Maria Carolina Gentil Costa

Business Studant at Instituto Superior de Gestão
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Contact Information
us****@****om
(386) 825-5501
Location
Lisboa, Lisbon, Portugal, PT
Skills

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Bio

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5.0

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Luciano Hara

Maria Carolina is a very skilled professional, has a business-oriented mind, and can quickly understand new domains and provide valuable insights. Very collaborative and great person to work with.

Bruno Coutinho de Oliveira

Maria Carolina, uma profissional extremamente competente e especialista nos que faz. Uma guerreira.

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Experience

  • Instituto Superior de Gestão
    • Portugal
    • Higher Education
    • 1 - 100 Employee
    • Business Studant
      • Jun 2016 - Present

  • Oi
    • Brazil
    • Telecommunications
    • 700 & Above Employee
    • Especialista Financeiro at Oi/Telemar
      • Jun 2010 - Present

  • Accenture Portugal
    • Portugal
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Operational and Dellivery Center
      • May 2016 - Mar 2017

      Communications and Media Communications and Media

  • INEPAD - Instituto de Ensino e Pesquisa em Administração
    • Brazil
    • Higher Education
    • 1 - 100 Employee
    • ESTUDANTE
      • Mar 2013 - Jun 2016

      Pesquisa Marketing Estratégico Pesquisa Marketing Estratégico

  • Telemar Norte Leste
    • Telecommunications
    • 300 - 400 Employee
    • Especialista Operações Financeiras
      • Jun 2010 - May 2012

      Fraud Prevention, Strategic Consulting. Fraud Prevention, Strategic Consulting.

  • GVT
    • Brazil
    • Telecommunications
    • 700 & Above Employee
    • Especialista Prevenção a Fraude
      • Nov 2008 - May 2010

  • Intelig Telecom
    • Telecommunications
    • 1 - 100 Employee
    • Fraud Prevention and Revenue Assurance
      • Mar 2002 - Nov 2008

  • Atento Brasil
    • Brazil
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Planejamento Call Center/ BPO
      • Aug 1998 - Mar 2002

      Planejamento e dimensionamento de operações de Telemarketing para os seguintes clientes: Vivo, Losango, Editora globo e Detran. Operação de Back Office, cliente intelig telecom: Analise de reclamações financeiras, relacionamento com o público consumidor e aos órgãos de defesa do consumidor. Planejamento e dimensionamento de operações de Telemarketing para os seguintes clientes: Vivo, Losango, Editora globo e Detran. Operação de Back Office, cliente intelig telecom: Analise de reclamações financeiras, relacionamento com o público consumidor e aos órgãos de defesa do consumidor.

Education

  • Universidade de São Paulo
    Master's degree, Business, Management, Marketing, and Related Support Services
    2013 - 2014
  • Pontifícia Universidade Católica do Paraná
    MBA
    2010 -
  • Universidade Estácio de Sá
    Bachelor's Degree, Business
    2007 -

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