Marcy Mathews

VP Sales, Marketing & Product Management at Delfield
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Contact Information
us****@****om
(386) 825-5501
Location
Midland, Michigan, United States, US

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Experience

    • United States
    • Machinery Manufacturing
    • 1 - 100 Employee
    • VP Sales, Marketing & Product Management
      • Sep 2022 - Present

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Director of Product Management for Delfield
      • May 2017 - Sep 2022

    • Product Manager
      • Jan 2009 - May 2017

      • Develop sales training, tools and collateral • Manage all serving type products throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products • Work with internal and external sales support to ensure revenue and customer satisfaction goals are met • Develop the core positioning and messaging for all serving type products • Set pricing to meet revenue… Show more • Develop sales training, tools and collateral • Manage all serving type products throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products • Work with internal and external sales support to ensure revenue and customer satisfaction goals are met • Develop the core positioning and messaging for all serving type products • Set pricing to meet revenue and profitability goals • Work with external third parties to assess partnerships and licensing opportunities

    • Sales Engineer
      • Jul 2003 - Jan 2009

      • Evaluate and anticipate complex customer needs and translate to Delfield standard, configurable and custom products • Work within a team structure to support a pre-determined territory and provide back up within the team • Work with Product Design to best determine how to meet the project needs with reasonable equipment design and function through presentation drawings • Provide support role to Engineering, Manufacturing, Quality, Service, Parts and Credit departments regarding… Show more • Evaluate and anticipate complex customer needs and translate to Delfield standard, configurable and custom products • Work within a team structure to support a pre-determined territory and provide back up within the team • Work with Product Design to best determine how to meet the project needs with reasonable equipment design and function through presentation drawings • Provide support role to Engineering, Manufacturing, Quality, Service, Parts and Credit departments regarding customers business before and after the sale • Participate and contribute to cross-functional product and process development teams • Originate or revise quotations and/or drawings to meet project needs

    • United States
    • Restaurants
    • 700 & Above Employee
    • Beverage and Hospitality Manager/ Service Manager
      • May 2002 - Jul 2003

      • Hired, trained, scheduled, and motivated crew; evaluated performance and made recommendations for improvement or productivity • Forecast inventory requirements based on past performance, seasonal trends, and specials • Conduct crew member meetings and training (bartenders, seaters, and servers) • Skilled in combining quality and service to ensure exceptional customer satisfaction • Managed the daily operations of a fast-paced restaurant

Education

  • Northwood University
    MBA
    2007 - 2010
  • Cornell University
    Certificate Program, Women in Leadership
    2019 - 2019
  • Central Michigan University
    BSBA
    1998 - 2002
  • University of Wisconsin-Madison
    Product Manager Imperatives & New Product Development
    2011 -
  • Central Michigan University
    Bachelor of Business Administration - BBA
  • Northwood University
    Master of Business Administration - MBA
  • Northwood University
    Master of Business Administration - MBA

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