humanos e tecnológicos da empresa, com visão nas necessidades de cada departamento. Criação de relatórios para análise de dados. Acompanhar as tendências do mercado e elaborar planos de ação comercial, com o objetivo de fidelizar os clientes e aumentar as vendas. Observar as práticas da concorrência quanto a preços, produtos e ofertas. Desenvolver e acompanhar planos de prospeção de mercado, identificar novas áreas de atuação ou segmentos de mercado. Executar propostas e aconselhar o cliente relativamente ao piso adequado para a sua necessidade. Acompanhamento pós-venda. Gerir reclamações. Show less
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Nestlé Nespresso SA
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Switzerland
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Food and Beverage Services
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700 & Above Employee
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Coffee Specialist Trainee
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Oct 2014 - Sep 2015
Receber os clientes e identificar as suas necessidades. Aconselhar os Membros Nespresso relativamente aos produtos e serviços. Registar novos Membros, apresentar os serviços da boutique e Clube, acompanhar Membros na compra de cafés, máquinas e acessórios. Atualizar a base de dados e verificar valores de caixa. Receber os clientes e identificar as suas necessidades. Aconselhar os Membros Nespresso relativamente aos produtos e serviços. Registar novos Membros, apresentar os serviços da boutique e Clube, acompanhar Membros na compra de cafés, máquinas e acessórios. Atualizar a base de dados e verificar valores de caixa.
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Swissport
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Switzerland
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Airlines and Aviation
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700 & Above Employee
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Técnica de assistência a passageiros e aeronaves
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Apr 2014 - Aug 2014
Coordenar a rotação de aeronaves para a British Airways, gerir embarque e desembarque de passageiros, reabastecimento de combustível, carregamento e descarregamento de bagagem e carga. Garantir a aplicação das regras de proteção e segurança durante as operações terrestres. Transmitir informação e entregar documentos á tripulação, necessárias para a execução do voo em segurança. Supervisão de rampa para Thomas Cook Belgium, Edelweiss Air, Swissair. Check-in e operações de embarque e desembarque de passageiros para a BritishAirways. Controlo de passaporte canadianos para a Air Transat. Show less
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Servisair
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United Kingdom
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Airlines and Aviation
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700 & Above Employee
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Técnica de assistência a passageiros e aeronaves
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Apr 2007 - Aug 2014
Costumer Services Agent, Check-in and Turnaround coordinator. Coordenar a rotação de aeronaves para a British Airways, gerir embarque e desembarque de passageiros, reabastecimento de combustível, carregamento e descarregamento de bagagem e carga. Garantir a aplicação das regras de proteção e segurança durante as operações terrestres. Transmitir informação e entregar documentos á tripulação, necessárias para a execução do voo em segurança. Supervisão de rampa para Thomas Cook Belgium, Edelweiss Air, Swissair. Check-in e operações de embarque e desembarque de passageiros para a BritishAirways. Controlo de passaporte canadianos para a Air Transat. Show less
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Education
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2005 - 2008
Universidade do Algarve
Turismo -
2021 - 2022
TÉCNICA ESPECIALISTA EM GESTÃO HOTELEIRA E ALOJAMENTO
Nível 5 QRQ -
2021 - 2021
Best Center
Formação, Turismo Inclusivo - oportunidades e desafios -
2021 - 2021
Best Center
Formação, Inteligência Emocional -
2021 - 2021
IEFP
Formação, Comportamento Organizacional -
2020 - 2021
Best Center
Formação, Agronomia - Solos e Nutrição de Plantas -
2020 - 2020
Espaço Visual
Formação, Modo de produção biológico -
2020 - 2020
IFE by Abilways - Portugal
Formação, Comunicação Organizacional e Negócio -
2018 - 2018
Ideias e Desafios
Formação, Vendas, Merchandising e Marketing -
2017 - 2017
Ideias e Desafios
Formação Arte de Vender, Vendas, Merchandising e Marketing -
Best Center
Formação, Primeiros socorros psicológicos -
2021 - 2021
IEFP
Relações interpessoais
Community
