Experience

Nuspire

• United States
• Computer and Network Security
• 100 - 200 Employee

• Product Manager

  • Oct 2021 - Present

• Technical Project Manager

  • Jun 2020 - Oct 2021

  Michigan, United States Delivers complex cybersecurity projects for Nuspire’s key initiatives including new product and service delivery launches. Manages and develops vendor relationships with contractors and technology partners to deliver projects on time and under budget. - Leads cross-functional teams in the Operations, Marketing, Product, Development, and Sales divisions to deliver critical product launch projects - Reduced time to launch for a new service by 39% over competitors -… Show more Delivers complex cybersecurity projects for Nuspire’s key initiatives including new product and service delivery launches. Manages and develops vendor relationships with contractors and technology partners to deliver projects on time and under budget. - Leads cross-functional teams in the Operations, Marketing, Product, Development, and Sales divisions to deliver critical product launch projects - Reduced time to launch for a new service by 39% over competitors - Implemented new project management tools and processes which enabled resource and task tracking, and the presentation of project KPIs on individual projects. - Collaborated with Development teams to capture and incorporate user feedback into Nuspire’s CSaaS platform, myNuspire, which led to increased user satisfaction with the product, and delivered on both project scope and value. - Collaborated with Operations leadership to reduce the UAT timeframe for new products integrating into myNuspire by 30%.



Worksighted

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager

  • May 2018 - Jun 2020

  Holland, Michigan Provided high-touch project management for customers across a wide variety of industries, including construction, health care, and energy. Coordinated a team of highly skilled network engineers and server administrators and oversaw the implementation of multiple projects simultaneously. Managed subcontracted vendors, acted as the single point of contact for internal and external stakeholders, and ensured Worksighted's emphasis on high-value service was upheld across the team. o Managed… Show more Provided high-touch project management for customers across a wide variety of industries, including construction, health care, and energy. Coordinated a team of highly skilled network engineers and server administrators and oversaw the implementation of multiple projects simultaneously. Managed subcontracted vendors, acted as the single point of contact for internal and external stakeholders, and ensured Worksighted's emphasis on high-value service was upheld across the team. o Managed an average of 40-60 large-scale projects at a given time, ranging from 1-12 months duration o Developed each project's plan, goals, and budgets, with an emphasis on ensuring adherence to the project scope and meeting the client's timeline expectations. o Client Relationship Management o Coordinated the execution of the project implementation plan o Responsible for the cost effective execution of the entire Project Implementation Plan o Responsible for maintaining the billing, financial forecasting, and all facets of cost control of the project and project change orders o After Action Review: Review of the details and timeline of the executed project implementation plan to understand causes and solutions for both problems and opportunities, financial setbacks and advancements, along with suggestions for organizational improvements Show less



UNEX® SpeedCell®

• United States
• Warehousing and Storage

• Project Specialist - Midwestern Representative

  • Feb 2017 - Mar 2018

  Zeeland, MI -Sales representative for the Midwestern region of the the United States. -Coordinated the sales process of SpeedCell Storage Solutions and SpeedCartt from the request for a quote, to sales and implementation of the product. -Designed and created 3-D representations of product via CAD (SolidWorks). -Worked one-on-one with clients to design solutions to solve their warehouse storage challenges. -Managed sales activity and provided customer service for domestic and… Show more -Sales representative for the Midwestern region of the the United States. -Coordinated the sales process of SpeedCell Storage Solutions and SpeedCartt from the request for a quote, to sales and implementation of the product. -Designed and created 3-D representations of product via CAD (SolidWorks). -Worked one-on-one with clients to design solutions to solve their warehouse storage challenges. -Managed sales activity and provided customer service for domestic and international clients. -Created marketing materials including blogs, web copy, social media marketing, and newsletters. -Coordinated with outside contractors to complete special projects including video production, website design, and designing solutions to overcome challenges in warehouse storage installation and operations. Show less



Mill Pond Realty

• Vacation Rental Specialist

  • Dec 2015 - Feb 2017

  Saugatuck, MI Curated the customer experience for guests, managing guest experience for more than 85 rental homes in West Michigan. Manages advertising of rental homes on social media and vacation rental marketing sites such as HomeAway and TripAdvisor. Acts as the first point of contact for guests from booking to departure via email and phone correspondence. Drives sales by creating an unparalleled guest experience. Website maintenance and copy writer for both rental and Realty… Show more Curated the customer experience for guests, managing guest experience for more than 85 rental homes in West Michigan. Manages advertising of rental homes on social media and vacation rental marketing sites such as HomeAway and TripAdvisor. Acts as the first point of contact for guests from booking to departure via email and phone correspondence. Drives sales by creating an unparalleled guest experience. Website maintenance and copy writer for both rental and Realty website. Drives the integration of new software and technology to improve the booking and rental process by removing outdated and redundant processes and increasing ease of use for guests. Show less



Spice Merchants

• United States
• Retail
• 1 - 100 Employee

• Operations/Retail Manager

  • 2013 - Dec 2015



American Bronze Craft Inc

• United States
• Manufacturing
• 1 - 100 Employee

• Personal Assistant to CEO

  • 2012 - 2013