Account Manager

• Jun 2022 - Present

Quality Engineer

• May 2021 - May 2022

- handling of claims to the suppliers - coordination of supplier's projects in the field of QA - participation in the approval of the production control documentation - performing of short weekly audits - daily inspections of welds and melting - quality assurance in moulding section: ..inspection of production data sheets ..maintenance of defects statistics ..maintenance of special adoptions for products slightly out of tolerance ..issuing Quality Allerts ..verification of visual inspections

Quality Coordinator

• Oct 2018 - Jan 2021

- Communication with the customer and negotiating his requirements regarding QA topics - Cooperation on QRQC, root cause analysis, 5S audits, FMEA, OBA, continuous improvement - Cooperation in the preparation of corrective and preventive measures - Working instructions translation, development and implementation - Planning and evaluation of product audits, support for conformity and non-conformity assessment - Cooperation in the release of nonconforming products or products intended for disposal - Checking quality control records and keeping records of inspections performed - Process and installation validation/qualification - Cooperation in external and internal audits - Daily control of compliance with internal rules - Cooperation in checking the compliance of the workshop condition with the EPA requirements - Creating work instructions for the transport of dangerous goods, including staff training - Lithium Batteries transportation requirements compliance checks (ADR / Dangerous Goods) - Cooperation in providing metrological confirmation in the organization according to the CZ law (cooperation with an external metrologist and checking the condition of gauges) Using the quality tools: - QRQC (Quick Response Quality Control) - 5W2H, 5W, short & long term corrective measures and subsequent verification - FMEA (Failure Analysis and Effects) - risks, their impact and measures to eliminate or minimize them - OBA (Out-of-Box Audit) - conformity or nonconformity assessment in the final inspection - IQ/PQ (installation/Process qualification by ISO 13485: 2016)

Sea freight operations

• Dec 2016 - May 2018

mediation of maritime and land transport - business activity (creation of quotations & negotiating with clients) - receiving shipping orders - ordering shipments to carriers and truckers - mediation of customs clearance of goods - multitasking, precision, speed, solving a variety of problems mediation of maritime and land transport - business activity (creation of quotations & negotiating with clients) - receiving shipping orders - ordering shipments to carriers and truckers - mediation of customs clearance of goods - multitasking, precision, speed, solving a variety of problems

Night Auditor

• Jan 2006 - Nov 2016

The hotel was part of the CROWNE PLAZA brand (InterContinental Hotels group) till 2014. - creation of quotations & negotiating with travel agencies - performing all front office duties - performing night audit - covering MOD shifts (resolving guest issues efficiently and with full satisfaction / "Manager On Duty") - billing to the individual guests - participating on LSOP´s and check lists creation - allocating rooms in accordance with guest requests - checking the correctness of prices charged for the accommodation and other services - concierge service (making reservation of hotels, restaurants, taxi, city tours and all means of public and private transportation etc.) - money and exchange services - providing information about point balance, benefits and promotion - providing individual customer service - cooperation with all departments (reservations, housekeeping, maintenance, F&B, sales, accounting, convention, public relations) - training and couching new and current FO team members - ensuring all FO operations run smoothly

Handling Agent

• 2005 - 2006

Coordination of ground departments - data submission between cockpit, load control and other ground personnel - instructioning ground staff (refueling, gatekeeping, luggage handling) - Airplane accompaniment from a stand to a runway Coordination of ground departments - data submission between cockpit, load control and other ground personnel - instructioning ground staff (refueling, gatekeeping, luggage handling) - Airplane accompaniment from a stand to a runway