Margarita Wilcox

Relationship Manager at Google Fiber
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Contact Information
us****@****om
(386) 825-5501
Location
Kansas City Metropolitan Area, US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Internet Publishing
    • 200 - 300 Employee
    • Relationship Manager
      • May 2021 - Present

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Senior Account Coordinator onsite at Google Fiber
      • Oct 2018 - May 2021

    • Advertising Services
    • 700 & Above Employee
    • Account Manager
      • May 2017 - Oct 2018

      – Manage several client accounts to ensure all their projects are executed to expectations, by understanding their business, key competitors, marketing position and distribution channels. – Maintain strong communication with internal teams and external client group, setting priorities and leading overall management of workload– Manage large scale creative projects for account. Work with creative to take a client’s needs from creative ideation to complete project execution. – Ensure proper financial management of project by maintaining budgets and validating final invoices.

    • Account Coordinator
      • Aug 2016 - May 2017

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Field Sales Brand Ambassador onsite at Google Fiber
      • Apr 2015 - Jul 2016

      -Inform potential customers about Google Fiber through demonstrations and one-on-one interactions to answer questions regarding all aspects of our service. -Track all interactions, leads and sign-ups through Salesforce. Follow up to ensure conversions. -Act as a representative in an array of events, including digital inclusion, acquisition and pre-existing community events -Use varying marketing tactics in order to increase product awareness, including gorilla marketing within our desired locations. -Partner with appropriate teams within the company to ensure we are providing the best experience for our customers.

    • United States
    • Retail
    • 700 & Above Employee
    • Softlines Team Leader
      • Nov 2013 - Apr 2015

      Manage the Apparel and Accessories departments for women, men, children and babies. Maintain and lead a successful sales culture by reinforcing the effective usage of sales tools and technology, product knowledge, constructive coaching and feedback, daily recognition of successes with peers and team.Direct supervisor of twelve team members and regularly supervised upward of 25 team members throughout the entire sales floor. Developed several team members into leadership positions around store.Cover other areas of the store as needed, including overseeing the checkout lanes and managing store income.

    • Brand Team Member
      • Oct 2007 - Nov 2013

      Successfully managed and maintained the shoe department. Promoted a positive sales increase by ensuring proper setting of planograms, remerchandising product and driving great guest service. Trained new team members in all areas of the store and maintained a strong knowledge of a wide variety of store processes. Assisted in increasing performance metrics of Instocks process by strategizing to solve key issues affecting the process.

    • Administrative Assistant
      • Mar 2010 - Aug 2012

      Covered reception shifts as needed; performing tasks such as: managing the multi-line phone system. Assisted in directing patrons to resources and events provided by agency. Performed daily tasks of opening and closing facility. Managed mailing list for Newsletter as well as agency donors. Maintained social media for the agency and helped plan and set up for events. Managed calendar of events including class enrollment and reservation of event space. Occasional help with Transportation Dept. schedule along with acting as a representative for KDOT meetings. Managed Senior Resource database.

Education

  • The University of Kansas
    Graphic Design
    2007 - 2008
  • Lawrence Free State High School
    Diploma
    2004 - 2007

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