Margaret Miller

Vice President Human Resources at Fulfillment.com
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Contact Information
us****@****om
(386) 825-5501
Location
Bluffton, South Carolina, United States, US

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Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Vice President Human Resources
      • Mar 2021 - Present

      Savannah, Georgia Developing the human resources strategic function for 5 business units consisting of a team of 100+ employees for a warehouse, fulfillment, and distribution company specializing in the e-commerce industry. • Strategic partner in assisting the company meet its strategic goals for growth, increased productivity, and profit; determining if/how to increase/reduce staff, the reorganization of departments and reporting structures, transitioning separate business units to become one corporate… Show more Developing the human resources strategic function for 5 business units consisting of a team of 100+ employees for a warehouse, fulfillment, and distribution company specializing in the e-commerce industry. • Strategic partner in assisting the company meet its strategic goals for growth, increased productivity, and profit; determining if/how to increase/reduce staff, the reorganization of departments and reporting structures, transitioning separate business units to become one corporate division • Advise and administer local and corporate HR policies, procedures, benefit programs, and employee conduct pertaining to employee relations to ensure consistent and fair treatment of all employees • Developed updated company functioning policies and procedures including new employee handbook, new performance review process, updated job descriptions, developing talent management strategies • Start to finish recruiting for open or new positions. This includes warehouse employees up to and including executive-level positions. • Developing company employee recognition plan and award programs • Advice and coach managers on employee issues/problems, discipline and performance improvement Investigated and evaluated employee and management issues and grievances, including disciplinary issues and performance improvement plans. • Investigate and evaluate employee and management issues and grievances, including disciplinary issues and performance improvement plans. • Successfully navigate company through Unemployment hearings, EEOC issues, OSHA investigations • Administer and track all Leaves of Absences, including FMLA, Short Term and Long Term Disability and Worker’s Compensation Claims. • Administer all employee benefits. This includes working with the insurance broker and specific vendors Show less

    • United States
    • Plastics Manufacturing
    • 1 - 100 Employee
    • Human Resources Manager
      • Aug 2012 - Dec 2020

      Raleigh-Durham, North Carolina Area (working remotely from Bluffton SC) • Managing the human resources functions of a manufacturing company, consisting of a team of 130+ employees, and 3 separate facilities • Advising and administering federal, state and local HR policies and procedures • Successfully facilitated the implementation of a new HRIS; this included the implementation of 3 separate programs, at the same time, a payroll processing system, a time and labor tracking system and a human resources online and employee self-service portal… Show more • Managing the human resources functions of a manufacturing company, consisting of a team of 130+ employees, and 3 separate facilities • Advising and administering federal, state and local HR policies and procedures • Successfully facilitated the implementation of a new HRIS; this included the implementation of 3 separate programs, at the same time, a payroll processing system, a time and labor tracking system and a human resources online and employee self-service portal system. • Recruiting for any open and newly developed positions. This includes start to finish recruitment, screening, interviewing, job offer and on-boarding of new employees. Decreased company turnover rate from 12% to 4%. • Advising and coaching managers on employee issues/problems, discipline and performance improvement • Investigating and evaluating employee relations issues • Processing all Payroll and completing the financial reports associated with Payroll • Administering all benefits. Enrolling new employees, administering the Open Enrollment Process, administering and tracking FMLA and Short Term Disability leaves • Created all job descriptions • Created new company wide compensation plan • Conduct various company wide training; Sexual Harassment Training, New Hire Safety Orientations, Workplace Violence training • Took on the responsibility of the company Safety Coordinator. Updated, wrote and trained all employees on the company’s Safety Manual, the Hazard Communication Program, Confined Space Permit Program, Global Harmonizing System. Ensured the companies continued compliance of OSHA regulations and requirements. • Responsible for Accounts Payable processes, assisting the President with various other accounting duties as required • Maintaining the highest level of integrity and confidentiality Show less

    • Human Resources Manager
      • Apr 2008 - Oct 2011

      Greater Detroit Area • Managing all of the human resources functions for 2 business units, consisting of a team of 200+ employees for a chemical manufacturing and distribution company • Strategic partner in assisting the company meet its strategic goals for growth, increased productivity, and profit; determining if/how to increase/reduce staff, the reorganization of departments and reporting structures, transitioning separate business units to become one corporate division • Advising and administering local… Show more • Managing all of the human resources functions for 2 business units, consisting of a team of 200+ employees for a chemical manufacturing and distribution company • Strategic partner in assisting the company meet its strategic goals for growth, increased productivity, and profit; determining if/how to increase/reduce staff, the reorganization of departments and reporting structures, transitioning separate business units to become one corporate division • Advising and administering local and corporate HR policies, procedures, benefit programs, and employee conduct pertaining to employee relations to ensure consistent and fair treatment of all employees • Recruiting for any open or newly developed positions. This would include start to finish recruitment process from placing hiring ads, resume screening and reviews through the interview process with department managers to the job offer and then orientation and on-boarding of new employee. • Investigating and evaluating employee and management issues and grievances, including disciplinary issues and performance improvement plans. • Administering and tracking all Leaves of Absences, including FMLA, Short Term and Long Term Disability and Worker’s Compensation Claims. • Preparing documentation and representing the company at Unemployment hearings, and any other legal proceedings involving associate issues. • Conducted various company-wide training; annual Sexual Harassment and Workplace Violence, Maintaining a Drug Free Workplace, also training sessions focusing on other subjects: Creating a teamwork environment, dispute resolution etc… • Point of contact for Open Enrollment and all Benefit information. Was the contact person for any issues, problems or concerns for benefit and compensation programs. • Directed company recognition and reward programs and social events; planned and organized holiday parties and other events, including Safety Awards and lunches, Anniversary recognitions, performance recognitions. Show less

    • United States
    • Retail
    • 1 - 100 Employee
    • Human Resources Manager
      • Oct 2001 - Apr 2008

      Greater Detroit Area  Managing the human resources activities for a team of 150+ associates for a “Big Box” retailer with annual sales exceeding $30 million  Implementing and ensuring the consistency of all company benefits, policies and procedures  Investigating and evaluating associate and management issues and grievances  Recruiting, screening and interviewing potential associates and salaried managers  Facilitating all new hire orientation and systems training for salaried and hourly… Show more  Managing the human resources activities for a team of 150+ associates for a “Big Box” retailer with annual sales exceeding $30 million  Implementing and ensuring the consistency of all company benefits, policies and procedures  Investigating and evaluating associate and management issues and grievances  Recruiting, screening and interviewing potential associates and salaried managers  Facilitating all new hire orientation and systems training for salaried and hourly associates through an online performance training program as well as classroom sessions  Administering all leaves of absences including, Short Term Disability, Workers Compensation, and FMLA  Completing Management Talent reviews for salaried managers  Facilitating associate and salaried manager evaluations and performance improvement plans  Managing all payroll entries and payroll issues for hourly and commission associates, timekeeping, pay problems etc.  Completing reports as necessary i.e. Monthly Turnover Reports, Weekly Recruiting Reports, and Affirmative Action Plans etc.  Maintaining the highest standards of confidentiality and integrity  Sent to different stores to set up and train new HR Managers  Act as a point of contact for Corporate and Dept. of Labor Compliance Audits Show less

Education

  • Southern Illinois University, Carbondale
    Bachelor of Science (B.S.), Exercise Science and Physiology

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