Experience

YapBuzz

• United States
• Software Development
• 1 - 100 Employee

• Business Development Manager

  • Jul 2017 - Present

  -Working with several companies to grow their business digitally. -handling multiple clients from various part of the world. -Working with several companies to grow their business digitally. -handling multiple clients from various part of the world.



Famous Footwear

• Retail
• 700 & Above Employee

• General Manager

  • Feb 2015 - Oct 2016

  - Worked closely with the district manager to formulate and build the store brand. - Addressed customer inquiries and resolved complaints.- Opened a new store location and assisted in recruiting and training new staff.- Determined staff promotions and demotions, and terminated employees when necessary.- Completed weekly schedules according to payroll policies.- Trained all new managers on store procedures and policies.- Addressed and corrected sales staff communication issues in a tactful and effective manner. Show less

• Assistant to Associate Manager

  • Jun 2012 - Feb 2015

  - Contributed to merchandising ideas at team sale meetings.- Stocked and restocked inventory when shipments were received.- Reorganized the sales floor to meet company demands.- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.- Fulfilled customer shipping needs using FEDEX and USPS methods.- Trained staff to deliver outstanding customer service.



Athena eSolutions

• IT Services and IT Consulting
• 1 - 100 Employee

• Marketing Manager

  • Aug 2010 - May 2012

  - Attended client meetings. - Managed proposal packages for clients. - Attended client meetings. - Managed proposal packages for clients.



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Specialist

  • Jul 2006 - Aug 2010

  - Helped clients make decisions with their home needs - Provided customers with a great customer experience - Worked with vendors, ordering the store's merchandise and receiving credits. - Setting up customer's delivery and following up with delivery team. - Inventorying and receiving of store merchandise. - Responsible for customer's special orders, helping throughout the store, working special equipment and helping with the registers when needed. - Helped clients make decisions with their home needs - Provided customers with a great customer experience - Worked with vendors, ordering the store's merchandise and receiving credits. - Setting up customer's delivery and following up with delivery team. - Inventorying and receiving of store merchandise. - Responsible for customer's special orders, helping throughout the store, working special equipment and helping with the registers when needed.