Experience

Fortune Life Insurance Co., Inc.

• Philippines
• Insurance
• 1 - 100 Employee

• Assistant Vice President - Health Insurance Department

  • Feb 2022 - Present

  In charge of the Health Insurance Department of the company. In charge of the Health Insurance Department of the company.



Fortune Medicare, Inc.

• Philippines
• Insurance

• Manager

  • May 2006 - Present

  Heads the Process Management Department and Compliance Audit. Responsible in drafting and finalizing policies, procedures and flowcharts/processes related to member's benefit/coverage/availment. Conducts system audit and compliance of the policies and procedures. Works close with MIS in relation to the computerization project. Heads the Process Management Department and Compliance Audit. Responsible in drafting and finalizing policies, procedures and flowcharts/processes related to member's benefit/coverage/availment. Conducts system audit and compliance of the policies and procedures. Works close with MIS in relation to the computerization project.


Medical Benefit Clearinghouse, Inc.
• Assistant to Vice President

  • Jan 2021 - Jan 2022


Fortune Medicare Inc.

• 1 - 100 Employee

• Assistant Vice President

  • Dec 2015 - Jan 2022

  Responsible in manning the department and ensuring that the requirements of the clients are well documented and cascaded. Training the staff to be keen, inquisitive and rationale/objective in their judgement especially on Audit Tasks. Responsible in manning the department and ensuring that the requirements of the clients are well documented and cascaded. Training the staff to be keen, inquisitive and rationale/objective in their judgement especially on Audit Tasks.

• Customer Relations Officer

  • 2003 - 2006

  Mans the 24/7 Hotline of the company. Accepts calls and complaints from clients and providers. Coordinates closely with the Medical Doctors with regards to approval of Out-Patient and In-Patient availments by our members. Provides report to management on the number of availments/complaints received by the section. Mans the 24/7 Hotline of the company. Accepts calls and complaints from clients and providers. Coordinates closely with the Medical Doctors with regards to approval of Out-Patient and In-Patient availments by our members. Provides report to management on the number of availments/complaints received by the section.



Fortune medicare, Inc

• Philippines
• Insurance

• Quality Policy Data Comptroller

  • 1999 - 2001

  Responsible in transcribing company policies and procedures in the required format. Route the documents to the signatories for their approval and signature. Issues policy number for each approved policy. Ensures that all employees are provided copy of the approved policies and procedures for their proper guidance. Responsible in transcribing company policies and procedures in the required format. Route the documents to the signatories for their approval and signature. Issues policy number for each approved policy. Ensures that all employees are provided copy of the approved policies and procedures for their proper guidance.