Housing Advocate

• May 2023 - Present

Housing Case Manager

• May 2022 - May 2023

Fellow

• Oct 2021 - Mar 2022

Fellow with the Activist Academy within Fenway Health's Get to Zero mission. Collaborated in small groups to create advocacy project for the Heathy Youth Act. Participated in training webinars on legislative process, LGBTQIA+ identities, advocacy, HIV epidemic and other related topics. Reached out to local communities to gain participants in an educational webinar and respond to survey. Fellow with the Activist Academy within Fenway Health's Get to Zero mission. Collaborated in small groups to create advocacy project for the Heathy Youth Act. Participated in training webinars on legislative process, LGBTQIA+ identities, advocacy, HIV epidemic and other related topics. Reached out to local communities to gain participants in an educational webinar and respond to survey.

Server/Bartender

• Jul 2018 - Jun 2021

• Dedicated to customer service by remaining accessible and friendly, and by resolving complaints professionally and efficiently. • Ability to multitask while maintaining professional and courteous attitude in fast paced environment. • Dedicated to customer service by remaining accessible and friendly, and by resolving complaints professionally and efficiently. • Ability to multitask while maintaining professional and courteous attitude in fast paced environment.

Server/Shift Leader/Certified Trainer

• Aug 2017 - Aug 2018

• Supervised restaurant closing, ensured co-workers did their nightly tasks, and maintained high cleaning standards. • Trained new hires on company policies, menu items, and steps of service to aide them in becoming helpful and informed team members. • Supervised restaurant closing, ensured co-workers did their nightly tasks, and maintained high cleaning standards. • Trained new hires on company policies, menu items, and steps of service to aide them in becoming helpful and informed team members.

Canvasser/Field Manager

• Jun 2017 - Aug 2017

• Stood on the street in any weather trying to stop passersby for donations and to inform them about the organization’s cause. • Supervised employees in the field, managed the donations they gathered, and worked to keep their morale high in the face of repeated rejection. • Stood on the street in any weather trying to stop passersby for donations and to inform them about the organization’s cause. • Supervised employees in the field, managed the donations they gathered, and worked to keep their morale high in the face of repeated rejection.

Server

• Jan 2017 - Jun 2017

• Provided high-class service in a formal dining room while being knowledgeable about ingredients and wine pairings. • Adapted to guest needs and was flexible in providing table service, private dinners, or passed appetizers and open-bar functions. • Provided high-class service in a formal dining room while being knowledgeable about ingredients and wine pairings. • Adapted to guest needs and was flexible in providing table service, private dinners, or passed appetizers and open-bar functions.

Server/Certified Trainer

• Feb 2016 - Jan 2017

• Worked as a team to make sure guests were served in a timely manner and that the restaurant was cleaned and maintained to company and state standards. • Ability to quickly adjust to menu changes, limited time offers, and guests’ needs. • Worked as a team to make sure guests were served in a timely manner and that the restaurant was cleaned and maintained to company and state standards. • Ability to quickly adjust to menu changes, limited time offers, and guests’ needs.

Full Time Manager

• Feb 2014 - Sep 2015

• Adapted to the needs of the restaurant any given day by assisting in hosting, food running, or food production to ensure the shift ran smoothly and all customers were served in a timely manner. • Managed all the money brought in by servers and to-go staff, confirmed accuracy and secured the deposit until it was brought to the bank. • Assisted in completing inventory, placing orders, and receiving the orders while checking for quantity and quality of the items received. • Adapted to the needs of the restaurant any given day by assisting in hosting, food running, or food production to ensure the shift ran smoothly and all customers were served in a timely manner. • Managed all the money brought in by servers and to-go staff, confirmed accuracy and secured the deposit until it was brought to the bank. • Assisted in completing inventory, placing orders, and receiving the orders while checking for quantity and quality of the items received.

Baker

• Jul 2013 - Feb 2014

• Adapted to company’s need for overnight workers and ability to work 12+ hour days. • Produce a high-volume of baked goods while focusing on quality, consistency, and efficiency. • Adapted to company’s need for overnight workers and ability to work 12+ hour days. • Produce a high-volume of baked goods while focusing on quality, consistency, and efficiency.

Sales Associate/Trainer

• Jun 2011 - Aug 2013

• Manage customer transactions while maintaining friendly demeanor, accurately making change, and following laws regarding sale of age-restricted items. • Maintained the store front, including brewing coffee, checking for expired product, and cleaning the floors, windows, and bathrooms. • Manage customer transactions while maintaining friendly demeanor, accurately making change, and following laws regarding sale of age-restricted items. • Maintained the store front, including brewing coffee, checking for expired product, and cleaning the floors, windows, and bathrooms.