Experience

Old Mutual Kenya

• Kenya
• Financial Services
• 700 & Above Employee

• Human Resources Business Partner

  • Jun 2018 - Present

  ▶️ Key Achievements:🏆 Improved retention rate of above 95% by developing retention strategies for the business.🏆 Developed a future fit structure for the business🏆 Developed an incentive program for the business which contributed to the business achieving its target .🏆 Improved the succession cover ratio through staff development and talent mapping.🏆 Improved culture engagement through development and implementation of engagement strategy.🏆 Improved compliance of regulated roles by developing strategies to ensure compliance.🏆 Achieved business synergies through the merger of the asset management business.▶️ Key Contributions & Results:✦ Conduct Performance management.✦ Talent management, Succession planning, Development and workforce planning.✦ Employee relation and Disciplinary Management.✦ Develop HR strategy in line with the business strategy and Business planning.✦ Change management and engagement.✦ Review of the Organization structure. ✦ Sales Management: Recruitment, training, performance review, Reward.✦ Payroll Management. ✦ Recruitment and selection.



Life Business

• Human Resource Advisor

  • Oct 2015 - May 2018

  ▶️ Key Achievements:🏆 Implementation of the performance metrics which supported a high performing culture that successfully achieved business target.🏆 Ensured adoption of the Human capital practices i.e. recruitment, performance excellence, grievance handling, reward and recognition in support of business growth.🏆 Achieved above 80% staff attendance to trainings in support of staff capability building as aligned to the business strategy.🏆 Achieved data accuracy in support of business manpower planning, leave liability management.🏆 Ensured staff files/records are well maintained and all the necessary documents are in the file.▶️ Key Contributions & Results:✦ Accurate and timely reporting on HR Analytics; leave, Remuneration and benefits and other staff/Sales force reports that may be required from time to time.✦ Maintained accurate database for all permanent/temporary employees and sales force on in therespective systems.✦ Processed agent’s commissions✦ Ensured that all agents are compliant with IRA in relations to IRA certificates, COP, and AKI cards/Licenses.✦ Supported enrolment of COP for the sales force.✦ Staffing the businesses with requisite staff in our retail Business as per the business plan with the aim of achieving and maintaining optimal sales Force numbers.✦ Worked with Business Leadership to ensure that key staff was identified, and that succession planning supported the delivery of effective business results.✦ Supported a Talent pool for Country key roles through the Talent Management Framework Employee. ✦ Supported participation and implementation of action plans on EVP (Employee Value Proposition) and Culture surveys.✦ Ensured a high-performance culture to achieve business strategy.✦ Human Resources Calendar which involves various timelines such as performance reviews, salary reviews and monthly staff forums.



Old Mutual Life Assurance Limited

• HR Administrator

  • Jul 2013 - Sep 2015

  ▶️ Key Achievements:🏆 Achieved 100% compliance of the sales team in support of business compliance with the regulator. This avoided any penalties being imposed on the company due to non-compliance.🏆 Developed and implemented Reporting matrix which achieved 100% manpower planning.🏆 Reduced company loss from erroneous commission payments to either the bank account or exitedagents by ensuring 100% data accuracy.🏆 Achieved business staffing as per the approved manpower through recruitment.🏆 Achieved employee and agent’s satisfaction through effective management of their benefits and quick turn around on staff/agents’ issues.▶️ Key Contributions & Results:✦ Disciplinary and Termination process management.✦ Prepared monthly reports on agent’s data constituting records on new hire and Exits, promotions, compliance status etc.✦ Facilitated and conducted Interviews.✦ Facilitated Performance Management Review for the Retail Team.✦ Ensured compliance of the Sales force by registering agents for Certificate of Proficiency exams, application of AKI and IRA Licenses and renewal of the licenses.✦ Created and maintained updated agent’s data in the various HR systems.✦ Ensured that all advisors files were updated.✦ Responses to queries raised and Provided Guidance - contact HR.



Old Mutual Wealth Life Assurance Limited

• United Kingdom
• Insurance
• 1 - 100 Employee

• Assistant HR Administrator

  • Mar 2012 - Jun 2013

  ▶️ Key Achievements:🏆 Introduced auditing mechanism to ensure file completeness which achieved compliance on agents record management.🏆 Reduced Grievance issues through the implementation of grievance handling mechanisms.🏆 Improved advisor retention and satisfaction through timely resolutions of their queries.🏆 Ensured 100% accuracy of the reporting templates and commission payment. ▶️ Key Achievements:🏆 Introduced auditing mechanism to ensure file completeness which achieved compliance on agents record management.🏆 Reduced Grievance issues through the implementation of grievance handling mechanisms.🏆 Improved advisor retention and satisfaction through timely resolutions of their queries.🏆 Ensured 100% accuracy of the reporting templates and commission payment.