Experience

City Colleges of Chicago-Malcolm X College

• United States
• Higher Education
• 100 - 200 Employee

• Adjunct Professor, Reading & Writing

  • Sep 2015 - Present

  ▪ Instruct 20 students for 90 minutes per class twice weekly to accommodate different learning styles by utilizing innovative methodologies, techniques, and delivery methods. ▪ Develop a syllabus and deliver 20+ weekly engaging lesson on English Composition, writing, and literature that meets course objectives and student background/learning styles. ▪ Lead weekly classroom sessions at various times and locations to create an interactive and collaborative learning environment that promotes cohesion, trust, and retention in their studies. ▪ Provide timely feedback on formal and informal assessments via online conferencing, emails, or in-person to highlight responses and allow students to learn and improve concept understanding by 60%. ▪ Utilize rubrics to evaluate 100+ students’ assignments, quizzes, and exams for consistency of assessments and post grades so that students obtain information timely. ▪ Recommend and adopt textbooks/learning materials with engaging topics that develop grammar, vocabulary, contemporary themes, and writing that promote active learning and participation by 45%. ▪ Promote a positive learning-centered environment that blends individual and collaborative teamwork and explores student interests with 80% success in class attendance. ▪ Utilize 8+ varied virtual mediums weekly - zoom, online chatting, video assignments, online whiteboard, smart TV, and apps to facilitate, motivate, and improve students' learning process. ▪ Contribute to maintaining program and college accreditation standards through participation in required activities and review of curricula and practices to comply with standards. ▪ Maintain current knowledge through research and improve teaching techniques by attending 3+ professional workshops and training to provide expertise in English. ▪ Foster professional relationships with students, colleagues, and the community while providing accessible office hours and advising on instructional or program-specific issues. Show less



Olive-Harvey College, One of the City Colleges of Chicago

• Professional English Tutor

  • Aug 2015 - Present

  My role allows me to collaborate with students to strengthen learning needs, providing needed resources for the specific course area. • Organized one-on-one tutoring sessions and created learning timelines to ensure that lessons were delivered with appropriate time management. • Provide tutoring assistance to over 50+ students virtually and in-person five days a week with homework, tests, and classroom tasks in reading, writing, and grammar to improve the average grade by 25%. • Promote tutoring services at over 4+ colleges events held every semester via class visitations, exam prep, job fairs, and student services to provide learning options. • Proofread and edit over 10 essays daily to improve readability and detect errors in students writing. • Give advice to 100+ students twice a year at workshops on effective note-taking, study skills, and test-taking strategies to help achieve greater academic and personal successes. • Supported 5 students with college applications to get awarded a scholarship worth $25k to transfer to a 4-year college. • Tutored 15+ dual credit honor English students to prepare for an Advanced Placement exam, successfully assisting them to achieve an average grade of 85%. • Increased student visitation by 65% by restructuring the writing center with an improved print-rich environment, books, a smart multimedia screen television, and complimentary refreshments. • Received promotion to be an adjunct instructor and boot camp facilitator after one year of employment due to excellence in student success, support, networking, customer service, and leadership. • Awarded "customer service tutor of the month" out of 15 other tutors based on student feedback, proactiveness, the monthly publication of the tutors' newsletter, workshop facilitation, and customer satisfaction. Show less



UIC at Chicago, Center for Literacy

• Greater Chicago Area

• SoS Adult Literacy Tutor

  • Sep 2014 - Dec 2015

  I coordinated efforts with rules and procedures to conduct an operational file audit on the Home Visit Programs. Given the "Outstanding Tutor Award" by the University of Illinois, Chicago (UIC) Center for Literacy (April 18, 2015.) • Worked with teachers to design over 20 lesson plans in accordance with curriculums. • Assessed reading comprehension, writing, and vocabulary of over 20+ students weekly. • Conducted tutorial services for 30+ students to provide academic support in GED exams • Assigned homework to increase spelling, vocabulary and reading abilities. • Kept detailed records of 30+ student progress and attendance. • Conducted diagnostic tests on more than 20 potential adult learners to identify their strengths and weaknesses in various subject areas. • Developed, administered, and corrected tests and quizzes promptly. • Used open dialogue with adult learners and collaborative learning strategies to promote student learning in the classroom. • Helped more than 30 adult students—either one at a time or in small groups—master GED assignments and improve their English course performance by 60%. Show less



St Luke MBC

• Greater Chicago Area

• Editor-in-Chief & Writer

  • 2012 - Dec 2015

  • Prepared, rewrote and edited over 50+ articles to improve readability and impact for readers. • Determined readiness of written pieces, made changes and approved final versions for publication • Built productive relationships with writers, designers and other professionals • Managed team of five personnel to deliver consistent, accurate, engaging and religious content • Delegated and tracked each staff member's assignments and deadlines. • Provided concise and constructive editorial feedback to writers to improve article and story writing. Show less



Resource Center for Autism and Developmental Delays (RCADD)

• Greater Chicago Area

• Front Office Administrator

  • Oct 2014 - Dec 2014

  • Created and maintained over 15 office forms and procedures to assist with daily admin tasks. • Organized over 150+ file audit on Home Visit Programs in compliance with policies. • Greeted 20+ incoming customers and answered 25+ incoming calls each day • Reconciled successfully over 4 years of school visits records with state designated data. • Created and maintained over 15 office forms and procedures to assist with daily admin tasks. • Organized over 150+ file audit on Home Visit Programs in compliance with policies. • Greeted 20+ incoming customers and answered 25+ incoming calls each day • Reconciled successfully over 4 years of school visits records with state designated data.



DEPARTMENT FOR BUSINESS INNOVATIONS & SKILLS

• London, England, United Kingdom

• Policy Advisor & Manager

  • Jan 2008 - Jun 2011

  34 research companies' everyday business interactions and performance were managed with effective problem-solving, analytical, and communication skills. Nominated for the annual Queens Honors and Queens Garden Party events for reaching yearly accomplishments on drafted citations in the research community. • Managed and grew a £25 million fund to turn research ideas into 150 new businesses worth over £90 million and companies that brought in over £100 million a year in income. • Responsible for creating a financial business strategy to ensure the £500 million+ budget was used effectively to achieve the Government's objectives. • Oversaw the business plan and ensured the key accomplishments were realized, such as modernizing research facilities across UK Higher Education Institutions and increasing institutions' commercial income between 2001 and 2009. • Designed a new poll to gather data in a previously untapped area: the economic impact of government research organizations. • Conducted in-depth analysis and collaborated with the organizations supplying the data to get their engagement/support. • Collated five years of survey findings to negotiate with the Treasury Department on funding for Science to demonstrate the financial benefits of public sector research. • Increased the Click Through Rate (CTR) by 25% by revising the webpage of the research department to make it more relevant and exciting based on industry best practices, updated data information, and feedback on the evaluation forms. • Supervised task and training allocation to service delivery while managing 3 employees. • Collaborated with project directors and stakeholders on research reports and outcomes. • Awarded customer service award for 100% collaboration in partners management and leadership Show less



Hestia Charity

• United Kingdom
• Non-profit Organizations
• 300 - 400 Employee

• Project Support Officer - Mental Health

  • Mar 2006 - Aug 2008

  • Helped 50+ participants to extend their social networks and friendships through a range of internal and external opportunities. • Worked with service users to solve problems with their abilities. • Ensured that the organization’s strategies are met and policies, procedures and values are adhered to in all matters of service delivery. • Maintained accurate service users’ records and all other records relating to the upkeep and maintenance of the Project, including service user’s wellbeing records, appointments diary and building health and safety checks. • Supported users to maximize independence by motivating and supporting towards their goals. • Advocated for basic awareness of health and safety issues for service users. Show less



DEPARTMENT OF EDUCATION & SKILLS

• London, England, United Kingdom

• HR & Program Management Coordinator

  • Jun 2003 - Jan 2008

  Assisted the DfES Graduate Fast Stream Program and oversaw the Apprenticeships, Summer Internships, and Work Experience Programs across four sites while working cooperatively as a member of the HR team of the Corporate Services Senior Leadership Team. • Supervised a team of 3 human resources officers. • Enhanced initiatives, coordinating various aspects of public/business relations, operations management, employee relations, hiring/recruiting events, employee development, equal employment opportunity, and labor relations. • Supervised and oversaw the program's recurring 90 student internships, ensuring adherence to rules and regulations. • Built efficient communication channels and manage inter-departmental communications, maintained a cooperative relationship with HR managers, educational institutions, and network providers. • Oversaw recruitment, training, orientation programs, and training for 10 apprenticeship Students. • Supported the team leader in relocating approximately 200 colleagues to a new office by managing complex logistics. • Achieved a consistent 100% financial reconciliation of $1.2m budget accuracy via planning, profiling, monitoring, and reviewing spending to ensure it is within budget and value for money. • Directed all aspects of the mid-year and year-end performance evaluation processes of 200 colleagues generating 95% completion and 97%reviews. • Supported 2 Intern students to obtain full employment within the department • Organized quarterly field trips and employers’ presentations for 20+ students • Arranged PPM support meetings and worked collaboratively across linked programs. Show less



Personel Tutors

• London, United Kingdom

• Private Tutor

  • Aug 2003 - Oct 2006

  • Provided tutor support to children and adults thrice-weekly class of 5 international college students for 3 hours each in the beginning, advanced and conversational English skills. • Improved the communication skills of ESL students by providing one-on-one conversation practice with conversational prompts. • Increased students’ listening and speaking abilities by training them for five consecutive months with a systematic progression of course materials. • Introduced English learning to students of diverse age, background, and culture. • Organized individual lessons for students based on areas of interest; integrated new vocabulary into the daily conversation using multimedia sources of information. • Improved test scores by 50% on average at all academic levels after 3 months of private instruction. Show less



Department of Work and Pension

• Job Center PLus, London,

• Employment Adviser & Customer Service Manager

  • Jun 2000 - Jun 2003

  London, UK • Interviewed 200 + jobseekers at mid-stage of unemployment for job readiness suitability. • Networked with training providers at job fairs, diversity events, and workshops to build good relationships and communication. • Work closely with all recruiters and HR partners to ensure job seekers meet the needs/requirements of each business group. • Directed employment process to support 150+ job seekers to find employment and training opportunities. • Supervised and evaluated the performance and training development of 8 Administrative Assistants. • Managed data of over 400+ clients and completed monthly and annual assessments for training opportunities. • Identified and utilized a variety of customer service skills to improve daily submissions and job entry targets by 85% • Awarded “Employee of the Month” for 100% Customer Service satisfaction in management and leadership performance • Managed and trained a team of 3 customer service officers to ensure best practices and delivery of excellent customer service to clients. Show less



Department of Work and Pensions

• London, United Kingdom

• Employment Specialist & Finance Officer

  • Sep 1999 - May 2000

  • Interviewed 40+ jobseekers at mid-stage of unemployment for job readiness suitability. • Networked with 30+training providers at job fairs, and diversity events to build relationships and communication. • Work closely with all recruiters and HR partners to ensure job seekers meet the needs/requirements of each business group. • Directed employment process to support 50+ job seekers to find employment and training opportunities. • Supervised employment benefits to jobseekers on a weekly basis. • Managed data of over 150+ clients and completed monthly assessments for training opportunities. • Identified and utilized a variety of customer service skills to improve daily submissions and job entry targets by 55% Show less



Latome Cleaning Services

• Lagos, Nigeria

• Executive Director of Operations

  • Nov 1993 - Aug 1999

  • Supervised daily activities of 15 cleaning staff, posted work schedules, and prepared staff reports. • Managed five company programs and projects, totaling over $ 500k in local and state funds. • Initiated daily in-person and online touch-base meetings to discuss the day's priorities, clarify assignments and resolve open issues. • Accurately prepared, billed, and monitored invoices for 30 customers with zero complaints or issues reported. • Maintained client relationships with over 30+ external vendors, suppliers, and other stakeholders. • Hired temporary cleaning staff for busy seasons to maintain cleaning standards. • Monitored inventory of available cleaning supplies and ordered replacements as needed. • Maintained all available cleaning equipment and arranged for repairs when necessary. • Ensured OSHA quality control standards for cleaning were upheld. Show less



University of Jos

• Higher Education
• 700 & Above Employee

• Adjunct Lecturer - English

  • Oct 1992 - Oct 1993

  • Use a pre-approved syllabus for the core curriculum to assign and grade student work, including written assignments and tests. • Produce, evaluate, and comment on student assignments • Create, deliver, and assess in-person literature and writing training. • Participate in frequent meetings and contributions as a member of the English Communication team. • Assess the general level of student achievement in the course. • Develop and mark exams; grade homework, tests, daily assignments, and other assignments as prescribed. Show less