Experience

Controlant

• Iceland
• Software Development
• 300 - 400 Employee

• Director of Global Compensation and Benefits

  • Jan 2023 - Present



Marel

• Iceland
• Machinery Manufacturing
• 700 & Above Employee

• Regional Human Resource Director/HR Consultant

  • Apr 2020 - Jan 2023

• Human Resource Director, Global Markets

  • Sep 2018 - Apr 2020

• Regional Human Resource Director, North America

  • Jan 2015 - Sep 2018

• Human Resource Manager, Des Moines

  • Dec 2012 - Jan 2015



ADM

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• Human Resources Manager, ADM Corn Processing

  • Aug 2011 - Jan 2013



West Liberty Foods

• United States
• Food and Beverage Manufacturing
• 500 - 600 Employee

• Human Resource Manager

  • Oct 2009 - Sep 2011

• Employee Relations and Training Administrator

  • Jul 2005 - Apr 2010

  Manage multi-site training department. Implement corporate-wide training strategies, including management development series (soft skills), new hire orientation, human resource compliance training (FMLA, Workplace Violence, Sexual Harassment Awareness, Substance Abuse Awareness). Facilitate innovative, collaborative relationship with vendors in reviewing vendor training and assisting with incorporation of ADDIE components. Assist in recruitment and screening of salaried team members. Lead… Show more Manage multi-site training department. Implement corporate-wide training strategies, including management development series (soft skills), new hire orientation, human resource compliance training (FMLA, Workplace Violence, Sexual Harassment Awareness, Substance Abuse Awareness). Facilitate innovative, collaborative relationship with vendors in reviewing vendor training and assisting with incorporation of ADDIE components. Assist in recruitment and screening of salaried team members. Lead team-building and strategic planning sessions to facilitate on-going professional growth within organizational units. Assist in general human resource duties including interviewing, I-9 audits, performance improvement plans, coaching, and discipline sessions. Act as liaison between West Liberty Foods and Iowa State University for on-going company on-site food safety training. Act as liaison between West Liberty Foods and economic development coordinators for application and compliant utilization of economic development grant funding. Certified MBTI Administrator, Certified Predictive Index Analyst



Durant Community School District

• District Student Services Coordinator

  • Aug 2000 - Jul 2005

  Identified academic, social-emotional and mental health needs of students - implemented and coordinated solution-focused services for Durant Community School District. Led weekly team meetings to plan and assess student interventions and school-wide programs. Facilitated action plans regarding employee development issues for the administrative team. Conducted parent, student, and staff meetings. Served as district Homelessness Liaison (No Child Left Behind Act), district Section 504… Show more Identified academic, social-emotional and mental health needs of students - implemented and coordinated solution-focused services for Durant Community School District. Led weekly team meetings to plan and assess student interventions and school-wide programs. Facilitated action plans regarding employee development issues for the administrative team. Conducted parent, student, and staff meetings. Served as district Homelessness Liaison (No Child Left Behind Act), district Section 504 Coordinator, and district Drop-out Prevention Coordinator. Show less Identified academic, social-emotional and mental health needs of students - implemented and coordinated solution-focused services for Durant Community School District. Led weekly team meetings to plan and assess student interventions and school-wide programs. Facilitated action plans regarding employee development issues for the administrative team. Conducted parent, student, and staff meetings. Served as district Homelessness Liaison (No Child Left Behind Act), district Section 504… Show more Identified academic, social-emotional and mental health needs of students - implemented and coordinated solution-focused services for Durant Community School District. Led weekly team meetings to plan and assess student interventions and school-wide programs. Facilitated action plans regarding employee development issues for the administrative team. Conducted parent, student, and staff meetings. Served as district Homelessness Liaison (No Child Left Behind Act), district Section 504 Coordinator, and district Drop-out Prevention Coordinator. Show less



R.D. Raab & Associates

• Customer Service Consultant

  • Feb 1992 - May 1993

  Consulted for major health care insurer to identify areas of opportunity in customer service call center. Audited customer service contacts and administered feedback to representatives to improve delivery of quality customer service. Consulted for major health care insurer to identify areas of opportunity in customer service call center. Audited customer service contacts and administered feedback to representatives to improve delivery of quality customer service.



QVC

• United States
• Retail
• 700 & Above Employee

• Customer Service Lead

  • Aug 1987 - May 1993

  Supervised 15 customer service representatives. Directed department work flow, monitored calls and transactions, audited work, performed new-hire training and conducted performance appraisals. Provided analytical, trend, and error reports to management and other departments, including Fulfillment, Product Information and the Information Systems. Supervised 15 customer service representatives. Directed department work flow, monitored calls and transactions, audited work, performed new-hire training and conducted performance appraisals. Provided analytical, trend, and error reports to management and other departments, including Fulfillment, Product Information and the Information Systems.