Experience

Chroma Hospitality

• Philippines
• Hospitality
• 1 - 100 Employee

• Central Reservations Supervisor

  • May 2022 - Present

• Corporate E-commerce Officer

  • Oct 2018 - May 2022



Lufthansa InTouch

• Germany
• Airlines and Aviation
• 700 & Above Employee

• Customer Service Consultant

  • Mar 2018 - Jun 2018

  • Starter Training with Lufthansa • Arranging flight reservation • Attends to passengers’ queries and concerns regarding Lufthansa’s Products and Services • Starter Training with Lufthansa • Arranging flight reservation • Attends to passengers’ queries and concerns regarding Lufthansa’s Products and Services



United Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Reservations and Ticketing Agent

  • Sep 2015 - Feb 2018

  • Arranging flight reservation and ticket issuance • Attends to passengers’ queries and concerns about their ticket reservation via Phone call or e-mail • Arranges passengers’ flight and ticket during flight disruption • Makes sure to provide the correct detail and information to passengers regarding their ticket and flight • Arranging flight reservation and ticket issuance • Attends to passengers’ queries and concerns about their ticket reservation via Phone call or e-mail • Arranges passengers’ flight and ticket during flight disruption • Makes sure to provide the correct detail and information to passengers regarding their ticket and flight



Delta Air Lines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Intern - Administration and Arrival Operations Department

  • May 2014 - Sep 2014

  • Clerical Work • Attends to passengers’ needs and concerns • Clerical Work • Attends to passengers’ needs and concerns