Supply Chain Manager

• Dec 2022 - Present

Operations Development Manager

• Dec 2020 - Jul 2022

Development of the product selection of own Korttelikauppa concept stores, daily management of the stores and customer service. Blockstore Finland is a Finnish technology start-up company that makes self-service shopping fast, convenient and seamless. The company offers unmanned retail store services for retailers and self-service grocery stores for consumers locally in their neighbourhoods. Blockstore Finland works closely with a range of partners to create sustainable self-service grocery store solutions and to build state-of-art innovation for retail space to ensure retail industry has new tools to respond to changing customer needs. The Helsinki-based company was founded in 2020 and is led by a team of entrepreneurs with strong business development, digitalization and technology backgrounds. Show less

Project Manager, Textiles

• Mar 2019 - Jul 2020

Customer centric sales of licenced product range as well as biocide based textile treatment to clothing for B2B customers, account management, supply chain and process development. Lean process development and implementation to the supply chain. Lean Workwear Development project based on Lean Six Sigma (DMAIC) continuous process development including process mapping, employing facilitation tools, voice of customer, Minitab calculations and data to support the findings. Customer centric sales of licenced product range as well as biocide based textile treatment to clothing for B2B customers, account management, supply chain and process development. Lean process development and implementation to the supply chain. Lean Workwear Development project based on Lean Six Sigma (DMAIC) continuous process development including process mapping, employing facilitation tools, voice of customer, Minitab calculations and data to support the findings.

Project Manager, Customised Workwear

• May 2011 - Jun 2014

In charge of customised workwear clothing projects (incl. certified clothing) in a team with a designer and QA: collection, pricing and scheduling. I successfully delivered new clothing to two global mega customers in good co-operation with various stakeholders including the sales, capacity planning, suppliers, KAMs, laundry etc. In addition, simultaneously handled many small to medium sized customised workwear clothing projects for Finland, Europe and China. Relocated to Singapore for family reasons. Show less

Customer Services Executive, Fresh Retail Ventures Ltd

• Oct 2007 - Sep 2008

Responsible for supply chain functions for Jamie Oliver food (FMCG) and gifting. I made a significant contribution to the business in particular the management of orders, quality and delivery for the Jamie Oliver gifting range. The office in Manchester was closed due the change of the business model. Responsible for supply chain functions for Jamie Oliver food (FMCG) and gifting. I made a significant contribution to the business in particular the management of orders, quality and delivery for the Jamie Oliver gifting range. The office in Manchester was closed due the change of the business model.

Country General Manager, UK based Clothing supplier

• Oct 2005 - Sep 2006

Recruited to manage a unique task of establishing Roy Watson Ltd in China – successfully completed the task. In addition to setting up the office, in charge of sourcing, product development, price negotiations, quality, critical path, supplier auditing and relationships. My management style was to lead the office by example. Recruited to manage a unique task of establishing Roy Watson Ltd in China – successfully completed the task. In addition to setting up the office, in charge of sourcing, product development, price negotiations, quality, critical path, supplier auditing and relationships. My management style was to lead the office by example.

Senior Merchandiser, UK based Clothing supplier

• Jun 2004 - Oct 2005

Merchandised and sales of outerwear and knitwear. Customer account handling, cost calculations, creating the critical path to ensure on-time delivery, customer and supplier relationships as well as basic quality control. Whispering Smith is the leading distributor of wholesale clothing in the UK. The company has been founded in 1967. Merchandised and sales of outerwear and knitwear. Customer account handling, cost calculations, creating the critical path to ensure on-time delivery, customer and supplier relationships as well as basic quality control. Whispering Smith is the leading distributor of wholesale clothing in the UK. The company has been founded in 1967.

Inside Sales - Account Management

• Aug 2000 - Jun 2004

Managed Printing Press customer accounts mainly based in North England and Scotland. Liaised with the paper mills based in Finland, Sweden, Switzerland and Germany to fulfil the customer needs. Responsible for purchase orders, on time call-offs, deliveries and stock management. Provided excellent customer service with "can do attitude" that built strong customer relationships. I contributed to launching SAP as a SuperUser. Managed Printing Press customer accounts mainly based in North England and Scotland. Liaised with the paper mills based in Finland, Sweden, Switzerland and Germany to fulfil the customer needs. Responsible for purchase orders, on time call-offs, deliveries and stock management. Provided excellent customer service with "can do attitude" that built strong customer relationships. I contributed to launching SAP as a SuperUser.

Departmental Assistant at Network Services /Customer Advisor at Mobile Telephone Services

• May 1993 - Oct 1999

Network cost calculation in Excel, organizing internal, operator and telecommunication meetings and events, making travel bookings and team HR functions. Customer service at the face-to-face service point and the call center advising on mobile phone use and services in Finnish and Swedish, making order placement, carrying out credit control and cashier duties. During this time the service center in Helsinki expanded rapidly and was awarded for being the best in Finland. Network cost calculation in Excel, organizing internal, operator and telecommunication meetings and events, making travel bookings and team HR functions. Customer service at the face-to-face service point and the call center advising on mobile phone use and services in Finnish and Swedish, making order placement, carrying out credit control and cashier duties. During this time the service center in Helsinki expanded rapidly and was awarded for being the best in Finland.