Experience

Tewksbury Hospital

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Executive Assistant

  • May 2022 - Present

  Tewksbury, Massachusetts, United States

• Project Coordinator

  • Mar 2021 - Present

  Tewksbury, Massachusetts, United States Compete special projects as assigned by the CEO and COO.

• Patient Complaint Investigator

  • Jun 2013 - Mar 2021

  Tewksbury, Ma As a Patient Complaint Investigator I am responsible for investigating and resolving all patient related complaints or allegations of abuse. I am also responsible for keeping an up to date Complaint Log and file system.



Dairy Queen

• United States
• Food and Beverage Services
• 700 & Above Employee

• Shift Manager

  • Aug 2008 - Jun 2013

  Ipswich, Ma • Establish a working environment that focuses on efficiency and great customer service. • Familiarize new employees with the skills required to produce the best product possible.



Market Basket Supermarket

• Cashier

  • Jun 2007 - 2013

  Rowley, MA • Assist customers with their grocery purchases. • Ensure correct payments for the customer and business owner. • Clarify any questions or concerns posed by customers.



Tewksbury Hospital

• Intern

  • May 2012 - Aug 2012

  365 East Street, Tewksbury MA • Investigated and resolved complaints made by hospital patients. • Assisted in reviewing and editing the hospital’s Department of Medicine Policy Manual. • Produced educational brochures regarding various hospital procedures for the healthcare providers to be used as an accessible informational resource.