Experience

Wakefield Memorial High School

• United States
• 1 - 100 Employee

• School Counselor

  • Jul 2019 - Present

• Varsity Gymnastics Coach

  • Nov 2017 - Present

  --Plan practices for junior varsity and varsity level gymnastics that prepare athletes for successful competition under Massachusetts Interscholastic Athletic Association rules and regulations--Set fundraising goals with the team and plan events to reach those goals--Mentor student-athletes as they grow into student-leaders inside and outside the sport



Jordan's Furniture

• United States
• Furniture and Home Furnishings Manufacturing
• 400 - 500 Employee

• Guest Services Team Lead

  • Mar 2018 - Present

  --Collaborate with a team of guest services managers, other in-store department managers, and upper management to create a positive work environment and guest experience--Train and coach employees to meet company standards and to exceed guest expectations--Manage inventory and place product orders using appropriate accounting procedures--Create employee role assignments and rotations that include scheduled breaks and best facilitate daily guest, employee, and store needs--Balance daily cash revenue and monitor and report daily sales and grosses--Respond to guest emergencies, injuries, or unpleasant experiences with a clear plan for meeting guest needs

• Guest Services Representative

  • Nov 2010 - Mar 2018

  --Multi-tasked in order to consistently meet guests’ needs and expectations--Maintained order and inventory in the stockrooms to ensure proper rotation of products--Communicated with customers professionally and positively to solve problems--Cooperated with a team of employees, flexibly sharing responsibilities and rolesDates of EmploymentGuest Services Representative / Reading, MA: November 2010-October 2012Enchanted Village Team Lead / Avon, MA: October 2015-January 2016Guest Services Representative / Reading, MA: January 2016-June 2016; November 2017-March 2018



YMCA of Metro North

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Gymnastics Coach

  • Jul 2015 - Present

  --Coach competitive gymnastics teams --Supervise class programming on weekends so as to ensure high-quality coaching and attendance --Teach developmentally appropriate beginner, intermediate, and advanced gymnastics classes for children ages 2-14 --Teach youth enrichment classes, including reading, Spanish, sports, and art classes, for children ages 2-5 --Coach competitive gymnastics teams --Supervise class programming on weekends so as to ensure high-quality coaching and attendance --Teach developmentally appropriate beginner, intermediate, and advanced gymnastics classes for children ages 2-14 --Teach youth enrichment classes, including reading, Spanish, sports, and art classes, for children ages 2-5



Tufts University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Admissions Assistant

  • Jul 2015 - Aug 2017

  --Supported academic departments with master's degree programs in the Graduate School of Arts and Sciences by organizing completed applications, processing admissions decisions and scholarship awards, preparing letters for efficient delivery to all applicants, and collecting data for faculty members --Served as the first point of contact for prospective graduate students with questions about programs and application or admissions procedures --Assisted the Director of Graduate Admissions with recruitment strategies and events --Managed international applicants' TOEFL score requirements and exemptions --Promoted and maintained university partnerships, including one with City Year



Boston College

• United Kingdom
• Education Administration Programs
• 100 - 200 Employee

• Resident Assistant

  • Aug 2013 - May 2015

  --Supported and served as a resource for first-year students, specifically 30 female students, in a residence hall community--Planned, implemented, and evaluated programs that fostered intellectual, social, and spiritual growth--Mediated conflicts and managed crises in the residence hall to maintain a safe environment for residents--Worked together with a team of resident assistants to enforce university policies in the residence hall

• Staff Assistant in the Office of First Year Experience

  • May 2012 - May 2015

  --Prepared, promoted, and led office programs (i.e. student and parent orientation, retreats, and service projects)--Interacted with students and parents over the phone, via email, and in-person in order to answer questions and connect them with members of the full-time staff

• Prep Crew Coordinator

  • May 2014 - Aug 2014

  --Managed and motivated a team of 15 student employees in order to prepare thousands of on-campus guest rooms each week and to consistently meet deadlines within tight time frames--Collaborated with housing, camps, and conferences coordinators to ensure all rooms were ready for guests--Organized and inventoried stock in order to maximize efficiency and better facilitate the team’s daily tasks--Coordinated pick-up and delivery of linens with an external company, Royal Hospitality Services--Created a detailed training manual to ensure smooth transitions for future Prep Crew coordinators

• Instructional Design and eTeaching Services Staff Assistant

  • Oct 2011 - May 2013

  --Reserved computer technology classrooms using Microsoft Outlook to coordinate faculty schedules--Interacted with professors in order to ensure they understood how to use the classroom technology--Assisted full-time staff on projects such as digitizing, transcribing, filing, and monitoring lecture capture tools