Experience

Express Employment Professionals - McAllen, TX

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• General Manager

  • Aug 2022 - Present

  - Staff Supervision: Oversee daily operations and provide guidance/direction to Staff and Franchisees.- Recruitment and Onboarding: Ensure all staff are trained and equipped to perform their roles effectively.- Records Management: Maintain employee/client records, ensuring accuracy, confidentiality, and compliance with data protection regulations.- Office Policies and Procedures: Develop and implement office policies and procedures to promote consistency and efficiency in administrative processes.- Communication: Facilitate effective communication within the office and with clientele.- Client/Vendor Management: Manage relationships with clients and office vendors/suppliers, negotiating contracts and ensuring cost-effective services.- Billing and Invoicing Support: Assist the finance team with billing and invoicing processes, ensuring accuracy and timely submission.- Compliance: Ensure compliance with legal and regulatory requirements related to office operations, employment, and data management.- Office Efficiency: Continuously identify opportunities to improve office efficiency and implement strategies for streamlining processes.- Event Coordination: Organize and coordinate office events, meetings, and training sessions.- Employee Relations: Address employee inquiries and issues related to policies, procedures, and administrative matters.- Health and Safety: Ensure a safe and healthy office environment by implementing and promoting health and safety protocols.- Performance Management: Conduct performance evaluations for all staff and provide feedback for professional development.- Budget Management: Assist with office budget planning and expenditure monitoring.- Crisis Management: Develop and implement contingency plans for emergency situations.- Report Generation: Prepare and analyze office-related reports to clients and owners as needed.- Office Culture: Promote a positive and inclusive office culture that fosters teamwork and employee engagement. Show less

• Payroll Manager

  • Nov 2018 - Aug 2022

  - Oversee and manage the end-to-end payroll process, including calculating hours worked, wages, overtime, and deductions for temporary workers and internal employees.- Implemented and maintained a reliable timekeeping system to accurately track and record employee work hours, ensuring compliance with labor laws and regulations.- Managed and optimized the payroll software or system used by the agency, ensuring data accuracy, troubleshooting issues, and overseeing updates and integrations.- Facilitate the payroll-related aspects of onboarding new temporary employees and offboarding those whose assignments have ended, ensuring proper documentation and timely processing.- Stay updated on federal, state, and local payroll tax laws and regulations to ensure compliance with relevant laws and tax requirements.- Coordinate and manage employee benefits enrollment, deductions, and changes, ensuring accurate and timely processing of benefit contributions.- Prepare and analyze payroll reports for management and finance teams, providing insights on labor costs and budget allocation.- Perform regular reconciliations of payroll data to ensure accuracy and identify any discrepancies, working with relevant departments to resolve issues.- Address and resolve payroll-related inquiries and issues from employees and temporary workers promptly and professionally.- Oversee year-end payroll processes, including W-2 and 1099 form preparation and distribution.- Develop and implement payroll policies and procedures to ensure consistency and efficiency in payroll operations.- Identify opportunities for process improvement and automation to enhance payroll efficiency and accuracy. Show less