Account Manager

• Jan 2014 - Present

Awardee for Outsanding Sales Performance in 2021. Establish and grow relationships with key decision-makers, and influencers within customer base  Maintain consistent communications with existing customers regularly in order to ensure customer satisfaction, and primarily in a manner preferred by the customer.  Deliver the Questronix corporate overview and presentations Engage customer base in dialogues related to infrastructure and industry solutions growth, including their planned and potential needs Coordinate efforts between various Principals in a collaborative manner to help achieve an optimal customer experience Collaborate with the pre-sales team and solution engineers to design customer-tailored solutions. Help increase awareness of new and existing products and services.  Prepare sales quotes, negotiate offers, and process sales orders Assist sales support teams with ensuring successful deployment and utilization of infrastructure Ensure resolution on any/all outstanding issues and opportunities – see to the end Provide immediate follow-up with customer after any difficult issues arise, ensuring customer satisfaction with outcome