Virtual Tasting Host

• Oct 2020 - Present

Enterprise Customer Success Manager

• Mar 2021 - Feb 2023

Sabbatical | World Travel

• Oct 2019 - Mar 2020

- Backpacked through 10 countries including India, Sri Lanka, Brazil, Argentina, Chile & Easter Island, England, Scotland and Wales - Volunteered with BuildOn to construct a new school in a rural village in Nepal and break the cycle of illiteracy, poverty and low expectations, participated in homestay program - Shadowed “Competitive Strategy” and “Data, Models and Decisions” courses and did a case write up on Anheuser Busch at MIT Sloan School of Business Management - Participated in the National Novel Writing Month, completing over 50,000 word novel in 30 days - Read 4-5 books per month - MasterClass courses: Neil deGrasse Tyson Teaches Scientific Thinking and Communication, Hans Zimmer Teaches Film Scoring, Christina Aguilera Teaches Singing, Chris Voss Teaches Art of Negotiation, Robin Roberts Teaches Effective and Authentic Communication - Stanford Life Design Lab - Designing Your Life Course Show less

Enterprise/Mid-Market Relationship Manager

• Mar 2019 - Oct 2019

Working with clients ranging from 1,000 - 10,000 employees across the country and in a myriad of industries

Mid-Market Relationship Manager - LinkedIn Learning Solutions

• Jul 2018 - Oct 2019

As a Mid-Market Relationship Manager, I work with clients ranging from 200 - 999 employees across industries. My goal is to partner with my clients as a valued partner and consultant to help my clients maximize their current investment, and when it makes sense, to grow their partnership with us. As my role extends beyond the traditional sales skills of prospecting, solution mapping and negotiating, I've had the privilege to hone many skills, including consulting, management, marketing, project management, cross-functional collaboration- Sales: I carry a quota for both renewals and expansion revenue - Consulting: I am seen as an industry expert and consult clients on learning industry trends, trends in their industry and use LinkedIn data to provide insights into their own organization- Cross-Functional Partnership: I collaborate with Customer Success, Product Marketing, Product, Engineering, and Order Management on a daily basis to ensure the needs of the client are being met, and to also convey to the client, as the owner of the relationship, the needs of these departments- Marketing: I work alongside clients to help design and implement internal marketing campaigns for launch and continued promotion of LinkedIn Learning, which has included newsletters, email campaigns, and in-person events- Project Management: As I am ultimately responsible for the success of my clients, I work with them from launch to renewal, ensuring that my cross-functional partners are aware of the client's needs, and communicating each one's roles and ensuring that everything aligns for client success Show less

Relationship Manager, LinkedIn Learning Solutions

• Jan 2016 - Jun 2018

LinkedIn Learning is an online learning platform that helps anyone learn software, design, and business skills to achieve their personal and professional goals.As a Relationship Manager, I work with SMB/Mid-Market and enterprise clients to maintain and grow their Lynda.com subscriptions. In doing so, I help empower corporate clients with a cutting-edge eLearning solution that closes skill gaps and increases employee effectiveness. Our clients tell us that LinkedIn Learning helps them stay ahead of software updates, pick up brand-new skills, switch careers, land promotions, and explore new hobbies. Always keep learning!Responsibilities:-Drive revenue by prospecting and building pipeline while building strong personal relationships with potential and existing clients-Close new business consistently at or above quota level-Develop and execute on a strategic plan for the territory and create reliable forecasts-Work to develop and circulate the set of best practices that will be the foundation of this growing team-Listen to the needs of the market and share with product and marketing teamsProfessional Accomplishments:2017 President's Club Award Recipient117% attainment of 2017 quota106% attainment of 2016 quota Show less

Senior Sales Development Specialist

• Jul 2015 - Jan 2016

As a Senior Sales Development Specialist, I work to leverage best practices across North America and take on outside projects to scale for the North American and global Sales Development team while maintaining carrying a higher quota for marketing qualified leads and revenue. In the position, I have created content for a universal onboarding process for Sales Development to be scaled in all global offices in 2016, as well as oversaw the training of 2 new members of our team, which were able to ramp 30% faster than expected. I have co-lead the Sales Development Alumni Relationship team, organizing multiple panel events with up to 30 attendees and 20 speakers to expose current SDs to potential career paths and foster mentor relationships.154% attainment on lead generation116% on revenue attainment Show less

Sales Development Specialist - Talent Solutions

• Jan 2015 - Jun 2015

The LinkedIn Sales Development team is a pre-sales support team that helps members who are active on the LinkedIn network determine the most effective method for utilizing LinkedIn to find top talent for their open positions, which ranges from free content and webinars to our corporate solutions. 171% of sales qualified leads181.56% of revenue attainment, helping to bring in $573,070.43

Inside Service Sales Representative - Pacific Northwest

• Jul 2013 - Jan 2015

As the ITB market evolves, the Service Sales team is at the forefront of the evolution of services in the industry. At Schneider Electric, we are responsible for not only maintaining our current client base through renewals but expanding Schneider's services to competitors' products to increase our marketshare.On a daily basis, I work with channel partners and endusers to provide domestic and international service quotes, proactively inform about warranty end dates and act as a resource on Schneider policies. Internally, I work with the product team to expand services and the legal department to negotiate terms and conditions and insurance to provide COIs. Once a PO is submitted, I work as well as the order processing and entitlements teams to make sure that billing and services match the customer's order. In addition, every quarter I train the new hire class for the Customer Care Center on how to sell services and utilize the Service Sales team to grow their sales. Show less

Subject Matter Expert / Sales Administration Team Manager

• Jan 2013 - Jul 2013

The Subject Matter Expert is the Schneider America's liaison in the Philippines tasked with several custom projects aimed at ensuring that both the American and Filipino technical support teams are receiving the same level of instruction and are held to the same standards. Following my initial success improving customer satisfaction scores, I organized a sales contest to instruct tech support to seize sales opportunities. From my experience working alongside my Filipino coworkers, I realized that I needed to structure the contest to make use of the cultural mores to maximize results. My ability to understand and market to cultural differences in the Philippines resulted in a Q2 year over year increase of 774% ($163,296.91). Show less

Inside Sales Representative

• Jun 2012 - Jan 2013

The global specialist in energy management, Schneider Electric comprises more than 150,000 employees working in 100+ countries. Schneider Electric has a 177-year legacy of innovation, international scope, and corporate responsibility. The Customer Care Center is the face of Schneider Electric North America, providing solutions for and interacting with customers ranging from home users to IT Managers, partners and distributors.In my position, I provide customers with solutions and work with customers to provide solutions for unstated needs. I was the first in my training class to be promoted to the next level support team after studying diligently to learn about uninterruptible power supply, data center cooling techniques and remote monitoring. Show less