Leisure Travel Consultant

• Sep 2019 - Present

Operations Department

• Mar 2019 - Sep 2019

Account Executive for Leisure and Business Travellers

• Oct 2013 - Nov 2017

Coordination of the logistics related to business travel for corporative guests:Issue of airline tickets via GDS; reservation of transfers and hotels; and payment procedures. Cancellations and last-minute changes.Leisure consultant for vacation clients: Offering holidays to a wide variety of long-haul luxury destinations, including Asia, Europe, the Caribbean, Brazil, and the USA. Researching travel options & presenting the best deals in terms of requirements. Advising on and… Coordination of the logistics related to business travel for corporative guests:Issue of airline tickets via GDS; reservation of transfers and hotels; and payment procedures. Cancellations and last-minute changes.Leisure consultant for vacation clients: Offering holidays to a wide variety of long-haul luxury destinations, including Asia, Europe, the Caribbean, Brazil, and the USA. Researching travel options & presenting the best deals in terms of requirements. Advising on and organizing visas & passports. Show more Show less

Operations Department / Back office Assistant

• Sep 2012 - Sep 2013

Fixing, quoting, and updating tourist packages to exotic destinations, including Australia, New Zealand, Asia, and Africa. Prepare the itineraries following the agency's parameters. Request reservations to our suppliers and ensure all bookings are processed accurately. Ensure the packages, photos, and deals are displayed prominently on the website. Fixing and sending newsletters to our clients with the latest deals and news.

Travel Agent

• Mar 2012 - Jun 2012

Sales within Argentina to incoming passengers:Offer destination counseling and arrangements for tours, transfers, and accommodation for them. Fix passenger's documentation, welcome them upon arrival, and follow up during their trip.Site inspection in hotels and supplier's training sessions in order to be updated on the newest tourist offer.

Travel Agent

• Nov 2011 - Mar 2012

Leisure consultant for vacation clients: Offering holidays to a wide variety of national and international destinations. Researching travel options & presenting the best deals in terms of requirements.Booking flights, hotels, and transfers. Advising on visas & passports.Upselling relevant add-ons: insurance, excursions, etc.

Administrative Assistant

• Mar 2009 - Nov 2011

Issue of invoices and presentation of documentation to the AFIP. Filing, photocopying, and general administrative duties. Responding to all phone inquiries and claims promptly, courteously, and in a friendly manner. Follow up on complaints, ensure to fix the issue, or coordinate with the suppliers to work on the problem.Implement new administrative tools to help with the daily work and improve efficiency.