Experience

The Growth Hub Global

• Australia
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Virtual Assistant

  • Jun 2023 - Present

  ● Administrative support ● Operational support ● Digital marketing support ● Administrative support ● Operational support ● Digital marketing support



RENU Property Management Indiana

• United States
• 1 - 100 Employee

• Property Management Assistant

  • Mar 2022 - Mar 2023

  ● Provided support to prospects, applicants, and tenants on various concerns including property inquiries, application follow-up, rent payments, and maintenance requests, resulting in an increase in tenant satisfaction. ● Responded to over 60 client inquiries daily, handles complaints, and liaises with other departments in order to effectively serve clients. ● Made 80-100 daily outbound calls to offer properties and provide email follow-ups to prospective clients. ● Provided support to prospects, applicants, and tenants on various concerns including property inquiries, application follow-up, rent payments, and maintenance requests, resulting in an increase in tenant satisfaction. ● Responded to over 60 client inquiries daily, handles complaints, and liaises with other departments in order to effectively serve clients. ● Made 80-100 daily outbound calls to offer properties and provide email follow-ups to prospective clients.



Kabalikat para sa Maunlad na Buhay, Inc. (KMBI) (A Microfinance NGO)

• Philippines
• Insurance
• 1 - 100 Employee

• Entrepreneurial Development Coordinator

  • Sep 2018 - Mar 2022

  ● Develop and implement knowledge-sharing and capacity-building programs to help strengthen the core knowledge and skills of our microentrepreneur clients. ● Establish and maintain positive relationships through networking and linkaging with business development service offices to assist our clients' needs as entrepreneurs. ● Oversees, monitors, and conducts follow-through activities related to the completion of project activities. ● Develop and implement knowledge-sharing and capacity-building programs to help strengthen the core knowledge and skills of our microentrepreneur clients. ● Establish and maintain positive relationships through networking and linkaging with business development service offices to assist our clients' needs as entrepreneurs. ● Oversees, monitors, and conducts follow-through activities related to the completion of project activities.



International Fine Paper Exchange

• Philippines
• Paper and Forest Product Manufacturing
• 1 - 100 Employee

• Sales Coordinator

  • Aug 2017 - Sep 2018

  ● Responsible for handling sales inquiries and orders in person, by phone, and by email. ● Interface with different divisions such as marketing, accounting, manufacturing, and logistics to ensure that clients' requests are fulfilled and orders are received in a timely manner. ● Cross-sell or upsell our products, call customers and prospects, and work with senior sales personnel to ensure sales goals are met. ● Responsible for handling sales inquiries and orders in person, by phone, and by email. ● Interface with different divisions such as marketing, accounting, manufacturing, and logistics to ensure that clients' requests are fulfilled and orders are received in a timely manner. ● Cross-sell or upsell our products, call customers and prospects, and work with senior sales personnel to ensure sales goals are met.



Concentrix Services Corporation

• Quezon City, National Capital Region, Philippines

• Customer Service Representative/Technical Support

  • Oct 2015 - Mar 2017

  ● Assist customers with a variety of problems on a daily basis, such as tracking packages, processing cancellations, returns, and refunds, connecting Amazon electronic devices, and settling account issues. ● Handle customer inquiries regarding products and services, and ensure that customer concerns and complaints are addressed and resolved quickly and professionally. ● Assist customers with a variety of problems on a daily basis, such as tracking packages, processing cancellations, returns, and refunds, connecting Amazon electronic devices, and settling account issues. ● Handle customer inquiries regarding products and services, and ensure that customer concerns and complaints are addressed and resolved quickly and professionally.