Digital Marketing Specialist

• Mar 2021 - Present

Ticketing Lead

• Apr 2019 - Jun 2020

Ticketing Representative

• Sep 2018 - Apr 2019

Membership Chair, Nashville

• Dec 2018 - Dec 2019

Welcomed new members to the organization and fostered retention by ensuring that current members were satisfied. Surveyed members on an annual basis asking for feedback and new ideas to propose to the board for continuously increasing value. Managed the chapter Gmail account in coordination with the Secretary, Treasurer and Community Management Chair. ◾ Recruited and welcomed 20+ new members to the organization.◾ Coordinated with the Diversity and Inclusion Chair to ensure that we encouraged and promoted diversity among members and in our recruitment efforts.

Junior Copywriter

• Jan 2018 - Aug 2018

Wrote compelling marketing messages for a variety of media, online and off. Created long-form content for blog posts, white papers and other marketing collateral. Conducted keyword research for blog posts and case studies. Collaborated with a cross-functional team during the creative process.◾ Developed copy for 10+ B2B and B2C clients to deliver key messaging that increased brand awareness and social media engagement.◾ Created and presented a research project on local organizations, events, and digital award shows that could maximize sales opportunities and revenue.

Administrative Manager

• Jun 2013 - Aug 2018

Managed everyday office tasks i.e. answering phones, scheduling appointments and assisting patients.◾ Calculated revenue, processed insurance payments, balanced cash drawer and verified deposits. ◾ Delivered an exceptional customer experience to new and existing patients.

Production Department

• Aug 2016 - Apr 2017

Assisted with in-studio production and mixing sessions. Collaborated with a team of 15 to plan and promote a live release showcase.◾ Restructured and rebranded the label. ◾ Increased artists' brand awareness and social media presence.◾ Landed one of our artists on Spotify's "Fresh Finds" playlist.

Food Service Manager

• Aug 2014 - Dec 2016

Joined a team of managers to open and execute the daily operations of a newly renovated dining facility. ◾ Managed and trained West Green Market District's 300+ workers. ◾ Mastered working in a fast-paced environment to perform customer resolutions while delivering an exceptional customer experience to our guests.

Communications and Marketing Intern

• May 2016 - Aug 2016

Planned monthly editorial calendar. Wrote and edited blog posts, media releases, social media posts, feature stories, and testimonials. Researched and conducted interviews. Updated and managed media contact lists and facets of the website. Assisted with photoshoots and special events. ◾ Authored and published blog posts with the organization. ◾ Collaborated with a team of 5+ to develop marketing strategies that increased brand awareness and promoted lead generation.