Margaret Smith
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English Native or bilingual proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Tom Cota
It is my pleasure to have worked with Margaret on multiple complex projects. Margaret has natural leadership qualities and builds strong relationships to achieve desired outcomes. She is a strong communicator with a positive outlook. When I think of people I would want to work with again, Margaret is at the top of the list. I am happy to recommend Margaret for any position where leadership, communication, process improvement and a positive attitude are valued.
Josh Gillis
I had the opportunity to work with Margaret on a large rebranding project at OptumHealth. Margaret is a person that I can truly say I have never received negative feedback about. She approaches difficult situations with professionalism, a positive attitude and a sense of humor that enables her to gain buy-in. People enjoy working with Margaret and go out of their way to help enable her to get her projects completed successfully. I personally enjoyed working with Margaret and would recommend her to take the lead on any project.
Tom Cota
It is my pleasure to have worked with Margaret on multiple complex projects. Margaret has natural leadership qualities and builds strong relationships to achieve desired outcomes. She is a strong communicator with a positive outlook. When I think of people I would want to work with again, Margaret is at the top of the list. I am happy to recommend Margaret for any position where leadership, communication, process improvement and a positive attitude are valued.
Josh Gillis
I had the opportunity to work with Margaret on a large rebranding project at OptumHealth. Margaret is a person that I can truly say I have never received negative feedback about. She approaches difficult situations with professionalism, a positive attitude and a sense of humor that enables her to gain buy-in. People enjoy working with Margaret and go out of their way to help enable her to get her projects completed successfully. I personally enjoyed working with Margaret and would recommend her to take the lead on any project.
Tom Cota
It is my pleasure to have worked with Margaret on multiple complex projects. Margaret has natural leadership qualities and builds strong relationships to achieve desired outcomes. She is a strong communicator with a positive outlook. When I think of people I would want to work with again, Margaret is at the top of the list. I am happy to recommend Margaret for any position where leadership, communication, process improvement and a positive attitude are valued.
Josh Gillis
I had the opportunity to work with Margaret on a large rebranding project at OptumHealth. Margaret is a person that I can truly say I have never received negative feedback about. She approaches difficult situations with professionalism, a positive attitude and a sense of humor that enables her to gain buy-in. People enjoy working with Margaret and go out of their way to help enable her to get her projects completed successfully. I personally enjoyed working with Margaret and would recommend her to take the lead on any project.
Tom Cota
It is my pleasure to have worked with Margaret on multiple complex projects. Margaret has natural leadership qualities and builds strong relationships to achieve desired outcomes. She is a strong communicator with a positive outlook. When I think of people I would want to work with again, Margaret is at the top of the list. I am happy to recommend Margaret for any position where leadership, communication, process improvement and a positive attitude are valued.
Josh Gillis
I had the opportunity to work with Margaret on a large rebranding project at OptumHealth. Margaret is a person that I can truly say I have never received negative feedback about. She approaches difficult situations with professionalism, a positive attitude and a sense of humor that enables her to gain buy-in. People enjoy working with Margaret and go out of their way to help enable her to get her projects completed successfully. I personally enjoyed working with Margaret and would recommend her to take the lead on any project.
Experience
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Hue
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United States
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Technology, Information and Media
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1 - 100 Employee
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Member
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Sep 2023 - Present
Hue is a platform built to advocate change by amplifying voices of color, increasing our visibility, and paving a path for us all to rise. Hue is a platform built to advocate change by amplifying voices of color, increasing our visibility, and paving a path for us all to rise.
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Self-employed
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Chicago, Illinois, United States
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Fractional Chief of Staff & Consultant
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Jul 2023 - Present
A strategic partner to CEOs, entrepreneurs, and executives, providing sound guidance and operational support to help leaders navigate the complexities of scaling and propelling their organizations forward. Collaborate with executive teams to develop and execute strategic plans, fine-tune operations, foster collaboration among teams, and uncover innovative opportunities. A strategic partner to CEOs, entrepreneurs, and executives, providing sound guidance and operational support to help leaders navigate the complexities of scaling and propelling their organizations forward. Collaborate with executive teams to develop and execute strategic plans, fine-tune operations, foster collaboration among teams, and uncover innovative opportunities.
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Performance Paradigm LLC
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United States
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Business Consulting and Services
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1 - 100 Employee
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Chief Of Staff
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Nov 2020 - Jun 2023
A trusted advisor and right-hand to the executive team, advising the CEO and President on strategic priorities to grow and scale the company, improve business operations, and increase YOY annual revenue. A trusted advisor and right-hand to the executive team, advising the CEO and President on strategic priorities to grow and scale the company, improve business operations, and increase YOY annual revenue.
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Flamingo Resident Engagement Platform
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United States
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Software Development
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1 - 100 Employee
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Director of Operations
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Nov 2018 - Nov 2020
Led operations for Flamingo, a tech start-up company, designing new processes and systems to improve customer success and event operations. Managed internal teams to drive operational efficiencies, while also building trusted relationships with clients. Identified new product features and collaborated with international software development teams to design, test, and implement technology solutions to improve and enhance user experiences. Led operations for Flamingo, a tech start-up company, designing new processes and systems to improve customer success and event operations. Managed internal teams to drive operational efficiencies, while also building trusted relationships with clients. Identified new product features and collaborated with international software development teams to design, test, and implement technology solutions to improve and enhance user experiences.
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Founder & Creative Director
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Jan 2016 - Nov 2018
Successfully launched an event planning and production company, planning destination weddings and events in Puerto Rico for clients in Chicago and across the U.S. Featured in Chicago Style Weddings Magazine as a top destination event planning company. Successfully launched an event planning and production company, planning destination weddings and events in Puerto Rico for clients in Chicago and across the U.S. Featured in Chicago Style Weddings Magazine as a top destination event planning company.
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Optum
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United States
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Hospitals and Health Care
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700 & Above Employee
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Senior Healthcare Consultant
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Nov 2013 - Dec 2015
Led multiple healthcare consulting engagements with top healthcare organizations including, UnitedHealthcare, OptumRx, OptumHealth, and the Centers for Medicare and Medicaid Services (CMS). Managed a task force team of over 40 cross-functional teams, including consultants from Accenture, KPMG, Optum, Call Center Representatives, and CMS subject matter experts in preparation for the HealthCare.gov launch.
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Healthcare Consultant
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Oct 2010 - Nov 2013
Led healthcare client-facing projects with a focus on improving business operations with new technology, systems, and custom digital applications. Managed a team of IBM developers to design customized Customer Relationship Management (CRM) applications to increase operational efficiencies for over 40 health and wellness initiatives.
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Education
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Dartmouth College
Bachelor's Degree, Psychology and Brain Sciences
Community
