Operations Manager

• Aug 2020 - Present

Across Armenia and Artsakh, perform needs assessment for vulnerable families as well as refugees, compile history, manage providing aid and other essential social work services. Educating a staff of 6 people on how to work with refugees during a war. Organize and oversee over 350 trips and home visits throughout Armenia and Artsakh to over 450 people and 86 villages and towns. Currently managing a $200,000 project, overseeing and assigning tasks for over 25 volunteers at a time during the Artsakh War 2020. Hiring interns and arranging schedules and tasks. Collaborated with interdisciplinary teams in Armenia and the United States by serving as a liaison, providing updates, reports, and ensuring effective communication. Show less

Social Worker

• Nov 2019 - Nov 2020

Closely worked with a Psychologist to create development programs for 4 primary and middle schools in Armenia. Interviewed and held group meetings with teachers and parents, performed needs assessments, arranged new hearing aids for 80 students. Created a book for more advanced education for children at Yerevan Special Educational Complex for Children with Hearing Disorders by integrating current educational curriculum to more science-oriented topics. Organized delivery of aid such as food, hygiene products, sleeping bags, warm clothing to over 100 refugees in Gegharkunik, Ararat, and Syunik regions of Armenia. Show less

Social Worker

• Aug 2019 - Mar 2020

Communicated with over 200 Syrian refugees in Arabic and Armenian, assisted them with translations and navigating a new environment, helped them with forming a life and setting in Armenia. Performed home visits to over 20 families. Carried out evaluations and provided aid such as housing, clothing, food, etc. Closely worked with and completed direct tasks by the Director of the Movement Department. Arranged participation in Yerevan Expo expedition, assisted organization employees with attending a refugee support conference in Ijevan. Show less

Social Worker

• Jul 2019 - Nov 2019

Sales Associate

• Aug 2016 - Jul 2019

Interacted with customers to sell the product as well as provided organization and business management. Communicated with administration and handled inventories, received and transferred shipments. Received course trainings about Exceptional Customer Service, Effective Communication Skills, and Body Languages. Received Employee of the Year in 2018. Interacted with customers to sell the product as well as provided organization and business management. Communicated with administration and handled inventories, received and transferred shipments. Received course trainings about Exceptional Customer Service, Effective Communication Skills, and Body Languages. Received Employee of the Year in 2018.

Sales Associate

• May 2015 - Jul 2016