Marcy Mathews
VP Sales, Marketing & Product Management at Delfield- Claim this Profile
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Bio
Experience
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Delfield
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United States
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Machinery Manufacturing
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1 - 100 Employee
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VP Sales, Marketing & Product Management
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Sep 2022 - Present
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Welbilt Inc.
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United States
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Food and Beverage Services
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700 & Above Employee
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Director of Product Management for Delfield
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May 2017 - Sep 2022
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Product Manager
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Jan 2009 - May 2017
• Develop sales training, tools and collateral • Manage all serving type products throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products • Work with internal and external sales support to ensure revenue and customer satisfaction goals are met • Develop the core positioning and messaging for all serving type products • Set pricing to meet revenue… Show more • Develop sales training, tools and collateral • Manage all serving type products throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products • Work with internal and external sales support to ensure revenue and customer satisfaction goals are met • Develop the core positioning and messaging for all serving type products • Set pricing to meet revenue and profitability goals • Work with external third parties to assess partnerships and licensing opportunities
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Sales Engineer
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Jul 2003 - Jan 2009
• Evaluate and anticipate complex customer needs and translate to Delfield standard, configurable and custom products • Work within a team structure to support a pre-determined territory and provide back up within the team • Work with Product Design to best determine how to meet the project needs with reasonable equipment design and function through presentation drawings • Provide support role to Engineering, Manufacturing, Quality, Service, Parts and Credit departments regarding… Show more • Evaluate and anticipate complex customer needs and translate to Delfield standard, configurable and custom products • Work within a team structure to support a pre-determined territory and provide back up within the team • Work with Product Design to best determine how to meet the project needs with reasonable equipment design and function through presentation drawings • Provide support role to Engineering, Manufacturing, Quality, Service, Parts and Credit departments regarding customers business before and after the sale • Participate and contribute to cross-functional product and process development teams • Originate or revise quotations and/or drawings to meet project needs
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Darden
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United States
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Restaurants
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700 & Above Employee
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Beverage and Hospitality Manager/ Service Manager
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May 2002 - Jul 2003
• Hired, trained, scheduled, and motivated crew; evaluated performance and made recommendations for improvement or productivity • Forecast inventory requirements based on past performance, seasonal trends, and specials • Conduct crew member meetings and training (bartenders, seaters, and servers) • Skilled in combining quality and service to ensure exceptional customer satisfaction • Managed the daily operations of a fast-paced restaurant
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Education
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Northwood University
MBA -
Cornell University
Certificate Program, Women in Leadership -
Central Michigan University
BSBA -
University of Wisconsin-Madison
Product Manager Imperatives & New Product Development -
Central Michigan University
Bachelor of Business Administration - BBA -
Northwood University
Master of Business Administration - MBA -
Northwood University
Master of Business Administration - MBA