Margaret Kiddie

PMO & Governance Manager at Artemis Investment Management
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Location
Edinburgh, Scotland, United Kingdom, UK

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Experience

    • United Kingdom
    • Investment Management
    • 100 - 200 Employee
    • PMO & Governance Manager
      • Mar 2022 - Present

    • Senior Risk & Compliance Operations Analyst
      • Feb 2021 - Feb 2022

    • United Kingdom
    • Investment Management
    • 1 - 100 Employee
    • Central Operations Technical Manager
      • Aug 2019 - Feb 2021

    • Global Supplier Management
      • Feb 2018 - Jul 2019

      Secondment role; Governance and supplier oversight of TPA supplier services, involving complex operating models. Involvement in RFI's, coordination of Legalvand service level agreements, fee negotiations, service oversight and MI frameworks. Breach reporting, issues tracking and remedial implementation.

    • Compliance Project Manager
      • Apr 2013 - Mar 2018

      Oversight of regulatory process enhancements, with lead role in the global implementation of automated systems for Major Shareholding and regulatory filing attestations, acting as the key interface with the various business areas and external vendors for the design of customised solutions, user acceptance testing and detailed operating model documentation and controls. Key participant in associated project steering committees, involving regular and positive senior stakeholder engagement and effective project criteria assessment and MI. Show less

    • Russian Federation
    • Business Consulting and Services
    • 1 - 100 Employee
    • Operations Manager - Trustee & Depositary Services
      • Nov 2010 - Apr 2013

      Responsible to the Director of Finance & Administration for the management of operational activities (Trustee and Depositary services). Key tasks involve monitoring of ongoing performance (SLA) levels and validation against agreed key performance indicators to ensure service standards are maintained and improved. Proactively analyse trends in errors and issues to identify opportunities for process improvement. Project management involving oversight of risks, issues, dependencies, actions, budget tracking, change control and regular reporting. Show less

    • Hungary
    • 1 - 100 Employee
    • Investment Operations Project Manager
      • Sep 2005 - Jan 2009

      Key member of the global business management team, with responsibility to plan, direct, and coordinate large scale, moderately complex projects. Served as the primary interface to internal project and technology teams and outside vendors to ensure completion of set goals and objectives within established time frames and budgets. Change management and integration of teams and processes through business analysis and risk assessments. Key member of the global business management team, with responsibility to plan, direct, and coordinate large scale, moderately complex projects. Served as the primary interface to internal project and technology teams and outside vendors to ensure completion of set goals and objectives within established time frames and budgets. Change management and integration of teams and processes through business analysis and risk assessments.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Vice President Operations
      • Jan 1997 - Jan 2005

      Responsible to the Operations Director for the global processes and strategic planning of operations supporting $10 billion assets under management. Oversight for portfolio data processing, cash NAV's and the operational coordination of client account openings and transitions. Relationship management lead for global custodian and related performance reviews. Regularly participated in strategic planning meetings to develop, maintain and enhance BlackRock’s global operating model.

    • Operations/Project Manager
      • Jan 2000 - Mar 2002

      Management of service provider relationships, negotiating improved service and defining key enhancements for both internal and external accounting systems:*Integration of key processes on to BlackRock’s own proprietary system. *Implementation of SWIFT messages to and from custodian banks, automating trade confirmations representing volumes up to 3,000 per month.*Assisted in the implementation of a trade auto-matching tool and successfully mapped out the design requirements for an automated client-reporting package.* Developed an internal New Account process, utilised by all areas within the business, to monitor the integration of new client portfolios. Show less

Education

  • Montclair State University (NJ)
    BA, Business
    1988 - 1993
  • Montclair State University
    Bachelor of Science (B.S.)
    1988 - 1993

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