Experience

Littleton Regional Healthcare

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Surgical Scheduler

  • Jul 2021 - Present

  Duties include the following: meet with patients to schedule their surgery based off their schedule as well as the doctors, explain surgical requirements unique to each patient and/or surgery (I.e. patient financial assistance, medical clearance, occupational therapy, additional testing, day of surgery information, etc.), schedule post-operative visit in an appropriate time frame, fill out surgical order with the necessary codes and additional information specific to the surgery, call the… Show more Duties include the following: meet with patients to schedule their surgery based off their schedule as well as the doctors, explain surgical requirements unique to each patient and/or surgery (I.e. patient financial assistance, medical clearance, occupational therapy, additional testing, day of surgery information, etc.), schedule post-operative visit in an appropriate time frame, fill out surgical order with the necessary codes and additional information specific to the surgery, call the patients insurance company or workers compensation to receive prior authorization as well as eligibility and benefits (if necessary), inform patient financial services of eligibility information for them to determine if assistance is necessary, send orders to the operating room once all of the requirements are met, call the patient with their telephone interview with anesthesia to review medical information, maintain patient confidentiality, respond to telephone encounters and answer patient questions, write detailed report of telephone encounters, organize surgical orders in accordance to their stage in the process, organize and provide additional paperwork necessary for surgical orders, send referrals to workers compensation or other hospitals when necessary, express professionalism and customer service, send a contract to insurance companies for permanent impairment evaluations, set up evaluation appointment, send evaluation report to the insurance company, and more.

• Vaccine Team Secretary

  • Feb 2021 - Jul 2021

  Duties include the following: Schedule patients for their vaccine, contact patients regarding their vaccine, acquire information from patients as necessary, create recipients on the appropriate database, create packets of information for the patient, give the necessary patient information to the vaccinators, record the patients' vaccination on the appropriate database, accept phone calls from patients/other to schedule a vaccine, accept phone calls from the screeners to approve/deny a walk-in… Show more Duties include the following: Schedule patients for their vaccine, contact patients regarding their vaccine, acquire information from patients as necessary, create recipients on the appropriate database, create packets of information for the patient, give the necessary patient information to the vaccinators, record the patients' vaccination on the appropriate database, accept phone calls from patients/other to schedule a vaccine, accept phone calls from the screeners to approve/deny a walk-in vaccination, request vaccines/paperwork from the appropriate person, inform the appropriate person should an issue arise, keep an updated count of the vaccines as to avoid as much waste as possible, maintain organization of the vaccination process, attend vaccination super-sites/other locations to record vaccinations of large groups of patients, maintain confidentiality of all patient information.

• COVID Medical Secretary

  • Jan 2021 - Feb 2021

  Duties include the following: Register Clear Choice patients, schedule Clear Choice patients, scan patient information/forms, contact offices to receive patient orders, accept phone calls from ED Registration or Urgent Care to schedule patients, receive and file patient orders, organizing patient order forms, maintain confidentiality of all patient information.

• Parking Lot Attendant

  • Nov 2020 - Dec 2020

  Duties include the following: Greet patients in a friendly manner, direct traffic, pick up and drop off tests, pick up patient order forms, organizing and removing clutter, maintain confidentiality of all patient information.



New London Inn

• United States
• Hospitality

• Server

  • Jun 2020 - Aug 2020

  Duties include the following: Sanitize menus and check holders, arrange table settings, provide great customer service, greet guests and present menus, take orders, cooperate and communicate with serving and kitchen staff, serve food and beverages, mise tables when necessary, deliver checks and collect payments, clear and reset tables, polish and put away glasses and silverware, report tips during closing report.

• Front Desk Attendant

  • Sep 2019 - Jun 2020

  Duties include the following: Respond to voicemail, check the reports from night audit, complete and print reports, monitor petty cash, review and inform housekeeping of any requests from guests, answer the phone, create reservations for the inn and restaurant, check-in guests, process payments, clean the lobby and front desk, confirm restaurant reservations, perform room checks, restock amenities, update the breakfast count for the day and/or week.

• Hostess

  • Sep 2019 - Jun 2020

  Duties include the following: Prepare dining room for service, clean menus, polish salt and pepper shakers, check and review the seating chart, set tables with menus and water, greet and seat guests, organize and update the seating chart, make changes to the seating chart as necessary, communicate with servers, refresh guest's water, assist servers with serving guests, clear and reset tables.

• Housekeeper

  • Aug 2019 - Jun 2020

  Duties include the following: Set tables for breakfast, prepare supplies and beverages, print room chart with tasks, serve guests breakfast, clear and reset tables for breakfast or dinner, clean and organize housekeeping and laundry room, thoroughly clean and reset check-outs, freshen rooms and turn on lights for arrivals, pick up and remake the bed for stay-overs, clean and freshen employee and restaurant bathrooms, take out linen bag with dirty sheets, wash comforters.



Northern Vermont University

• United States
• Higher Education
• 1 - 100 Employee

• Information Technology Associate

  • Mar 2020 - Jun 2020

  Duties include the following: Answer the help desk phone, troubleshoot problems with faculty and students, help design a customer service training course for IT services, perform basic data entry, distribution of ArcGIS Pro software for remote learning, add DNS servers to DHCP servers, prepare laptop cart for repurposing, organize the shared office space, set up and test computers. Duties include the following: Answer the help desk phone, troubleshoot problems with faculty and students, help design a customer service training course for IT services, perform basic data entry, distribution of ArcGIS Pro software for remote learning, add DNS servers to DHCP servers, prepare laptop cart for repurposing, organize the shared office space, set up and test computers.



Lui Lui

• United States
• Restaurants
• 1 - 100 Employee

• Prep Cook

  • Jun 2019 - Aug 2019

  Duties include the following: Restock menu items including meatballs, tiramisu, and lasagna; prepare and bake fresh rolls; clean and organize the walk-in refrigerators; sanitize counters; clean the floor; assist in dishwashing when needed. Duties include the following: Restock menu items including meatballs, tiramisu, and lasagna; prepare and bake fresh rolls; clean and organize the walk-in refrigerators; sanitize counters; clean the floor; assist in dishwashing when needed.



Lake Sunapee Country Club

• United States
• Restaurants
• 1 - 100 Employee

• Line Cook

  • Jul 2018 - Aug 2019

  Duties include the following: Plate dishes for lunch, dinner, and desert; assist in setting tables for functions; server at buffet and carving station; confirm and sign off on invoices from food shipments; put away food orders appropriately; clean and organize the walk-in refrigerators; sanitize the line and the prep area; mop the kitchen floor.

• Dishwasher

  • Jul 2018 - Nov 2018

  Duties include the following: Clean the dishes, sweep and mop the kitchen floor, sanitize the prep area, clean and restock the employee bathroom.



Colonial Pharmacy

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Sales Associate

  • Sep 2017 - Jun 2018

  Duties include the following: Assist customers, check-out, take payments, restock shelves, organize prescriptions, sell prescriptions to the prescribed customer, sweep the pharmacy area, close cash drawers. Duties include the following: Assist customers, check-out, take payments, restock shelves, organize prescriptions, sell prescriptions to the prescribed customer, sweep the pharmacy area, close cash drawers.