Experience

Residence Inn

• Hospitality
• 700 & Above Employee

• Guest Services Associate

  • Apr 2017 - Present

  Duties: Guest services associate experienced in various departments throughout the hotel including but not limited to: front desk agent, hotel operator and dispatcher, customer service, bellman, concierge, room-service, runner, pool attendant, host in Regency lounge, event setups, dessert, alcohol menus. Accomplished a award for getting my name mentioned the most in one month. Duties: Guest services associate experienced in various departments throughout the hotel including but not limited to: front desk agent, hotel operator and dispatcher, customer service, bellman, concierge, room-service, runner, pool attendant, host in Regency lounge, event setups, dessert, alcohol menus. Accomplished a award for getting my name mentioned the most in one month.



NEOTech

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 400 - 500 Employee

• Administrative Assistant

  • Apr 2016 - Oct 2016

  Duties: Identification verification, conference room preparation, scheduling meetings, concierge services, filing, document creation, inventory, data entry, logging, mail sorting and distribution, auditing files, and security. Duties: Identification verification, conference room preparation, scheduling meetings, concierge services, filing, document creation, inventory, data entry, logging, mail sorting and distribution, auditing files, and security.



Coleman family

• Nanny

  • Oct 2012 - Apr 2016

  Duties: Child care, scheduling, cooking, activity management, cleaning, shopping, grooming, and teaching. Duties: Child care, scheduling, cooking, activity management, cleaning, shopping, grooming, and teaching.



Hyatt Regency

• PBX

  • Mar 2008 - Oct 2012

  Duties: Guest services associate experienced in various departments throughout the hotel including but not limited to: hotel operator and dispatcher, customer service, bellman, concierge, room-service, runner, waitress, pool attendant, host in Regency lounge, event setups, restaurant expertise in wine, sushi, American & Italian cuisine, dessert, alcohol menus, able to accommodate large conferences and service hundreds of guests. Accomplished a “Mega Star” award, for employee of the quarter.Member of the Green Team as well as Safety Committee.



Evergreen Valley College

• Higher Education
• 200 - 300 Employee

• Sales Associate

  • 1997 - 2007

  Sales Associate: Trained & supervised new cashiers, set up tills, count & balance tills, maintained inventory, ordered, stocked and organized, displayed merchandise, assisted in returns, special orders, hired, scheduled, and maintained payroll on hourly staff, answered in-coming calls, provided information, and provided excellent customer service.

• Mailroom Clerk

  • 1996 - 1997

  Mailroom – Clerk: Sorted and distributed mail for over 500 employees, set up and maintained mail-boxes, assisted staff with shipping and receiving mail, special packages, FedEx, as well as other duties assigned.



Applied Materials

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Receptionist/Security

  • 2005 - 2006

  Receptionist/Security Guard: Customer Service Information desk, monitored the building and parking, maintained visitor log, provided entrance access to offices, communicated with other staff members by walkie talkies and communicated by emergency codes. Receptionist/Security Guard: Customer Service Information desk, monitored the building and parking, maintained visitor log, provided entrance access to offices, communicated with other staff members by walkie talkies and communicated by emergency codes.