Maria do Carmo Nigra

Account Manager Portugal at Bookiply (part of the Holidu Group)
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Contact Information
us****@****om
(386) 825-5501
Location
Lisboa, Lisbon, Portugal, PT
Languages
  • Portuguese Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Limited working proficiency

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Experience

    • Germany
    • Internet Publishing
    • 200 - 300 Employee
    • Account Manager Portugal
      • May 2022 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Business Development Associate at Fever & Lisboa Secreta
      • Apr 2021 - May 2022

    • Spain
    • Consumer Services
    • 700 & Above Employee
    • Sales Executive
      • Nov 2020 - Apr 2021

      - Be responsible for the entire sales process with new partners to source and negotiate the best products in your cities to deliver to our customers - Meet monthly and quarterly objectives defined by the company - Daily report with the tasks executed (calls and visits) - Identify the most trendy establishments in your cities in categories such as restaurants, snacks, fashion, cosmetics, electronics, florists,... - Be responsible for the entire sales process with new partners to source and negotiate the best products in your cities to deliver to our customers - Meet monthly and quarterly objectives defined by the company - Daily report with the tasks executed (calls and visits) - Identify the most trendy establishments in your cities in categories such as restaurants, snacks, fashion, cosmetics, electronics, florists,...

    • Portugal
    • Hospitality
    • 1 - 100 Employee
    • Corporate Sales Executive
      • Mar 2019 - Nov 2020

      • Proactive sales including sales calls/meetings,and site inspections;• Updating the CRM and inputting information on customers.• Analysis local market trends and competitor activity to identify new business leads;• Negotiate room rates/packages with corporate clients;• Prepare company contracts for the hotel in accordance with current business and pricing conditions;• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs;• Attend trade exhibitions, conferences and meetings;• Monitor, collate, review and analyse reports to maximise revenue and market share opportunities;• Aim to achieve monthly or annual targets; Show less

    • Events Coordinator
      • Oct 2017 - Feb 2019

      • Planned events with attention to financial and time constraints• Identify the needs of clients and ensure customer satisfaction• Maintained a working relationship with vendors• Planned event aspects, such as venue, seating, dining, and guest list• Delegated planning tasks to other staff members where necessary• Managed and oversee events on the day of, including problem-solving, welcoming guests, directingevent set-up, communicating with staff, and organising vendors• Created sales opportunities for future events, including possessing a strong working knowledge of thecompany to further sales opportunities Show less

    • United Arab Emirates
    • Hospitality
    • 700 & Above Employee
    • Room Divison Clerk
      • Jan 2017 - Jul 2017

      Front Office Receptionist / Guest Relations • Check- in / Check- out guests • Handled VIP amenities • Controlled daily Credit of guests. • Received and handled guest´s complaints / Coordinated with Duty Manager to resolve issues. • Collaborated with travel agencies and sales offices in connection with guest reservations. • Ordered and Monitored office supplies and equipment. Front Office Receptionist / Guest Relations • Check- in / Check- out guests • Handled VIP amenities • Controlled daily Credit of guests. • Received and handled guest´s complaints / Coordinated with Duty Manager to resolve issues. • Collaborated with travel agencies and sales offices in connection with guest reservations. • Ordered and Monitored office supplies and equipment.

Education

  • Glion Institute of Higher Education
    Post Graduate Program, Hospitality Administration/Management
    2016 - 2016
  • Universidade Europeia
    Bachelor's degree, Hospitality Administration/Management
    2013 - 2016

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