Margo Walters

Chief Operating Officer at Creative Mischief
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Contact Information
us****@****om
(386) 825-5501
Location
Phoenix, Arizona, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Edana Moskowitz

Margo is one of the brightest and most adaptable people I know. Her customer focus and ability to learn new skills quickly, is impressive.

Rose Siders

During my time with The Penthouse Group, Margo handled all aspects of her customer accounts with precision and professionalism. She was able to juggle many different responsibilities and kept all of her customers extremely happy. Margo has a fantastic work ethic and established close relationships with her clients to ensure they were always 100% satisified. Margo is a valuable asset to any company, and was a pleasure to work for.

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Chief Operating Officer
      • Aug 2022 - Present

    • Sr. Project Manager
      • Dec 2021 - Aug 2022

    • Project Manager
      • Aug 2016 - Aug 2020

      • Spearheaded all projects from ideology to launch, for multiple international luxury beauty brands; earning several million dollars’ revenue per client, per year.• Created RFP submissions to clients, followed by phased project plans establishing multi-team assignments/deadlines and managing all workflows until project completion.• Primary internal Point of Contact: Finance, Engineering, Purchasing, Design, C&C, Production. • Primary external Point of Contact/Consultant: Clients, Third-party vendors/suppliers • Evaluated, determined and delegated tasks to staff based on client needs, capacity planning and project-specific initiatives.• Subject matter expert/Trainer; SAP system and miscellaneous job fundamentals

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Supervisor
      • Dec 2009 - Aug 2016

      • Identified and corrected performance/personnel issues to reduce business operations impact.• Resolved customer and/or client disputes, evaluated and adjusted policies to meet changing needs.• Maintain staff progress reports including disciplinary actions, PTO and staff coverage.• Coached and mentored staff members through constructive feedback to develop long-term career goals. • Identified and corrected performance/personnel issues to reduce business operations impact.• Resolved customer and/or client disputes, evaluated and adjusted policies to meet changing needs.• Maintain staff progress reports including disciplinary actions, PTO and staff coverage.• Coached and mentored staff members through constructive feedback to develop long-term career goals.

    • Account Manager
      • Aug 2004 - Apr 2009

      • Managed budget forecasting, goal setting and performance reporting for all accounts.• Made actionable and insightful recommendations for new products, existing product extensions and enhancements.• Develop new processes/templates for cross-communication of overseas shipping and labeling, resulting in the improvement of purchase-to- delivery turnaround by 65 percent. • Managed budget forecasting, goal setting and performance reporting for all accounts.• Made actionable and insightful recommendations for new products, existing product extensions and enhancements.• Develop new processes/templates for cross-communication of overseas shipping and labeling, resulting in the improvement of purchase-to- delivery turnaround by 65 percent.

Education

  • St. Joseph's University New York
    Bachelor of Science (BS), Business Administration and Management, General
    1999 - 2001
  • Farmingdale State College
    Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
    1995 - 1997

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