Margie Catapang

E-commerce & Operations Manager at ELEVENiSH
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • Tagalog Native or bilingual proficiency
  • Greek Native or bilingual proficiency
  • English Full professional proficiency

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Experience

    • United Arab Emirates
    • Consumer Goods
    • 1 - 100 Employee
    • E-commerce & Operations Manager
      • Mar 2021 - Present
    • Mexico
    • Personal Care Product Manufacturing
    • Co-Founder
      • Oct 2016 - Present

      • Spearheaded budget management, consolidating reports in financial statements & reconciling with accounting resources, resulting in an 11% reduction in operational costs • Streamlined reconciliation process by introducing automation & customizing reporting to forecast expenses against income, delivering a 14.7% improvement of accuracy & speed of data • Monitored the stock inventories (sellable and non-sellable items); Run on efficient stocks all year around • Researched and analysed market trends that unlocked strategic planning; Improved market share in the region by 120bps Show less

    • Operations Manager
      • Oct 2019 - Oct 2020

      • Tailored customer segmentation models for optimized CRM campaigns & accelerated uptake, contributing to an 11% growth rate in revenues • Optimized workflow & procurement procedures for managing relationships with clients, suppliers & staff, enhancing efficiency & time management by 30% • Delivered cost savings initiatives to optimize resource utilization & consolidate vendor base, resulting in 15% cost savings year-on-year • Directed comprehensive training program to equip team with new store procedures, increasing employee efficiency & effectiveness by 25% Show less

    • United Kingdom
    • Information Technology & Services
    • Executive Assistant
      • Sep 2015 - Sep 2016

      • Business partnered the CEO & CIO of the start up organisation • Oversaw operations performance metrics for $2M investments, managing & reporting on key KPIs & ROI measures to drive competitive edge • Built a streamlined reporting process that enabled automated document sharing with the CEO and co-founder, decreasing delivery time by 50% • Organized detailed financial reports conveying business metrics and growth plans to CEO & CIO, resulting in a 15% cost reduction • Collaborated with business partners on budgeting and expense management initiatives, enabling acquisition of new clients worth $100K Show less

    • Accounting Executive
      • Apr 2011 - Aug 2015

      • Analyzed comprehensive financial records to ensure compliance with documentation requirements, leading to successful reconciliations and verified accuracy in 100% of documents. • Maintained key internal control processes; coordinated year-end close and audit reports, yielding 100% execution of all filed reports within the set deadline • Reconciled accounts, optimizing account receivable accuracy by 75%. Evaluated and addressed discrepancies to ensure a 3-day invoice turnaround time • Analyzed comprehensive financial records to ensure compliance with documentation requirements, leading to successful reconciliations and verified accuracy in 100% of documents. • Maintained key internal control processes; coordinated year-end close and audit reports, yielding 100% execution of all filed reports within the set deadline • Reconciled accounts, optimizing account receivable accuracy by 75%. Evaluated and addressed discrepancies to ensure a 3-day invoice turnaround time

    • Supply Chain Analyst
      • Jul 2006 - Mar 2011

      • Acted as a primary contact for the logistic team & local customs agents to facilitate coordination & guarantee shipment movements for 200+ clients, cutting delivery time by 3 days • Spearheaded the requisition process from start-to-finish; closely supervised invoices and creditors payments to limit discrepancies by 25% • Deployed reconciliation processes of data between multiple systems, resulting in an efficiency gain of 50%. • Acted as a primary contact for the logistic team & local customs agents to facilitate coordination & guarantee shipment movements for 200+ clients, cutting delivery time by 3 days • Spearheaded the requisition process from start-to-finish; closely supervised invoices and creditors payments to limit discrepancies by 25% • Deployed reconciliation processes of data between multiple systems, resulting in an efficiency gain of 50%.

Education

  • University of Ioannina
    Bachelor's degree, Accounting and Finance
    2007 - 2010
  • Georgia Institute of Technology
    User Experience design, E-Commerce/Electronic Commerce
    2022 - 2022
  • University of Bocconi
    Management of Fashion and Luxury Companies, Luxury Fashion
    2020 - 2020
  • 39th General Lyceum of Athens, Greece
    High School Diploma, General Studies
    2004 - 2006

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