Marcy Stringfellow
Director Client Service at Worktank- Claim this Profile
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Topline Score
Bio
Sydney Eggleston
I had the pleasure of working directly with Marcy at Worktank. She is excellent at what she does --collaborative, solutions-oriented, technically proficient, strategic and smart. Always willing to find or create a solution to roadblocks, she puts the customer at the forefront and delivers value-added consultation on top of industry expertise. As my manager I valued her honest, straightforward approach and interest in my input as a team member. I very much enjoyed my time working with Marcy. She is an absolute professional and a pleasure to work with.
Christopher Powell
Marcy is just great. I can't really say enough about her as my manager. Marcy is one of the hardest working people I know, but always laughs and keeps a smile on her face. She is willing to take on the largest projects with huge expectations and I just know that she will accomplish everything with flying colors. She has helped me manage large and small projects throughout the years and is a trusted source for everything we do at Worktank.
Sydney Eggleston
I had the pleasure of working directly with Marcy at Worktank. She is excellent at what she does --collaborative, solutions-oriented, technically proficient, strategic and smart. Always willing to find or create a solution to roadblocks, she puts the customer at the forefront and delivers value-added consultation on top of industry expertise. As my manager I valued her honest, straightforward approach and interest in my input as a team member. I very much enjoyed my time working with Marcy. She is an absolute professional and a pleasure to work with.
Christopher Powell
Marcy is just great. I can't really say enough about her as my manager. Marcy is one of the hardest working people I know, but always laughs and keeps a smile on her face. She is willing to take on the largest projects with huge expectations and I just know that she will accomplish everything with flying colors. She has helped me manage large and small projects throughout the years and is a trusted source for everything we do at Worktank.
Sydney Eggleston
I had the pleasure of working directly with Marcy at Worktank. She is excellent at what she does --collaborative, solutions-oriented, technically proficient, strategic and smart. Always willing to find or create a solution to roadblocks, she puts the customer at the forefront and delivers value-added consultation on top of industry expertise. As my manager I valued her honest, straightforward approach and interest in my input as a team member. I very much enjoyed my time working with Marcy. She is an absolute professional and a pleasure to work with.
Christopher Powell
Marcy is just great. I can't really say enough about her as my manager. Marcy is one of the hardest working people I know, but always laughs and keeps a smile on her face. She is willing to take on the largest projects with huge expectations and I just know that she will accomplish everything with flying colors. She has helped me manage large and small projects throughout the years and is a trusted source for everything we do at Worktank.
Sydney Eggleston
I had the pleasure of working directly with Marcy at Worktank. She is excellent at what she does --collaborative, solutions-oriented, technically proficient, strategic and smart. Always willing to find or create a solution to roadblocks, she puts the customer at the forefront and delivers value-added consultation on top of industry expertise. As my manager I valued her honest, straightforward approach and interest in my input as a team member. I very much enjoyed my time working with Marcy. She is an absolute professional and a pleasure to work with.
Christopher Powell
Marcy is just great. I can't really say enough about her as my manager. Marcy is one of the hardest working people I know, but always laughs and keeps a smile on her face. She is willing to take on the largest projects with huge expectations and I just know that she will accomplish everything with flying colors. She has helped me manage large and small projects throughout the years and is a trusted source for everything we do at Worktank.
Experience
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Worktank
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United States
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Events Services
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1 - 100 Employee
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Director Client Service
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Jan 2015 - Present
- Own client strategy and growth of existing client accounts - Lead creation of production estimates and custom proposals for new business - Manage and lead cross-functional teams (production, engineering, operations) to scope, develop and deliver custom video streaming solutions based on client and or project needs. - Manage and ensure the success of Worktank's technical account, project managers and producers - Manage client profitability, revenue goals, and team… Show more - Own client strategy and growth of existing client accounts - Lead creation of production estimates and custom proposals for new business - Manage and lead cross-functional teams (production, engineering, operations) to scope, develop and deliver custom video streaming solutions based on client and or project needs. - Manage and ensure the success of Worktank's technical account, project managers and producers - Manage client profitability, revenue goals, and team utilization - Support and participate in new business development - Support the company's go-to-market activities - Solid understanding of webcast/virtual event and video production life cycles, as well as onsite logistics in regards to content capture and streaming. - Clients include: Microsoft, Aligntech, Deloitte, CalPERS, Fluke, AT&T, Mondelēz International, Kraft Foods Group, Tektronix, Fluke and VMware.
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Sr. Production Manager, Video, Webcasts and Online Events
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Jul 2004 - Jan 2015
- Led and managed a team of 12 full-time webcast producers and a large database of video freelancers - Interface with Director of Business Development; attend new client intake meetings as needed as a video consultant - Responsible for team resourcing and load balancing; recruiting, interviewing and hiring - Composed an average of 108 client estimates and subsequent statements of work per year - Collaborate with Operations and the Development team to build and maintain a… Show more - Led and managed a team of 12 full-time webcast producers and a large database of video freelancers - Interface with Director of Business Development; attend new client intake meetings as needed as a video consultant - Responsible for team resourcing and load balancing; recruiting, interviewing and hiring - Composed an average of 108 client estimates and subsequent statements of work per year - Collaborate with Operations and the Development team to build and maintain a production workflow engine - Served as a project manager for larger, cannot-fail projects - Point of escalation for customer issues or DSAT - Managed interaction and the resourcing of third-party vendors - Provided quality assurance for all virtual events - Drive client customer service, satisfaction, and retention - Participate in Worktank's Executive Team for company planning and stragegy
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Microsoft
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United States
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Software Development
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200 - 300 Employee
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Video Producer
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2001 - 2004
Produced hundreds of Microsoft video projects including live, in-studio events, on location production and transmission as well as traveled internationally capturing Microsoft customer video case studies.Specialized in line producing multi-camera productions for either live or on demand events. Also enjoyed travelling around the country with a field crew to collect Microsoft customer testimonials for sales and marketing use.
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Production Coordinator, Microsoft Studios
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1999 - 2001
· Serve as the initial point of contact for all new video production requests within Microsoft · Responsible for managing and scheduling all production crew and facility resources · Developed a video footage logging and archival workflow · Maintain relationships with production vendors and freelancers · Production billing
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Sinclair Broadcast Group
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United States
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Broadcast Media Production and Distribution
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700 & Above Employee
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Production Coordinator - KOMO TV
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1990 - 1999
· Executive assistant to television Production and Operations mangers. · Responsible for all news and local programming crew resourcing and schedules. · Managed satellite transmission communications: local contact for ABC National production requests. · Managed Speaker’s Bureau for all KOMO TV personalities; received and defined community requests, assigned an appropriate speaker and was responsible for community follow-up after the event. · Liaison between TV Sales and Commercial… Show more · Executive assistant to television Production and Operations mangers. · Responsible for all news and local programming crew resourcing and schedules. · Managed satellite transmission communications: local contact for ABC National production requests. · Managed Speaker’s Bureau for all KOMO TV personalities; received and defined community requests, assigned an appropriate speaker and was responsible for community follow-up after the event. · Liaison between TV Sales and Commercial Production staff. Show less · Executive assistant to television Production and Operations mangers. · Responsible for all news and local programming crew resourcing and schedules. · Managed satellite transmission communications: local contact for ABC National production requests. · Managed Speaker’s Bureau for all KOMO TV personalities; received and defined community requests, assigned an appropriate speaker and was responsible for community follow-up after the event. · Liaison between TV Sales and Commercial… Show more · Executive assistant to television Production and Operations mangers. · Responsible for all news and local programming crew resourcing and schedules. · Managed satellite transmission communications: local contact for ABC National production requests. · Managed Speaker’s Bureau for all KOMO TV personalities; received and defined community requests, assigned an appropriate speaker and was responsible for community follow-up after the event. · Liaison between TV Sales and Commercial Production staff. Show less
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Education
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University of Washington
Bachelor of Communications, Broadcast Journalism
Community
