Experience

Royal Neighbors of America

• United States
• Insurance
• 100 - 200 Employee

• Sr, Business Analyst

  • Aug 2022 - Present

  - Working with all Business areas reviewing current processes for changes and identifying business needs to define in project scope - Consulting with PM, QA, developers and vendors on project deliverables. (Charter, Scope, BRD, Alternatives Analysis, Process Maps, SDD, QA test plans, UAT plans, Release Readiness) -Providing experience in Agile methods as catalyst for change to speed up projects to customer value. -Proving mentorship to new business analysts. - Working with all Business areas reviewing current processes for changes and identifying business needs to define in project scope - Consulting with PM, QA, developers and vendors on project deliverables. (Charter, Scope, BRD, Alternatives Analysis, Process Maps, SDD, QA test plans, UAT plans, Release Readiness) -Providing experience in Agile methods as catalyst for change to speed up projects to customer value. -Proving mentorship to new business analysts.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Business Initiatives Consultant

  • Mar 2021 - Aug 2022

  Performed Business Analysis functions for a Java/Pega/UI scrum team working on special project. - Groomed backlog of user stories, including detailed acceptance criteria, strong summary statements, mock-ups and other illustrative or reference attachments in Jira and confluence - Elicited requirements from stakeholders to complete grooming, based on priority of story map - Refined user stories with team, determining effort and size breakdowns in prep for sprints - Performed BA acceptance of user stories during sprint, testing output - Drafted of Test scripts - Performed UAT validation through ALM Quality Center - Performed DEMOs of completed user stories to stakeholders - Maintained reference documents used by developers and other BAs - Supported Product Owner in implementing overall plan based on priorities Show less



John Deere Financial Services Inc

• 1 - 100 Employee

• IT Business Analyst/Product Owner/Scrum Master

  • Jan 2013 - Jan 2020

  - Performed Business Analysis functions as IT Product Owner for technically diverse team (mainframe, accounting and finance systems, both vendor and proprietary)- Performed Scrum Master role concurrently with IT Product Owner role final 2 years of tenure - Lead/facilitated PSI/Sprint planning sessions, daily stand-ups, refinement sessions and retrospectives- Organized and facilitated project planning sessions that provided for coordination of efforts and timelines between teams and the drafting of features and user stories- Prioritized ad-hoc requests and addressed impediments around sprint commitments already made, protecting team members from distractions and helping them make commitments- Lead user acceptance testing (UAT) planning for project initiatives supported by the team- Utilized agile planning software (Rally) to document/track team work, team backlog, dependencies and progress metrics Show less

• IT Business Analyst

  • Sep 2003 - Feb 2013

  - Performed business analysis functions used in the Software Development Life Cycle (SDLC), including agile, waterfall and iterative - Served as liaison between IT and business; verified final products with testers and Process Pros - Elicited/documented/facilitated drafting of use cases/requirements used in business sign-off, development, testing and training small to very complex projects - Provided mentoring and advisory role to new Business Analyst team members - Lead departmental process improvement projects and served as Project Manager for small to medium projects Show less

• Business Project Analyst

  • Aug 2001 - Sep 2003

  - Supported business unit on software issues and reporting needs- Elicited and documented requirements for department initiatives and projects- Worked with designated IT staff to deliver requirements requested - Unit tested software upgrades- Researched and resolved vendor software issues- Drafted process procedures/ manuals/work-arounds for department- Data - mined through Microsoft Access by linking ODBC tables- Trained staff on changes



Brenton Bank

• Software Systems Support Manager

  • Mar 1999 - May 2001

  - Acted as liaison between the Loan Development Center (LDC) and technology groups (Technology Planning and Support (TPS) and Alltel) on projects aimed at improving departmental efficiency- Proposed/implemented technical and non-technical solutions to problems and needs resulting from the centralization of commercial and consumer loan functions- Identified substantive issues with commercial documentation and technical issues with delivery systems, devising interim work around solutions locally and lobbying for corrective action to vender- Collaborated with Brenton technology group on software performance issues resulting in correction of delivery system problems and software responsiveness- Designed and implemented financial statement tracking and letter request procedures- Trained users and contractors on Imaging System- Provided resource for LDC process improvement development- Advised LDC on complex loan documentation matters- Loaded software updates on client workstations Show less

• Commercial Credit Support Manager

  • Jan 1998 - Mar 1999

  - Centralized Commercial/Business Loan Documentation Department during tenure- Managed and supervised staff of seven commercial loan documentation associates and clerical assistants including interviewing, hiring, training and counseling- Implemented Commercial and Consumer document imaging work flow processes, including pre-imaging preparation, post imaging review and archiving procedures with vendor purchased software.- Expanded tracking software to include sales call tracking and financial analysis Show less

• Loan Review Analyst

  • Aug 1995 - Jan 1998

  - Achieved high level of credibility in documentation monitoring - Conducted commercial loan documentation reviews to include absolute correctness and adequate collateral- Established standards and rigid requirements to minimize exceptions at the branch level. - Designed procedural review of credits >$25,000.- Trained Loan Associates and updated Commercial lenders of documentation issues- Successfully interacted with representative legal counsel on documentation issues - Implemented and configured vendor purchased tracking software for exceptions tracking and management reports Show less



BANK - Do More

• United States
• Banking
• 1 - 100 Employee

• Credit Administration Officer

  • Dec 1992 - Jun 1995

  - Directed staff of five who provided support to residential real estate, commercial, agricultural and consumer loan departments. Performed supervisory duties including interviewing, hiring, training and evaluations. - Performed Loan Review and Credit Analyst functions- Prepared/presented oral and written results as quarterly review of classified credits to CEO, Senior Management and Lending Officers. Served on Loan Loss Committee.- Directed Loan Review/Credit Analysis Internship Program; selected, trained and evaluated students from the University of Iowa’s MBA program. Show less

• Credit Analyst/Loan Review Officer

  • Jun 1984 - Dec 1992

  - Co-developed Loan Review Department - Constructed business adaptable spreadsheets to suite analytical needs- Analyzed financials of existing and prospective business- Classified credit concentrations pursuant to FDIC Guidelines- Identified, assessed and implemented financial strategies for problem commercial credits.- Prepared/presented oral and written results as quarterly review of classified credits to CEO, Senior Management

• Bank Teller

  • Oct 1983 - Jun 1984