Experience

DocDoc Pte. Ltd.

• Singapore
• Insurance
• 1 - 100 Employee

• Product Manager

  • Jul 2021 - Present

• Product Analyst

  • Jul 2018 - Jul 2021

  DocDoc Pte. Ltd. is healthcare company. Even more specifically, we are focused on transforming healthcare. The company mission is to insert quality measurement into every healthcare interaction, improving the lives of patients and improving healthcare as a field.Responsibilities: Brainstorm and discuss the functions for new websiteCommunicate each divisions needs in the process of creating new websiteCreate a coherence functional specification for internal purposesBridge and maintain good communication between user, product manager, designer, and engineerIn charge of: Outline of functional specification of new productCommunication between designer and engineerDaily iteration of functional specification and design specificationProduct complaints, enhancements, and data model changes Show less

• Consumer Sales Representative

  • Jul 2017 - Jul 2018

  Responsibilities: Maintain relationship with patients and understanding their needsFollow up patient inquiry, find the right and suitable specialist based on the medical condition or procedure desiredHandle patient complaint regarding our service or health providerIn charge of: Help building the presentable product based on the new companionship for business to business mindsetCreate a set of outline for the future product



IKA MAESTRO INDUSTRI, PT

• Indonesia
• Executive Offices
• 1 - 100 Employee

• Executive Assistant

  • May 2015 - Mar 2017

  Ika Maestro Industri is a manufacture that produce floor and wall tiles. Has two factories in Gunung Putri, Bogor and also an office in Pluit. Being an assistant for both financial and technical directors, the scope of the job is quite wide while shifting between office and factory depends on the situation and director's direction. Responsibilies: Collect raw report from purchasing and warehouse regarding existing final goods Process the data and present it to director daily, weekly, and monthly Solve the internal problems between each division Follow up complaints from client and take necessary effort to solve it Analyze the marketing report to see the trend of the ceramic tiles Help expatriate director to communicate with local employee Translate confidential documents from Chinese to English and vice versa Make purchasing, production, and warehouse annual report Check bugs, issues, challenges in production and warehouse database In charge of exported goods: Communicate and take purchase order from foreign customer Plan out the production for exported goods and confirm the production plan with related division(s) Handle the application for export certification on destined country Show less



Blitzindo Utama, PT

• Jakarta, Indonesia

• Interpreter

  • Sep 2014 - Apr 2015

  Blitzindo Utama is a company that helps foreign workers to get their business or working visa in Indonesia. Our customers are mostly from Mainland China and live all around Indonesia. Responsibilities : Maintain great communication with customers Check the expiry date of customers visa and remind customers for visa extension Provide valid data for customer to extend their visa Manage field operatives to process the visa extension and supervise the process Manage the job proportion for each field operatives Keep an update data of all customers and their visas Show less



Xin-Chuan Telcom (信傳電信公司)

• Kaohsiung, taiwan

• Temporary Assistant

  • Aug 2013 - Jul 2014

  Xin-Chuan is a SIM card provider, works with several big cellphone provider companies in Taiwan to provide SIM card for foreign worker. Our customers are from Indonesia, Malaysia, Philippines, and other South East Asia countries. Responsibilites: Check the data provided from field agent and submit the application and data to cellphone provider. Communicate the result with the field agent Communicate with supervisor if there are some problems with the field operative or data given. Show less