Marga Gonzalez

Cargo Senior Customer Care Specialist at Yahoo
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Greater Dublin, IE
Languages
  • Español Native or bilingual proficiency
  • italiano Full professional proficiency
  • ingles Full professional proficiency
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Managing Your Time
    lynda.com
    Oct, 2015
    - Oct, 2024

Experience

  • Yahoo
    • Australia
    • Online Media
    • 100 - 200 Employee
    • Cargo Senior Customer Care Specialist
      • Sep 2021 - Present

  • Verizon Media
    • United States
    • Technology, Information and Internet
    • 500 - 600 Employee
    • Senior Customer Care Specialist
      • Jan 2019 - Present

  • Oath
    • United States
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Senior Customer Operations
      • Jun 2017 - Jan 2019

  • Yahoo
    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Senior Customer Care Specialist
      • Oct 2015 - Jun 2017

    • Customer Service Specialist
      • Feb 2014 - Oct 2015

  • Stream Global Services
    • United States
    • Outsourcing/Offshoring
    • 700 & Above Employee
    • Technical and Customer Service Support and Forum Moderator Italian/Spanish
      • Apr 2012 - Jan 2014

      Customer Service advisor Technical Support in spanish,italian,english live chat administrator Forum moderator Customer Service advisor Technical Support in spanish,italian,english live chat administrator Forum moderator

  • Servisair
    • United Kingdom
    • Airlines and Aviation
    • 700 & Above Employee
    • Trainer and customer service senior
      • Aug 2009 - Apr 2012

      Iberia system training and operation support of the airline in Dublin Airport. Iberia system training and operation support of the airline in Dublin Airport.

  • Iberia
    • Spain
    • Airlines and Aviation
    • 700 & Above Employee
    • Operations Supervisor
      • Mar 2010 - Sep 2011

      Looking after the operation of the airline and supervisoring other member of the staff during the operation of the flights.Representative of the airline during peak times. Looking after the operation of the airline and supervisoring other member of the staff during the operation of the flights.Representative of the airline during peak times.

  • aviance UK
    • Airlines and Aviation
    • 1 - 100 Employee
    • Passenger Service Agent and Trainer
      • Nov 2004 - Aug 2009

      Customer service,Check in ,boarding ,Vip lounge,Dedicated team for IBeria Airlines . Trainer for the Iberia System. B.A System S.A.S system Codecco Bmi system Customer service,Check in ,boarding ,Vip lounge,Dedicated team for IBeria Airlines . Trainer for the Iberia System. B.A System S.A.S system Codecco Bmi system

  • Merrion Casino
    • Merrion sq,Dublin
    • Recepcionist and Administrator
      • Sep 2003 - Feb 2005

Education

  • Tecnico en Empresas y actividades turisticas ,Jerez de la Fra,Cadiz (Spain)
    Bachelor's degree, Turismo, languages
    1995 - 2000
  • EScuela superior de Turismo de Jerez
    Diplomada en Tecnico en empresas y actividades turisticas, Turismo, ocio y naturaleza

Community

You need to have a working account to view this content. Click here to join now