Experience

TopData Global IT Solutions

• Philippines
• IT Services and IT Consulting
• 100 - 200 Employee

• Technical Support Specialist

  • Jun 2019 - Present

  As a TSR, it’s my duty to make sure that each customer’s VPN service are working and ensure that they know how they can utilize the VPN app. As a TSR, it’s my duty to make sure that each customer’s VPN service are working and ensure that they know how they can utilize the VPN app.



Sutherland

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Subject Matter Expert

  • Oct 2015 - May 2019

  As an SME, it’s my duty to share my knowledge of a topic and best practices to our agents. It is also my duty to implement Company’s Rules and Regulation. Been Best SME consecutively. As an SME, it’s my duty to share my knowledge of a topic and best practices to our agents. It is also my duty to implement Company’s Rules and Regulation. Been Best SME consecutively.



Lead Hustler

• United States
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Appointment Setter

  • Feb 2015 - Sep 2015

  As an Appointment Setter, it is my duty to verify my customer’s time availability and ensure that the customer needs and afford our product As an Appointment Setter, it is my duty to verify my customer’s time availability and ensure that the customer needs and afford our product



JDL Auto Supply

• Philippines

• Retail Salesperson

  • Nov 2013 - Oct 2014

  As a Retail Salesperson, it is my duty to find out the customer’s needs, recommend, select and help to choose the right product. It is also my responsibility issuing an invoice receipt, and inventorying parts/supplies in our store. As a Retail Salesperson, it is my duty to find out the customer’s needs, recommend, select and help to choose the right product. It is also my responsibility issuing an invoice receipt, and inventorying parts/supplies in our store.