Marcus Stephenson

Customer Solutions Team Lead at Dominion National
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Contact Information
us****@****om
(386) 825-5501
Location
Montgomery Village, Maryland, United States, US
Skills

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Bio

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Experience

  • Dominion National
    • United States
    • Insurance
    • 100 - 200 Employee
    • Customer Solutions Team Lead
      • Feb 2017 - Present

      Manage task for Customer Solutions team. Lead caseworker for CMS Healthcare system. Kaiser escalation specialist. Capital Blue Cross external point of contact. Perform check traces. Complete salesforce agenda. EOP reconciliation. Process claims. Manage accounts receivable. Schedule weekly meeting. Provide exceptional customer service.

    • Customer Service Representative
      • Mar 2016 - Feb 2017

  • The National Institutes of Health
    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Administrative Assistant
      • Aug 2013 - Oct 2015

  • DICK'S Sporting Goods
    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Jun 2012 - Jul 2013

Education

  • Montgomery College
    Computer and Information Systems Security/Information Assurance
    2012 -

Community

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