Margaret Cann
Communications Program Manager at Vitalyst- Claim this Profile
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English Native or bilingual proficiency
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French Elementary proficiency
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Bio
Lauren Wicks
I worked under Margaret when I was involved with rewriting and upgrading our training materials to a modular format. I was already involved with the project when she was promoted to a position that oversaw my work. Throughout the time we worked together I was impressed with her organizational skills, her ability to communicate clearly, and her effectiveness at keeping me informed of what I needed to know despite the fact that we worked out of different cities. I was also impressed with Margaret's ability to handle what I knew to be a very large workload and frequently changing demands with grace and professionalism. I am now retired from Vitalyst but do miss my time working with her.
Christine Herpel
I had the pleasure of working with Margaret for close to 2 years at Vitalyst. I was fortunate enough to attend her class on SharePoint. Margaret is an engaging, skilled trainer and her instruction provided me with foundation needed to succeed leveraging SharePoint. As a co-worker, she's second to none, always willing to step up and provide support on a project. Margaret is smart, productive and a positive influence on the team.
Lauren Wicks
I worked under Margaret when I was involved with rewriting and upgrading our training materials to a modular format. I was already involved with the project when she was promoted to a position that oversaw my work. Throughout the time we worked together I was impressed with her organizational skills, her ability to communicate clearly, and her effectiveness at keeping me informed of what I needed to know despite the fact that we worked out of different cities. I was also impressed with Margaret's ability to handle what I knew to be a very large workload and frequently changing demands with grace and professionalism. I am now retired from Vitalyst but do miss my time working with her.
Christine Herpel
I had the pleasure of working with Margaret for close to 2 years at Vitalyst. I was fortunate enough to attend her class on SharePoint. Margaret is an engaging, skilled trainer and her instruction provided me with foundation needed to succeed leveraging SharePoint. As a co-worker, she's second to none, always willing to step up and provide support on a project. Margaret is smart, productive and a positive influence on the team.
Lauren Wicks
I worked under Margaret when I was involved with rewriting and upgrading our training materials to a modular format. I was already involved with the project when she was promoted to a position that oversaw my work. Throughout the time we worked together I was impressed with her organizational skills, her ability to communicate clearly, and her effectiveness at keeping me informed of what I needed to know despite the fact that we worked out of different cities. I was also impressed with Margaret's ability to handle what I knew to be a very large workload and frequently changing demands with grace and professionalism. I am now retired from Vitalyst but do miss my time working with her.
Christine Herpel
I had the pleasure of working with Margaret for close to 2 years at Vitalyst. I was fortunate enough to attend her class on SharePoint. Margaret is an engaging, skilled trainer and her instruction provided me with foundation needed to succeed leveraging SharePoint. As a co-worker, she's second to none, always willing to step up and provide support on a project. Margaret is smart, productive and a positive influence on the team.
Lauren Wicks
I worked under Margaret when I was involved with rewriting and upgrading our training materials to a modular format. I was already involved with the project when she was promoted to a position that oversaw my work. Throughout the time we worked together I was impressed with her organizational skills, her ability to communicate clearly, and her effectiveness at keeping me informed of what I needed to know despite the fact that we worked out of different cities. I was also impressed with Margaret's ability to handle what I knew to be a very large workload and frequently changing demands with grace and professionalism. I am now retired from Vitalyst but do miss my time working with her.
Christine Herpel
I had the pleasure of working with Margaret for close to 2 years at Vitalyst. I was fortunate enough to attend her class on SharePoint. Margaret is an engaging, skilled trainer and her instruction provided me with foundation needed to succeed leveraging SharePoint. As a co-worker, she's second to none, always willing to step up and provide support on a project. Margaret is smart, productive and a positive influence on the team.
Experience
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Vitalyst
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Communications Program Manager
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Jul 2020 - Present
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Technical Leader of Content/Content Manager
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Nov 2018 - Oct 2020
-Review and revise learning and reference materials, from learning materials in Microsoft Word and PowerPoint, to Application Guides in Adobe InDesign and Microsoft Publisher, and videos in Camtasia-Research and create classes, guides, and other documentation on a variety of applications and operating systems including mobile devices, with a focus on Microsoft products-Manage an expansive Modular Content project designed for long term efficient creation and design of class materials, videos and reference guides and easy maintenance as application features change or are added or removed, starting with creating an index of all major features in the following Microsoft applications, in Desktop, Web and Mobile Versions(where available) of Teams, SharePoint, OneDrive for Business, Windows, Outlook, Excel, Word, OneNote, PowerPoint, Access, and Dynamics CRM at curriculum levels ranging from 100 (Beginning/First Week with Application) to 500 (Administrative tasks)-Provide training recommendations in reports as a part of our Change Enablement team when providing reports to clients who go through our Prosci-based Change Enablement Workshops-Provide guidance to Subject Matter Experts and Trainers as questions about content development projects and training delivery questions arise. Show less
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Productivity Consultant and Trainer
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Feb 2012 - Oct 2018
-Delivered training both via the web and on location-Specialized in creating and managing software documentation-Managed a team while their Team Leader was on vacation-Managed content development projects with results in various formats-Delivered How-To assistance in Microsoft Office programs, Windows OS and other software-Troubleshot software and hardware issues-Delivered targeted tips and best practices to improve customer's experience in various software programs based on their most frequent tasks Show less
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Training Success Manager
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Oct 2016 - Sep 2017
Develop, manage and maintain SharePoint site and list to track key information about clients receiving training funds. Provide best practices and assist team members with using site and list. Develop and implement strategies with a team to encourage software adoption with training materials and courses that encourage interaction.
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Substitute Teacher
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2007 - 2008
I was a long-term substitute at Danny Jones Middle School in Mansfield, TX in a Content Mastery classroom (February – May 2008). I also frequently worked in Special Education classrooms. I learned classroom management skills, honed my teaching and public speaking skills and enjoyed working with students to help them succeed. I was a long-term substitute at Danny Jones Middle School in Mansfield, TX in a Content Mastery classroom (February – May 2008). I also frequently worked in Special Education classrooms. I learned classroom management skills, honed my teaching and public speaking skills and enjoyed working with students to help them succeed.
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Box Office Assistant
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2002 - 2003
Worked as cashier, sold movie tickets and cleaned lobby and theater Worked as cashier, sold movie tickets and cleaned lobby and theater
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Suffern Free Library
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United States
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Human Resources Services
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1 - 100 Employee
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Library Paige
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2000 - 2002
Shelved library materials, reorganized shelved materials and assisted patrons in finding materials Shelved library materials, reorganized shelved materials and assisted patrons in finding materials
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Education
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2004 - 2007
Fairleigh Dickinson University-Metropolitan Campus
Bachelor’s Degree, English Literature (British and Commonwealth) with a Shakespearean Focus, Minor in Fine Arts -
2008 - 2009
The University of Texas at Arlington
Texas Midlevel Certificate in English Language Arts and Reading (Grades 4-8), Secondary Education and Teaching -
2003 - 2003
State University of New York College at Plattsburgh
English Language and Literature, General, 3.8 GPA
Community
