Experience

InformData

• United States
• Wholesale
• 200 - 300 Employee

• Criminal Data Processor

  • Jul 2021 - Present

  Remained highly organized and detail-oriented while working on several cases simultaneously. Managed communication with courts regarding status of information requests regarding open/pending/closed civil and criminal cases and related orders. Used SMART and CMS to produce reports and business correspondence. Trained new employees on data entry and law compliance regarding background checks. Displayed significant information-sorting ability regarding reporting court information to external clientele and internal requests. Conducted legal research and reporting with positive outcomes. Prioritized and organized tasks to efficiently accomplish service goals. Juggled multiple projects and tasks to ensure high quality and timely delivery. Trained and supported other employees on SJV policies, research standards, and research methodology. Show less



Target

• United States
• Retail
• 700 & Above Employee

• Barista

  • Jul 2020 - May 2021

  Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction. Educated customers on beverage menu items and recommended beverages based on customer preferences. Prepared Target Cafe offerings for customers and maintained Cafe cleanliness and safety. Merchandised display cases and promoted prepared foods. Performed minor maintenance and repairs on equipment and handled troubleshooting tasks to keep coffee machines operational. Trained new employees in operational procedures and modeled duties for front and back house positions. Barista Trainer, Shift Supervisor, Operations/Maintenance trained and certified. Ordered food, coffees, and other materials needed for store and maintained inventory and stock room organization. Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time. Assisted with inventory management by conducting regular cycle counts and product audits. Show less



Starlite Bar and Lounge

• La Crosse, Wisconsin Area

• Bartender and Server

  • Aug 2018 - Sep 2020

  Ability to work under pressure in a fast paced environment amid distractions and interruptions. Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships. Met customer, business operations and server needs with minimal errors or delays. Monitored patron alcohol consumption to encourage safety. Reinvented classic cocktails to complement new menu options. Trained incoming servers and staff on bar regulations and legal compliance in addition to other standard job procedures. Created signature beverages to increase revenue and patron loyalty. Maintained amiable relationships with all patrons and built a base of regular clientele. Balanced cash registers at beginning and end of every shift. Worked with partner restaurant to cross serve food/beverages to clientele in both facilities. Commonly worked as solitary bartender with the top priority of ensuring member satisfaction. Deliver outstanding customer service to guests through communication and connections. Interact with diverse groups of people from around the world on a daily basis. Show less



People's Food Co-op

• La Crosse, Wisconsin, United States

• Cashier

  • Jun 2017 - Oct 2018

  Operated cash register, collected payments and provided accurate change. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Helped customers find specific products, answered questions and offered product advice. Worked closely with all departments to assist customers. Trained new team members in cash register operation, stock procedures and customer services. Maintained special duty of ordering/caring for/stocking for plant section under supervision of Assistant Front-End Manager. Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions. Show less



Prairie Moon Nursery Inc

• United States
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Field/Production Intern

  • May 2018 - Aug 2018

  Connect with the community through farmers markets, social media, news letters and farm to school programs. Utilize time management skills to ensure proper deliveries. Adapt to daily changes including weather, physical activity, and location of work. Harvest and take crops out of the field with accuracy and precision. Understand and know types of plants, animals etc. that pertain to the task at hand. Extensive teamwork outside in rigorous conditions (maintaining good attitude throughout). Assisted in planting, harvesting, grading and storage of seeds and bulbs. Learned of developments in crop improvement and seed production to implement better and updated techniques. Planned and carried out crossing blocks to develop new hybrids with increased nutrition and production. Collaborated with crop production managers and farmers to build deep knowledge of native prairie plants. Assisted in the selling of live-root products via mail order for clientele. Harvested and prepared seeds for sale and shipping using a variety of machinery and harvesting techniques. Show less



University of Wisconsin-La Crosse

• La Crosse, WI

• Teacher's Assistant (Literature and Sexuality)

  • Jan 2018 - May 2018



MOKA

• La Crosse, Wisconsin, United States

• Barista

  • Jun 2017 - Sep 2017

  Prepare and serve coffee and tea drinks that meet quality standards Properly handle and maintain all espresso (etc.) equipment. Respond to orders, questions, concerns, and complaints in a polite and efficient manner. Accurately handle cash and credit card payments, following appropriate cash-handling procedures. Serve customers quickly and efficiently. Demonstrate a thorough understanding of all on and off menu offerings. Observe relevant health and safety standards. Prepare and serve coffee and tea drinks that meet quality standards Properly handle and maintain all espresso (etc.) equipment. Respond to orders, questions, concerns, and complaints in a polite and efficient manner. Accurately handle cash and credit card payments, following appropriate cash-handling procedures. Serve customers quickly and efficiently. Demonstrate a thorough understanding of all on and off menu offerings. Observe relevant health and safety standards.



University of Wisconsin-La Crosse

• United States
• Higher Education
• 700 & Above Employee

• Student Researcher (RexLab)

  • Sep 2013 - May 2017

  Under the tutelage of Dr. Eric Snively regarding crocodilian species and their relationship within integrative biology, I have used Osirix C-T scanning software and Strand7 Finite Elements Software to relate bone density on the American Alligator to areas of high stress. My work has also strengthened my knowledge of Photoshop, which has been used to file and organize information for presentation at various events (as listed below). Future publications are probable. Presentations:University of Wisconsin-La Crosse Research and Creativity: In the Spring of 2014, I presented a poster alongside my research partner on Alligator Bite Forces. In the Spring of 2016, I gave a speech on Alligator Bite Forces to various peers and faculty members. Society for Vertebrate Paleontology International Conference: In October 2016, I presented a poster of my research alongside my partner entitled The Crocodylian Secondary Palate Directly Facilitates Durophagy in Concert with Tensed Ligaments. I communicated with international scientists regarding improvements and suggestions for the direction of my research and collaborated with my research partner to relay information in the best way to uninformed poster viewers. Additionally, I attended talks to expand my knowledge regarding paleontology, research methods, and scientific pursuits. Show less

• English Literature Research Assistant/Teacher's Assistant

  • Jun 2016 - Jan 2017

  Assistantship under Dr. Kate ParkerCourse prepared: Critical Theory with a focus on Social JusticeIndependent Research on Pornography Literacy (with a future potential workshop structured for local educators and students)

• British Literature Teacher's Assistant

  • Aug 2016 - Dec 2016

  As a TA, I was responsible for educating students on 1800s British Literature covered through lectures and class activities (Eloisa and Abelard being my favorite lecture given). During office hours, I assisted students in reading comprehension, essay topics, formatting, and editing. Weekly, I discussed teaching techniques and methods with my advisor to improve.

• Drake Hall Desk Coordinator

  • Apr 2015 - Jun 2016

  Hire, manage, and train team of 16 student desk workers.Work closely with in-hall Hall Director and Residence Assistants.Work closely with Residence Life office Directors and Assistants. Offer educational and recreational activities for hall student members. Hold bi-weekly meetings for scheduling, team-building, and other issues/events.Educate hall student members and employees on social justice initiatives. Stock and maintain inventory for food and recreational services/products. Developing and implement team mission statement and website. Manage the desk finances.Recipient of UWL’s DC of the Year Award 2015-2016. Show less

• Laux Hall Desk Assistant

  • Sep 2014 - May 2015

  Communicate information from students to staff members.Maintain cleanliness standards during food preparation/cleanup. Responsible for item checkout. Provide mail services to students including on and off campus mail systems. Sell games, food, and mail services to students.Provide high quality, community-building interactions.Provide comfortable and inclusive lobby atmosphere.Help mitigate student conflict.

• Assistant Housekeeper

  • May 2014 - Aug 2014

  Report to the Housekeepers in Eagle hall.Maintain and upkeep rooms in use.Deep clean rooms closed for the summer months. Correct and update issues in cleaning records.Create schedule for maintenance and cleaning. Abide by OSHA standards.Use Green cleaning chemicals and techniques in accordance with LEED certifications. Welcome guests to hall for temporary stay (i.e., WIAA Track and Field Conference participants).



TJ Maxx

• Onalaska, WI

• Retail Sales Associate

  • Aug 2016 - Jan 2017

  Greet customers and ascertain what each customer wants or needs. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Compute sales prices, total purchases and receive and process cash or credit payment. Sell store credit card to customers. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Answer questions regarding the store and its merchandise. Interact with customers in a kind, respectful, and effective manner. Worked in varied places on the sales floor (including women's, men's, children's, jewelry, fitting room, Homegoods, stocking, and register). Promote store sales and related experiences through quality customer service. Effective and cooperative communication with coworkers to ensure customer satisfaction. Show less



Pet Me Scratch Me Dog Daycare

• Onalaska, WI

• Canine Caretaker

  • Jul 2016 - Sep 2016

  I monitored large and small dog daycare playpen with 2-3 other employees and up to 50 dogs at a time in each respective pen. Various tasks throughout the day included dispensing lunches, and administering naptimes and timeouts, as necessary through positive reinforcement. A large portion of this job was learning how to manage and understand dog behavior as to avoid dog fights (and to respond quickly and safely if they did happen). This was developed through management education and one-on-one dog work (walks around center, calling dogs to me for relationship-building, etc.). My animal handling skills were significantly improved in this position. Show less



Agropur US

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Research and Development Intern

  • May 2016 - Aug 2016

  Work closely with R&D Team to produce quality food product samples. Communicate with clientele on products; deliver samples to clientele. Test quality of products. Create new blends and mixes for mass production. Pull necessary ingredients from the warehouse floor in a safe, compliant manner. Abide by OSHA regulations and sanitary procedures. Strengthen knowledge of chemistry, biology, and warehouse/industrial regulations. Implement new database for quantities/locations of products. Show less



Duluth Trading Company

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Retail Sales Associate

  • May 2016 - Jul 2016

  As a retail sales associate, I was responsible for learning the qualities and details of the Duluth Trading Company Brand and products as a means of providing customers with a full-service customer experience. I attended extensive summer training in order to help open up the new location in La Crosse, WI, and participated in extensive training on the 12 welds of Duluth. During the store set-up and afterwards, I maintained a keen eye for detail and organization on the floor and assisted in stocking and helping other employees when needed. I became quite efficient in running the various computer systems and programs used in the check-out or information look-up processes and strengthened my money-handling and customer service skills. Show less



International Bird Rescue

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Aquatic Bird Rehabilitation Intern

  • May 2015 - Aug 2015

  Work closely with interns, staff members, and volunteers. Assist in the intake of injured animals (primarily aquatic birds). Perform initial and subsequent evaluations. Use varied veterinary medical techniques to heal birds. Maintain excellent communication practices. Attend and host outreach events for public on wildlife rehabilitation, its importance, and support required. Gain and maintain knowledge of various antibiotics and other animal medication. Clean center cages, enclosures, and coops. Feed birds varied diets including fish, worms, pellets, and medications. Attend daily meetings, assisting in bird pickup and release, and learned about the effects of various human actions on wildlife (oil spills, fracking, hunting regulations, etc.). Show less



University of Wisconsin-La Crosse Music Department

• Symphonic Band Music Librarian

  • Jan 2015 - Jun 2015

  As both a member and employee of the Symphonic Band, I became quite familiar with the music played and considered for the ensemble. In both, I grew to know the students and their needs and managed those needs through organization of music storage and the printing of new materials. When new pieces were needed, I prepared enough copies for each member of each section and organized the old pieces to be put away. Additionally, I worked with students and the director to select adequate instrument-part placements. Show less



University of Wisconsin La Crosse Textbook Rental

• La Crosse, Wisconsin Area

• Textbook Rental Associate (Seasonal)

  • Jan 2015 - Feb 2015

  I worked as a temporary Textbook Rental Associate during Spring-book checkouts at the University of Wisconsin-La Crosse Bookstore. I checked out books and other supplies to students as needed, efficiently and effectively answered student questions, and abided by textbook-rental return policies. In doing so, I provided high quality customer service to students and faculty alike. Additionally, I maintained cleanliness and order in the job space and reported to supervisors on quality of materials being returned and checked out and denied the returning of materials to students if necessary. Show less



Festival Foods

• United States
• Retail Groceries
• 700 & Above Employee

• Cashier/Bagger

  • Jul 2012 - Jul 2014

  Festival prides itself on high quality interactions with customers and on excellent customer service guaranteed to bring the customer back, and, as my first official long-term job, I became excellent at making sure these standards were met. I primarily worked as a cashier, though I bagged and stocked occasionally. I was responsible for money transactions, learning the computer systems, understanding government laws regarding food systems (WICC, food stamps, etc.), and, most commonly, providing customers with solutions for a multitude of questions. Show less



Holmen Park & Recreation Department

• Recreational Facilities
• 1 - 100 Employee

• Art Class Counselor

  • Aug 2012 - Aug 2013

  As an art counselor, I prepared various activities for a regular group of about 30 children. Such activities were based on arts and crafts. In addition to being responsible for the safety of the children, I collaborated with the other counselors to maintain efficiency and order. As an art counselor, I prepared various activities for a regular group of about 30 children. Such activities were based on arts and crafts. In addition to being responsible for the safety of the children, I collaborated with the other counselors to maintain efficiency and order.