Experience

Givens Communities

• United States
• Nursing Homes and Residential Care Facilities
• 1 - 100 Employee

• Training and Development Specialist

  • Nov 2021 - Sep 2023

  Asheville, North Carolina, United States - Delivered dynamic and interactive employee training sessions through various mediums, including virtual, in- person, and on-demand formats. - Hosted table-talks, train-the trainer events, and on-demand Human Resources support for team members and leadership development. - Authored comprehensive training manuals, leadership guides, and content materials, facilitating a smooth company-wide transition to new software. - Planned and executed over dozens of successful corporate… Show more - Delivered dynamic and interactive employee training sessions through various mediums, including virtual, in- person, and on-demand formats. - Hosted table-talks, train-the trainer events, and on-demand Human Resources support for team members and leadership development. - Authored comprehensive training manuals, leadership guides, and content materials, facilitating a smooth company-wide transition to new software. - Planned and executed over dozens of successful corporate and social events, ranging from intimate gatherings to large-scale training conferences, fostering relationships and encouraging connections. - Managed the Learning Management System (LMS) database, ensuring accurate records of training activities, attendance, assessment results, and continuing education requirements. - Collaborated with subject matter experts (SMEs) to develop curated and structured learning paths for critical knowledge, emergency preparedness, and organizational strategic planning. - Supported new hire integration through orientation sessions, ensuring a seamless onboarding process. - Generated and analyzed reports ensuring compliance, content delivery, team member feedback, and structural updates as needed. - Achieved certification in Human Resources Benchmarking, demonstrating expertise in enhancing recruiting measures and optimizing organizational success. Show less



Leon County Clerk of the Circuit Court & Comptroller

• United States
• Government Administration
• 1 - 100 Employee

• Financial Administrative Assistant

  • Sep 2018 - Jun 2021

  Tallahassee, Florida, United States - Conducted research and prepared reports, supporting audits and aiding board staff in agenda preparation and legislative amendments. - Led daily reconciliations of financial transactions, managing checks, cash, and credit cards for County departments. - Oversaw balance sheets, reconciliations, and general ledger journal entries with a focus on accuracy and compliance. - Applied strong analytical skills for financial research, contributing to informed decision-making. -… Show more - Conducted research and prepared reports, supporting audits and aiding board staff in agenda preparation and legislative amendments. - Led daily reconciliations of financial transactions, managing checks, cash, and credit cards for County departments. - Oversaw balance sheets, reconciliations, and general ledger journal entries with a focus on accuracy and compliance. - Applied strong analytical skills for financial research, contributing to informed decision-making. - Demonstrated exceptional organizational skills in task prioritization, record-keeping, and implementing efficient filing systems. - Managed efficient scheduling and calendar coordination for senior executives' appointments, meetings, and travel. - Designed, developed, and delivered tailored educational and training programs for the finance team. - Implemented and managed event timelines, budgets, and critical paths, consistently meeting or beating deadlines and financial targets. - Developed and maintained strong vendor relationships, negotiating contracts and securing cost-effective solutions for the County. - Supported meeting and project facilitation through note-taking, report writing, and diligent follow-up to ensure timely task completion. Show less



Florida State University

• United States
• Higher Education
• 700 & Above Employee

• Senior Research Assistant

  • Jan 2017 - Apr 2019

  Tallahassee, Florida, United States - Conducted research on designing computer technology to enhance the well-being of aging adults, focusing on improving technology adoption and mitigating social isolation. - Conducted in-home visits to administer cognitive assessments and provided training on specialized tablet software for participants. - Led and managed a team on conducting assessments, overseeing research design, data entry and collection, and analysis. - Developed and implemented instructional design… Show more - Conducted research on designing computer technology to enhance the well-being of aging adults, focusing on improving technology adoption and mitigating social isolation. - Conducted in-home visits to administer cognitive assessments and provided training on specialized tablet software for participants. - Led and managed a team on conducting assessments, overseeing research design, data entry and collection, and analysis. - Developed and implemented instructional design strategies for training new students, resulting in improved onboarding processes and increased research efficiency. - Ensured compliance with annual certifications and requirements to facilitate research participation with study participants. - Utilized advanced statistical analysis software (e.g., SPSS, R) and data visualization tools to analyze and present research findings effectively. Show less



Ruffalo Noel Levitz

• United States
• Higher Education
• 700 & Above Employee

• Engagement Ambassador - Florida State University Foundation

  • Aug 2018 - Jan 2019

  Tallahassee, Florida, United States - Cultivated relationships with alumni through personalized calls, updating them on university developments, seeking their involvement in alumni events, and facilitating donations to support university initiatives. - Effectively addressed inquiries, resolved concerns, and fostered a positive connection with stakeholders, contributing to increased satisfaction and engagement. - Maintained a database of alumni contacts and engagement history to strategize and enhance future outreach… Show more - Cultivated relationships with alumni through personalized calls, updating them on university developments, seeking their involvement in alumni events, and facilitating donations to support university initiatives. - Effectively addressed inquiries, resolved concerns, and fostered a positive connection with stakeholders, contributing to increased satisfaction and engagement. - Maintained a database of alumni contacts and engagement history to strategize and enhance future outreach efforts. - Initiated and implemented outreach campaigns to connect with current students, encouraging participation in campus activities, events, and feedback sessions. - Collaborated with university departments to gather information and updates, ensuring accurate and up-to-date communication with the student body. - Provided constructive feedback and coaching to call center representatives, contributing to continuous improvement in engagement strategies and service delivery. - Managed event logistics, promotions, and follow-up communications to ensure a seamless and positive participant experience. Show less



NextGen America

• United States
• Political Organizations
• 100 - 200 Employee

• Voter Registration Leader

  • Jan 2018 - Jan 2019

  Tallahassee, Florida, United States - Mobilized and led a team of volunteers to execute a comprehensive voter registration campaign, resulting in a significant increase in registered voters within the community. - Coordinated outreach efforts, including community events, to educate citizens on the importance of voter registration and ensure compliance with electoral regulations. - Established strategic partnerships with local organizations to expand outreach and increase registration among underrepresented communities. -… Show more - Mobilized and led a team of volunteers to execute a comprehensive voter registration campaign, resulting in a significant increase in registered voters within the community. - Coordinated outreach efforts, including community events, to educate citizens on the importance of voter registration and ensure compliance with electoral regulations. - Established strategic partnerships with local organizations to expand outreach and increase registration among underrepresented communities. - Developed and conducted training sessions for volunteers, ensuring a well-informed and motivated team capable of effectively registering voters and navigating registration processes. - Effectively communicated the campaign's goals and achievements to the public, fostering a sense of civic responsibility and engagement. Show less



Dollar Tree Stores

• Retail
• 700 & Above Employee

• Cashier

  • Aug 2017 - Feb 2018

  Tallahassee, Florida, United States - Managed cash transactions with precision, balanced cash drawers at the beginning and end of each shift, and promptly reported discrepancies to uphold financial integrity. - Addressed customer inquiries, resolved issues, and maintained a friendly and approachable demeanor to enhance overall satisfaction. - Demonstrated in-depth knowledge of store products and promotions, proactively suggesting complementary items and driving upsell opportunities to enhance customer purchases. -… Show more - Managed cash transactions with precision, balanced cash drawers at the beginning and end of each shift, and promptly reported discrepancies to uphold financial integrity. - Addressed customer inquiries, resolved issues, and maintained a friendly and approachable demeanor to enhance overall satisfaction. - Demonstrated in-depth knowledge of store products and promotions, proactively suggesting complementary items and driving upsell opportunities to enhance customer purchases. - Operated point-of-sale (POS) systems proficiently, processing a high volume of transactions quickly and accurately while maintaining attention to detail. - Adhered to loss prevention protocols, including thorough verification of product prices and identification of potential security risks. Show less