Experience

OSIRIS

• Portugal
• Travel Arrangements
• 1 - 100 Employee

• Senior Project Manager - Groups & Incentives

  • Jun 2022 - Present



Viagens Abreu, S.A.

• Portugal
• Travel Arrangements
• 700 & Above Employee

• Senior Incentives Project Manager

  • Jun 2015 - Jun 2022

  Groups and Incentives Outgoing Department. Specialised in incentive programs for corporate travel; Tailor made travel proposals for groups including travel arrangements, logistics and local events. Costumer driven; multi-tasking and organisational skills. Groups and Incentives Outgoing Department. Specialised in incentive programs for corporate travel; Tailor made travel proposals for groups including travel arrangements, logistics and local events. Costumer driven; multi-tasking and organisational skills.



Advancedbookings.com

• Cascais

• Helpdesk Assistant

  • Apr 2014 - May 2015

  Advancedbookings.com provides an online reservations system for temporary accommodation in hotels all around the globe with the support of Expedia Affiliate Network, the biggest travel agency in the world. As a Helpdesk Assistant I support our clients and partners with everyday questions, such as queries about availability, rates, stop sales and open sales. http://www.advancedbookings.net/ Advancedbookings.com provides an online reservations system for temporary accommodation in hotels all around the globe with the support of Expedia Affiliate Network, the biggest travel agency in the world. As a Helpdesk Assistant I support our clients and partners with everyday questions, such as queries about availability, rates, stop sales and open sales. http://www.advancedbookings.net/



Solaris Portugal, S.A

• Lisboa

• Sales Assistant

  • Apr 2013 - Oct 2013

  Customer service and advise on purchase options according to their needs. Handling and Management of Complaints. Assist with administrative tasks Customer service and advise on purchase options according to their needs. Handling and Management of Complaints. Assist with administrative tasks



SANA Hotels

• Portugal
• Hospitality
• 300 - 400 Employee

• Events Consultant

  • Oct 2012 - Jan 2013

  Differentiated quotes and the elaboration of specific proposals in accordance with the budget of each client. Establish a network of information with the client, to facilitate the development process, to follow up and finalize proposals, budgets, projects and other services offered. Personalized follow-up and capture potential Customers with on-site inspections. Good knowledge of the operating system Fidelio Differentiated quotes and the elaboration of specific proposals in accordance with the budget of each client. Establish a network of information with the client, to facilitate the development process, to follow up and finalize proposals, budgets, projects and other services offered. Personalized follow-up and capture potential Customers with on-site inspections. Good knowledge of the operating system Fidelio



Hotel The Oitavos

• Portugal
• Hospitality
• 1 - 100 Employee

• Reservations Agent

  • May 2011 - Sep 2012

  Individual reservations of accommodation and golf and their introduction on the operating system New Hotel. Customer care and follow-up on proposals sent, availability check and elaboration of quotes. Individual reservations of accommodation and golf and their introduction on the operating system New Hotel. Customer care and follow-up on proposals sent, availability check and elaboration of quotes.



Six - Investimentos S.A

• Cascais

• Reservations Agent

  • Sep 2009 - Apr 2011

  Individual reservations of accommodation and their introduction on the operating system Opera. Individual reservations of accommodation and their introduction on the operating system Opera.