Maria Moreno

Business Manager at Aerco Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Credentials

  • Beginning Project Management: Project Management Level One
    Instructing.com
    May, 2022
    - Nov, 2024
  • Introduction to Service Management with ITIL 4
    Dion Training Solutions
    May, 2022
    - Nov, 2024

Experience

  • Aerco Ltd
    • United Kingdom
    • Electrical Equipment Manufacturing
    • 1 - 100 Employee
    • Business Manager
      • Sep 2022 - Present

  • Honeywell
    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Inside Sales / Account Manager HBT BMS
      • Aug 2021 - Sep 2022

      Responsible to retain and grow the SLA business, meet contractual requirements and exceed customer expectations. I work closely with Regional Operations Managers and Regional Account Managers to ensure the delivery of agreed services on time, within the scope and budget and the correct level of account management support Responsible to retain and grow the SLA business, meet contractual requirements and exceed customer expectations. I work closely with Regional Operations Managers and Regional Account Managers to ensure the delivery of agreed services on time, within the scope and budget and the correct level of account management support

  • Avtrade
    • United Kingdom
    • Airlines and Aviation
    • 100 - 200 Employee
    • Sales Executive
      • Oct 2020 - Jul 2021

      Customer accounts under support contract for the Mediterranean region ensuring on time delivery, high customer service level and that agreements remain profitable in line with annual targets.

    • Regional Contract Manager
      • Mar 2020 - Sep 2020

      Responsible for the team to manage the customer accounts under support contract for the Mediterranean region

    • Contract Account Manager
      • Oct 2018 - Feb 2020

      Customer accounts under support contract ensuring on time delivery, high customer service level and that agreements remain profitable in line with annual targets.

    • PBH Administrator
      • Apr 2018 - Sep 2018

  • Ericsson
    • Sweden
    • Telecommunications
    • 700 & Above Employee
    • Services Product Manager
      • Jan 2010 - Dec 2012

      Developing of the Life cycle of Ericsson Management System Products

    • Business Support Engineer
      • Jan 2004 - Dec 2009

      Accounts under support agreement for SDH Optical Networks

    • Senior Support Engineer
      • Jan 2002 - Dec 2003

      On-going improvement and support of the Customers SDH network and their Management System

    • Support Engineer
      • Nov 1999 - Dec 2001

      Emergency and day to day support to the Customer SDH network and their management system

    • SDH Transmission Engineer
      • Jun 1996 - Oct 1999

      Managing the installation, put in service and acceptance test of the SDH networks and their management systems

Education

  • Universidad Santo Tomás
    BsC honors in Electronic Engineering
    1989 - 1995
  • The Open University
    Fundamentals of Senior Management, Fundamentals of Senior Management, course credited to MBA qualification
    2003 - 2004

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