Experience

Ayia Napa Marina

• Cyprus
• Maritime
• 1 - 100 Employee

• Sales Administrator

  • Apr 2023 - Present



Financial industry

• Payments officer

  • Apr 2021 - Nov 2021

  Processing financial transactions (withdrawals, transfers, deposits). Posting deposits (credit card, wires, online checks, bank checks).Monitor the correct workflow (deposit/ withdrawal process in internal systems);Responsible for communication and coordination with different departments;Responsible for customer relationship management: coordinate with clients for orders, payments and issue resolution;Handle customers' inquiries regarding payments;Prepare reports and analysis. Show less

• Backoffice Officer

  • Nov 2020 - Apr 2021

  ASIC licensed company.- Reconciling daily, monthly transactions- Overseeing the financial transactions of the company, preparing reports. Excel skills. - Update internal systems and financial data- Verification process- Thomson Reuters world checking- Communication through departments managers for the best execution results.



CIF

• Banking
• 100 - 200 Employee

• Anti Money Laundering Assistant

  • Nov 2019 - Nov 2020

  -Assessing and ongoing monitoring of constant compliance with all applicable regulatory and legislative provisions. -Screening and monitoring, payment fraud prevention, transaction monitoring -Looking after records of high-risk clients and report suspicious activities. -Perform background searches on individuals/entities. -Reporting Control Duties of the Compliance Officer -Keep up to date with changes in AML-related law, regulations and standards -Regulatory Guidance, constant Updating & Training of Personnel Show less



Financial industry

• Limassol,Cyprus

• Backoffice/KYC Officer

  • Jan 2018 - Oct 2019

  -Responsible for opening amending reviewing and exiting clients according to established policies and procedures. -Performing the due diligence of new clients. -Account document formality checking. -Monitor withdrawal requests and ensure all are approved, canceled within the designated timeframe. - Check KYC documents and necessary forms for wires - Compliance with regulatory requirements. -Responsible for opening amending reviewing and exiting clients according to established policies and procedures. -Performing the due diligence of new clients. -Account document formality checking. -Monitor withdrawal requests and ensure all are approved, canceled within the designated timeframe. - Check KYC documents and necessary forms for wires - Compliance with regulatory requirements.



Progress Play

• Limassol Cyprus

• Customer Support Representative

  • Mar 2016 - Jan 2018

  Familiar with CRM system - Responsible for maintaining customer accounts - Resolve customer complaints, - Dealing directly with clients through email, phone, and live chat. - Recommend potential products, contribute to team effort by accomplishing related results. - Collecting reviewing clients' information. - Identify and assess customers' needs. - Provide accurate and valid information to clients. - Use the telephone to reach out to customers and verify the information. Act like the company gatekeeper. Show less



Technological University of Cyprus TEPAK

• Limassol Cyprus

• Research Assistant

  • Sep 2014 - Mar 2015

  Research Assistant in the Department of Multimedia and Graphic Arts. - Preparing and reviewing articles, reports. - Conduct literature reviews. Collect and analyze data. - Attend project meetings and summarize project results. - Identify and compile lists of potential research subjects in accordance to study objectives and parameters. Research Assistant in the Department of Multimedia and Graphic Arts. - Preparing and reviewing articles, reports. - Conduct literature reviews. Collect and analyze data. - Attend project meetings and summarize project results. - Identify and compile lists of potential research subjects in accordance to study objectives and parameters.