Experience

kp environmental, Inc.

• United States
• Environmental Services
• 1 - 100 Employee

• Land Planner

  • Jun 2020 - Present



Kellogg Hotel & Conference Center

• United States
• Hospitality
• 1 - 100 Employee

• Banquet Server and Trainer

  • Feb 2018 - May 2020

  · Work on a team of 170 employees serving in the banquet hall for big events· Promoted from server to coffee setup and delivery after 4 months. The promotion resulted in more individual work with increased responsibility. · In charge of setting up the banquet hall before every event, following a different layout and list of responsibilities for each event· Responsible for obtaining all customer orders and assuring accurate delivery· Work with event staff in clean-up and preparation for next shift· Work with captains and coworkers to provide timely service throughout the entire shift· Promoted from server to trainer, resulting in being responsible with training new hires· Clean and close all banquet aspects of the hotel, while setting breaks for tomorrows events



JW Marriott Grand Rapids

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk Agent

  • May 2019 - Aug 2019

  • Attended training in various aspects of hotel management • First intern to be approved to work independently• Greet and check-in guests using PMS and Marsha• Proven ability to keep customers happy and resolve conflicts. Several customers requested me by name to assist them with issues. • Received very positive feedback from my supervisors regarding my performance on the job. • Worked in the executive lounge serving top customers of the Marriott • Attended training in various aspects of hotel management • First intern to be approved to work independently• Greet and check-in guests using PMS and Marsha• Proven ability to keep customers happy and resolve conflicts. Several customers requested me by name to assist them with issues. • Received very positive feedback from my supervisors regarding my performance on the job. • Worked in the executive lounge serving top customers of the Marriott