Marcus Turner
Field Service Engineer at Pulse Fitness- Claim this Profile
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Bio
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Experience
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Pulse Fitness
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Serbia
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Health, Wellness & Fitness
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1 - 100 Employee
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Field Service Engineer
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Aug 2016 - Present
Experienced service engineer in the leisure industry looking after multiple sites across Essex,London,Kent and East Anglia Including •Leisure centres • Military sites • Schools • Fire service • Health clubs Responsibilities include service and maintenance Quick response to ensure minimum downtime High level of customer service Experienced service engineer in the leisure industry looking after multiple sites across Essex,London,Kent and East Anglia Including •Leisure centres • Military sites • Schools • Fire service • Health clubs Responsibilities include service and maintenance Quick response to ensure minimum downtime High level of customer service
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Sportsafe UK Ltd
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United Kingdom
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Spectator Sports
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1 - 100 Employee
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Supervising Engineer
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Nov 2015 - Aug 2016
Support for Managers, service and warehouse team as necessary, raising awareness and increasing knowledge, trouble-shooting jobs for parts and technical issues.Attend customer complaints and report back to the company on training and improvements that can be implemented.Controlling the engineer team, working with the Operations Director, HR/Training Director to carry out training of engineers, auditing quality of service and repair work for all engineers
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Supervising Engineer/ Team leader
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Feb 2010 - Aug 2016
Responsibilities include - Servicing, maintaining & installation of sports equipment in all areas including local education authorities, sports centers, London fire service, Metropolitan police service, armed forces including fitness and PE equipment. - Multi skilled knowledge across 90% of fitness equipment used in the UK including concept 2, Techno Gym, Life Fitness, JTH, Matrix, Cybex , Precor, Pulse, Icon Health & Fitness plus many more - Planning engineer work schedules alongside Service manager and logistics planner checking job timings and ensuring engineers have necessary support and equipment - Support for all department heads, raising awareness of product knowledge and trouble shooting and technical issues- Overseeing training and development of new and existing engineers and undertaking quality controlled audits of servicing and repair work - Sitting on healthy and safety committee with key tasks to include 3 monthly ladder & tower checks and audit of engineers PPE. Including health and safety training and presentations across the business - Dealing with key customer service issues securing contracts - Involved in new product development (PDA system) Show less
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Service Engineer
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Feb 2005 - Feb 2010
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Universal services
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Canada
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Installation Engineer
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Jun 2000 - Feb 2005
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Education
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Tendering High School
High School, GCSE's -
Tendering Adult Education College
Introduction to Computing , Spreadsheets & Databases, CIT