Experience

Benefit Communication Insourcing

• United States
• Insurance
• 1 - 100 Employee

• Bilingual Benefits Coordinator

  • Oct 2023 - Present

  Overland Park, Kansas, Estados Unidos

• Bilingual Quality Assurance Analyst

  • Jan 2020 - Present

• Bilingual Benefit Communication Specialist

  • Jan 2020 - Oct 2023

• Bilingual Benefit Communication Specialist

  • Jul 2019 - Dec 2019



Mylo

• United States
• Insurance
• 100 - 200 Employee

• Personal Lines Account Manager

  • Oct 2017 - Jun 2019

  Kansas City y alrededores, Missouri, Estados Unidos Home and auto insurance sales and advising all across the US.



KARATS JEWELRY

• United States
• Retail
• 1 - 100 Employee

• Business Office Manager

  • Jun 2017 - Jan 2018

  Overland Park, Kansas, Estados Unidos *Assistant to CEO *HR & Payroll services *Invoice reconciliation *Accounts receivable and accounts payable *Repair Processing *File up-keeping *Office up-keeping *Shipping & receiving



Jova Cocina Peruana

• Restaurant Manager

  • Oct 2016 - Mar 2017

  Lima



KARATS JEWELRY

• United States
• Retail
• 1 - 100 Employee

• Business Office Manager

  • Oct 2015 - May 2016

  Overland Park, Kansas, Estados Unidos *Assistant to CEO *HR & Payroll services *Invoice reconciliation *Accounts receivable and accounts payable *Repair Processing *File up-keeping *Office up-keeping *Shipping & receiving



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 700 & Above Employee

• Complex HR Coordinator

  • Jan 2015 - May 2016

  Kansas City y alrededores, Missouri, Estados Unidos * Candidate pre-screening and recruiting process. *Orientation * New hire process, I-9 and E-Verify compliance. * Confidential file up-keeping. *Basic payroll functions for 500+ associates in the complex. *Employee relations and communication. *Employee recognition and celebration. *FMLA & Work Comp administration. *SAP updates



Westin Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Housekeeping Supervisor

  • Jul 2014 - Apr 2015

  Kansas City, Missouri, Estados Unidos *Room inspection and cleanliness assurance. *Training and development. *Coaching and guidance. *Managing guest experience.



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Front Desk Agent

  • Oct 2013 - Jun 2014

  Overland Park, Kansas, Estados Unidos



Westin Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Front Desk Agent

  • Sep 2013 - Oct 2013

  Kansas City, Missouri



Westin Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• SPG Analyst

  • May 2013 - Jul 2013

  Distrito de San Isidro, Departamento de Lima, Peru

• Service Express Executive

  • Apr 2011 - May 2013

  Distrito de San Isidro, Departamento de Lima, Peru *Processing In room dining orders. *Providing solution to guest complaints. *Answering incoming calls and transferring to the appropriate departments. *Answering guest calls and providing excellent customer service.



HStern

• Retail Luxury Goods and Jewelry
• 500 - 600 Employee

• Sales Assistant

  • Aug 2010 - Aug 2012

  Lima



Miraflores Park, A Belmond Hotel

• Peru
• Hospitality
• 1 - 100 Employee

• Front Desk Trainee

  • Dec 2010 - Apr 2011